Quality Assurance Specialist
Resume:
Elizabeth A. Porter
Jacksonville, FL
32210
(Moving back to Alaska in June)
******************@*****.***
Areas of experience: Materials Handling, Incoming/Outgoing Merchandise Inventory, Inventory Control, Warehouse Labor, Forklift/Reach Truck Operator, Order Picker Operator, Quality Assurance Billing Specialist, Mental Health Technician, Flagging for the State (AK), Waitress/Bartender, Cash Handling, Custodial, Marketing Manager Recent Experience:
My most recent work experience has been in a Jacksonville Florida,where I temporarily relocated, in a Technology Company's Warehouse. I started as an entry level employee and worked my way up through Inventory Control as a specialist, and then was assigned my own department (Awaiting Parts) responsible for identifying all incoming units missing parts and ordering the missing parts as well as completing stock in existing inventory. Through my time at PC Liquidations I have learned interpersonal skills, time management, team building, emotional intelligence, business ethics, prioritization, process flow, safety as it applies to wharehouse functions, improved my written and oral communication, and become more familiar with Google Docs, Excel Spreadsheets, general office correspondence, transcribing meeting minutes. Previously, I worked as a Mental Health Technician (MHT) for Family Centered Services of Alaska for over a year. I then moved to the Quality Control where I was a specialist for the last 8 months.
As and MHT I received classes as well as on-the-job training on Cross Cultural Communication, Presenting Problems and Diagnostics, Psychotropic Medications, Mandatory Reporting, Client Documentation, Health and Safety Practices, Therapeutic Relationships, Youth Development, Trauma Informed Care, etc.
As a Quality Assurance Specialist I have solidified my skills with our Medical Data Entry Systems as well as regulations for billing, and medical documentation standards. I possess basic management skills, familiarity with data collection systems, information system design, computer program operation, and have excellent writing skills. I have a thorough understanding of Microsoft Word, Access, Excel, and Power Point, knowledge of Alaska child care and Medicaid regulations, knowledge of CARF Standards for Behavioral Health Services. I am and am confident in my ability to warmly communicate accurate information in a professional manner via phone, email, fax, letter, or in person. Resume for Elizabeth A. Porter
Areas of experience:
Materials Handling, Profesional Communication, Emotional Intelligence, Wharehouse(Inventory Control Specialist), Forklift/Reach Truck Operator, Order Picker Operator, Mental Health Technician, Quality Assurance Specialist, Food Service, Bartending, Waitressing, Cash Handling, Sales/Retail, Customer Service/ Hospitality, Custodial/ Maintenance, Security, Flagging
Available to Work: June/July 2021
Wharehouse- Awaiting Parts Specialist
Identify all existing and incoming inventory missing components, or with damaged components that require replacement.
Order all necessary parts to place core item into a completed status Confirm incoming components are correct and pair them with core units. Maintains consistent stock of inventory, ordering new stock up to pre-authorized limit as inventory dwindles. Develops and maintains good working relationships with vendors Operates forklift truck when necessary.
Performs other related duties as requested
PC Liquidations
October 2019- June 2021
Wharehouse- Inventory Control Specialist
Establishes and maintains backup source for high-demand items. Assesses inventory reports and order patterns to identify items in need of automatic, recurring delivery.
Provides inventory reports to purchasing and inventory control manager. Develops and maintains good working relationships with vendors. Maintains accurate daily records of goods received and shipments made. Manages and maintains inventory system; facilitates upgrades to related database and/or software under the direction of the purchasing or inventory control manager. Conducts frequent spot and partial audits of physical inventory. Assists with periodic (at least annual) physical inventory audits. Operates forklift truck when necessary.
Performs other related duties as requested.
Wharehouse- Remarketing
Clean and package merchandise for storage and sale. Ensure all items are correctly labeled. Ensure items are graded accurately according to functional and physical status. PC Liquidations
October 2019- June 2021
Quality Assurance Specialist
Review billing notes for accuracy, ensure that all treatment forms and documentation meet all applicable federal, state, or funding agency laws and regulations, process client files, process intake paperwork, file and organize client documentation. Family Centered Services of Alaska August 2017- June 2019 Mental Health Technician
Coordinating mental health care services, assisting in patient assessment, monitoring and documenting care, escorting patients and identifying the personal needs of patients. Family Centered Services of Alaska
August 2017- June 2019
Flagger
Flagging/Road Construction
Local 71 State Workers Union
May 2017- August 2017
Crowd Management Services
Fair Security/ Flagging
Tanana Valley State Fair
August 4- September 4
Maclaren River Lodge
Front Desk/Waitress/Bartender
June 2013- June 2016
Duties: Greeting customers at the door, seating customers, taking drink orders, delivering orders to kitchen, and food back to table, ensuring customers satisfaction, taking phone calls, making reservations, cleaning and restocking dining room gift shop and bathrooms, bar tending, restocking, closing restaurant/bar nightly
Local 71 State Workers Union
Custodian/ Maintenance
Fairbanks International Airport
07/13- 06/14
Duties: Cleaning the airport terminal, maintaining floors, bathrooms, entry ways, stair cases, and escalators. Minor maintenance.
Education:
University of Alaska Fairbanks
Fairbanks Alaska
Some College Coursework Completed
09/2011-06/2012
Whitestone High School
Delta Junction AK
High School Diploma
Completed 05/2010
References:
Personal
Thomas Porter
Father
Professional
Sumer Rose
Administrative Services Manager
Family Centered Services of Alaska
Gail Sisson
HR Manager
PC Liquidations
(904)
Matthew C. Somerville
Supervisor at Maclaren River Lodge
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