Nursing Director
Resume:
CV FOR LILLIAN DIKELEDI MOTLHOKI
POSITION APPLIED FOR
Director of Nursing CURRENT POSITION: Director of
Nursing
Years of Experience: 24 years
CANDIDATE DETAILS
First Name: Lillian Dikeledi Surname: Motlhoki
ID Number: 730********** Nationality: South African Number of published journals: two with
journal of newborn and pregnancy
SAUDI COUNCIL NUMBER:10RN-0322164
SOUTH AFRICAN NURSING COUNCIL
NUMBER: 14087050
Gender: Female Ethnic Group: African
Mobile Contacts:
Current, residing in Saudi Arabia:
South Africa:+277********
Personal email address:
admcf8@r.postjobfree.com
Strengths • Ethical work practice
• Excellent research skills
• Excellent Project Management skills
• Attention to detail
• Critical thinking skills
• Resilient with excellent
transformational leadership skills
• Coaching and mentoring skills
• Good communication skills
• Emotional intelligence
• Knowledge of budgeting and
financial principles
• Embracing Research and evidenced
based practice
• Fair, honest and truthful and
punctual and excellent outcome
driven
• 24 years’ experience in Health care
sector
• Vast experience is occupational
health and safety management and
quality assurance.
• Continuous learner updating self
with current research information.
RATIONALE FOR REFERRAL
01 February 1993-1996 Student Nurse in Natalspruit hospital, under Bona-Lesedi Nursing College. 01 February 1997 to December 1998 was appointed as a Junior Professional Nurse in Natalspruit Hospital, Labour ward.01 January 1998 to 31 December 1999 was transferred to Operating Theatre, duties: scrubbing for Surgical cases, General surgeries, ophthalmic surgeries and Obstetrics and Gynaecology patients and rendering of post-operative care CV FOR LILLIAN DIKELEDI MOTLHOKI
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(recovery) of patients in the Recovery room. Was Promoted to Senior Professional Nurse in Maternity and Neonatal Intensive Care Unit from the 01st January 2000- 30 November 2002.
• 01 December 2002, was promoted to be a Chief Professional Nurse and Clinical Research co-ordinator in the Maternity Dept. and Neonatal Intensive Care Unit, roles:Coordination of clinical research to ensure research activities comply withDepartment of health, federal guidelines and institutional policy
• Ensuring proper training of research personnel to comply with Department of health and federal guidelines
• Recording and documenting training activities of personnel
• Working closely with compliance officers facilitating and reporting on clinical audits
• Maintaining confidentiality and protection of patients participating in clinical research, ensuring informed consents are obtained for all participants
• Documenting and reporting any breach in compliance with federal and agency regulation to appropriate persons
Performing Normal Vaginal deliveries, Termination of pregnancies and facilitating Caesarean Sections and rendering of Patient care. Ensuring quality patient’s care, leadership and management of activities in the unit and ensuring efficient, excellent and safe patient’s care without compromising quality. Initiating Unit’s projects and administration i.e. auditing of patients records, involved in a departmental budgeting, control of stock and human resource management, research, ordering and motivation of equipment, writing of scheduled times for nurses and student nurses, and was assigned as Research co-ordinator and Acting clinical research associate in a Gauteng department of health’s clinical trial on PMTCT(prevention of mother to child transmission) by experimental research for Nevirapine and counselling of HIV positive patients. Co-ordination of training and development of colleagues and student nurses and medical students. Resigned from Natalspruit hospital, ended contract on 31 July 2003 for career opportunities.
