Ayaz Noor Khan
Store manager/Operation
Contact - +91-892*******
Email- admcj9@r.postjobfree.com
A professional an energetic Retail Leader Holding 11yrs of Experience in the retail market from India to GCC, Sales Executive to Managerial
Professional Summary Work Experience
Max (Landmark Group K.S.A) June - 2015- Dec - 2020
South Region Asser (ABHA)
Store Manager/Operation
Job Responsibilities
Day to Day operation of the store, Hygiene, Ambience, Store Temperature, Covid 19 Precaution measure, Store Window, Store Signage, Security Antenna.
Edc Machine functionality, POS functionality, Soft Tag, Hard Tag deactivate Pad, Shopping bag Availability at cash counter, Arrangement of Cash counter.
Store Visual merchandizing, Ongoing Promotion Acrylic and A4 Size, staff availability on cash counter and Floor, Replenishment of Stock, Alignment of Fixtures, Gondola and Q bay.
Team Briefing, including yesterday's Target vs. Achievement, Weekly target vs. achievement, monthly Target vs. Achievement, Yearly target vs. Achievement.
Competitor Brand store visit, Monitor ongoing Promotion, Track competitor Sales number and compare with us.
Availability of security guards, Coach them arranging the Baggage counter in proper manner, which is high Risk.
Making Report include Petty cash, Daily Sales reports, Staff Attendance, House Keeping Attendance, Security Attendance.
Tracking of E-commerce order through Portal, Save it and fulfill than Delivered it to the customer from the Store only which get rid of more wait for order.
Inventory Management, Random patrolling at high Risk Area, direction of Camera's, Covering Areas of camera, Special focusing of NON CCTV coverage Area.
Build Strong Relation with Customer.
Tracking of Enrolling Customer Data on daily basis.
Tracking not a single invoice generated with adding loyalty points.
Tracking Earning and Burning loyalty Points by Customer.
Carefully monitor the Exceptional transaction, like cash refund, credit note Issue or Redeem, Exchange or Return.
Randomly Monitor the CCTV of cash counter and Floor to make Sure Staff and cashier deliver the best service.
Increasing Store sale by providing Best Customer Service.
Cross merchandizing, up selling, increase ATV and UPT.
Focus on WOW invoice and Track.
Responsible for entire Store operation Smoothly and Effectively.
Wills lifestyle (ITC limited) Jan- 2013 - June - 2015
Asst store manager Connaught Place (New Delhi)
Job Responsibilities.
Handling Petty cash and DSR Reports.
Staff Attendance, Housekeeping attendance, Security Attendance.
Receiving of Stock, Upload in SIM, Tracking Discrepancies, Replenishment of Stock, and Stock Availability on the floor.
Attending Customer and fulfill their Needs and Requirements, Provide them Best Services.
Store hygiene, Store ambience.
Customer Service, Customer Query, Decision making Skills.
Problem Solving Skills.
Listening Carefully.
Adopting Skills.
Delivering Skills.
Levi's Jeans (SSILP) June - 2010 - Oct - 2012
Sr. Retail Executive
Subhash nagar (Pacific Mall)
Job Responsibilities.
To attend the walking customer service and maintain the store.
Customer's needs and requirements.
Competition & respective product knowledge.
Time to time sales and festival promotion.
Take customer feedback on the regular intervals
Special care for ladies customers.
promoted new and existing offers available in Store.
To daily reporting to D.S.R CASH TALLY. To our R.M
KEY STRENGTHS
Leadership Qualities
Analytical Skills
Resource Management
Time Management.
Relationship Management.
Ability to work under pressure.
Problem Solving Skills.
Team Player.
Positive Thinking.
Decision Making Skills
Adaptability.
Focusing.
Coaching, Training and Mentoring
Technical Skills
Operating System
Windows-XP, 10, Vista, 7and 8
Mail Client
Microsoft OFFICE, Lotus note,
Skills and Tools Used
MS- word, excel, power point, Pivot table.
Mapping, Orpos, SIM, Smartams, BI publisher.
Education
MJPR university Bareilly Uttar Pradesh, India 2009-2012
B.COm (Accounting, Business, Finance
Green wood SR.SEC SCHOOL, C.B.S.E, 1996-2009
RAMPUR uttar Pradesh
Kg - 12th Grade (Commerce)
Learning and development Certification
Sweat the Assets
Store Leadership Program
languages
English== Full Professional Proficiency
Hindi ==Full Professional Proficiency
Arabic ==Full Professional Proficiency
Urdu== Full Professional Proficiency
PERSONAL DOSSIER
Father's Name Late Mr. Ajaz khan
Date of Birth 25-Dec- 1989
Marital Status Married
Weight 89 kg
Height 5.5 Ft
Nationality Indian
Contact No. +91-892*******
Passport no S 466 49 34