1st August 2003 was appointed as Unit Nursing Manager in Clinix Private Hospital, Soweto. Then transferred in 1st October 2004 for a post of Quality AssuranceManager and Occupational health and safety Manager at Clinix-Lesedi Private Hospital, until the 15thJanuary2007, ensuring prevention of infections and risks, conducting research, auditing of files, training and development of staff on Risk, Occupational Health and Safety issues and management. Resigned in January 2007 for Career opportunities. Then started to work in Netcare Rose bank from 15th January 2007 as a Hospital Night Manager to 31 December 2009. Then in January 2010 as a Head Nurse in Neonatal Intensive Care Unit, and 2012 Nurse Manager and Nursing Director from 01 January 2015 to 17 October 2017 in King Fahad Medical City, in Saudi Arabia, to 17 October 2017 ended contract and returned to work in South Africa. 01 January2018 to 30 June 2019 working as a Nursing Director for Life West Coast Private hospital, and managing all day to day Operations in the hospital for all units in the hospital, leading and managing five Unit Managers of the following departments: Maternity unit, General ward (Medical, Surgical and Orthopaedic ward), Paediatric unit, Neonatal intensive care unit, Adult intensive care unit, Theatre and Trauma Unit. Ensuring Clinical Governance, Operational efficiency excellent customer relations and stake holder relations, building good relationship with Doctors, nurses and all healthcare practitioners. Conducting recruitment and retention of staff, managing budgets, ensuring accurate documentation and auditing of patient’s files. Developing and review of health care policies and procedures. Conducting clinical research and evidence based practice. Participating in BSI and MSA Accreditation and verification procedures of hospital. Day to day Operations, trending the variances in budget, finances, labours hour norms, quality risk and safety, project management, recruitment & selection of staff, performance management, Industrial relations, Customer relations management, mentoring and coaching of Managers and staff. Managing all hospital departments according to Life Health Care Group’s and National Department of health strategy and ensuring implementation of National core standards and ideal hospital tools, National health insurance, Private and Public partnership strategy. Managing all Industrial relations according to National Department of Labour and ensuring effective implementation of Batho-Pele Principles, Basic conditions of employment Act is fairly implemented. Managing the hospital cost and being efficient through implementation of CV FOR LILLIAN DIKELEDI MOTLHOKI
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DOMINO Process. Ensuring that occupational health and safety standards are adhered to. Then 28 July 2019 Director of Nursing at Sharurah armed forces hospital to Date EDUCATION SUMMARY
Institution Qualification Dates
Pretoria University Completing PHD degree in Nursing Currentl y
MANCOSA Post Graduate Diploma in Project Management 2019 Stellenbosch University Masters degree in Nursing Science 2016- 2017
Milpark Business
School(Johannesburg)
Masters degree in business
Administration(Healthcare management)
2011
Chris Hani Baragwaneth
Nursing College
Diploma in Post Basic Midwifery and Neonatal
Nursing Science
2003
RAU (University of
Johannesburg
B. Cur Degree in Nursing Management and
Nursing Education
2000
Bona-Lesedi Nursing College,
Gauteng,
Diploma in General Nursing Health, Community
Health, Psychiatric Health, and Midwifery
1996
Matlhare-Mokautu High School Private Teacher 1992
Matlhare-Mokautu High School Matric 1991
COURSES
A certificate in HIV AIDS Issues, Counselling, and training, Natalspruit Hospital, Gauteng, 1999.
Certificate of Competence in Occupational Health and Safety Management (Cum Laude), from Omabogo Safety, Health and Environmental Solutions, 2005
Advanced Certificate in Infection Control, by Netcare College,2008
Diploma in Managers Development by Netcare College 2009
Computer Skills: Certificates in micro soft Office, word, Windows, Excel, Internet, Power point to advanced level by Quest Computer Skills Centre 2009
Certificate of Interdisciplinary collaboration and operational efficiency 2014 KFMC
Certificate of Best Practice in Infection Control 2014 KFMC
Certificate of Focus on nursing research 2014 KFMC
Certificate of Fire response training course 2017 KFMC
Certificate of Neonatal Resuscitation programme 2017 KFMC
Certificate of Developmental Nursing Care for new born 2017 KFMC
Certificate of New-born Individualized Developmental Care Programme 2017 KFMC
Certificate in Basic life support - 2017 KFMC
Certificate of Leadership and Management for Nursing Leaders 2014 KFMC
Certificate of Operational Efficiency for Nursing Leaders 2015 KFMC
Certificate of Best Practices in Healthcare for Nursing Leaders 2015 KFMC
Certificate of Evidence based Practice for Nursing Leaders 2015 KFMC
Certificate of Crucial Accountability for 2016 KFMC
Certificate of Crucial conversation 2016 KFMC
Certificate of for mentoring and coaching for Nursing Leaders 2015 KFMC 2016 KFMC
Certificate of Transformational Leadership for Nursing Leaders 2015 KFMC 2016 KFMC
Certificate of advanced infection control 2016 KFMC
Certificate of Advanced Project Management 2012 KFMC
Certificate of Good clinical practice, Stellenbosch University, South Africa 2016
Certificate of Informed consent in research, Stellenbosch University, South Africa 2016
Certificate of ethics evaluation in research, Stellenbosch University, South Africa 2016 CV FOR LILLIAN DIKELEDI MOTLHOKI
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Certificate of Introduction to research ethics, Stellenbosch University, South Africa 2016
Certificate of in Health Care Law, Stellenbosch University, South Africa 2016
Certificate of Scientific writing skills for thesis and dissertations, Stellenbosch University, South Africa, 2016
Certificate of Patient’s experience and excellence for Nursing Leaders 2017 KFMC
Certificate of Health Care facility Planning and Commissioning for Nursing Leaders 2017 KFMC
Certificate of Health Commissioning for Nursing Leaders 2017 KFMC
Certificate of Health Project Management for Nursing Leaders 2017 KFMC
Certificate of Disaster Management for Nursing Leaders 2017 KFMC
Certificate of Developing and revising Health Care policies forNursing Leaders 2017 KFMC
Certificate of Quality Assurance and Disaster Management 2017 KFMC ACHIEVEMENTS
A certificate of best student in Research, Stellenbosch University, South Africa 2016
Hospital Accreditation for CBAHI (Saudi Central Board for Accreditation of Healthcare Institutions)
Hospital Accreditation for JCIA (Joint Commission International Accreditation Standards)
A certificate of best nursing student at Bona-Lesedi Nursing College 1997, awarded by Juta Legal and Academic Publishers
A trophy of the best student in Johannesburg University, 1999 awarded by the Faculty of Nursing
A trophy of the best student in moving up quiz, in matric 1991 awarded by previous Bophuthatswana Department of Education
A Cum laude awarded for certificate of competence in Occupational Health and Safety Management
Discovery Top 20 Hospital in July 2017
Best hospital in Life Health Group in providing good quality patients care and being efficient
Health and safety course in 2005, awarded by Omabogo Safety, health and environment PROFESSIONAL MEMBERSHIPS
South African Nursing Council and a member of Democratic Nursing of South Africa
(DENOSA)
Member of South African Nursing Council and Saudi Council for Health care employees
A member of Gauteng Midwifery & Neonatology Society and Of HIV/AIDS Counselling Committee
A Chairperson of Occupational Health and Safety and Quality assurance Management at Lesedi Private Hospital.
Chairperson for healthcare research and co-ordinator of Clinical research
Chairperson of infection control committee at KFMC
Project Management and Coordination in Commissioning and renovation of the hospital units as well as Project Coordination of recruitment of health care providers
Project Management leader in Hand Hygiene at KFMC as according to the international patient safety goals by JCIA
Project Leader for KFMC Corporate Policies and Procedures, Development and for Departmental Policies and Procedures Development
Project Manager for Neonatal Resuscitation Program in KFMC CAREER SUMMARY
Senior Professional Nurse,
Research Co-Ordinator And
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Acting Clinical Research
Associate,Occupational
Health and safety Manager
Unit Manager And Quality
Assurance Manager,Head
Nurse
Project Manager, Healthcare
Facility Planner And Acting
Hospital Manager’s,
Nursing Manager,Nursing
Director
CAREER HISTORY
Company: Natalspruit Hospital
Industry: Health Services
Position: Professional Nurse, Unit Manager
Date of employment: 01.02.1997 to 31.07.2003
Reason for leaving: Resigned for Career opportunities DUTIES:
Providing excellent quality patient’s care
Ensuring patient’s assessment, planning, implementing, evaluation and proper documentation
Adherence to Policies and procedures of the organisation.
Ensuring compliance with best practices of infection control, quality risk and safety.
Monitoring and controlling of nursing cost
Ensuring compliance with SANC and Department of health Standards.
Ensuring adequate communication with internal and external stakeholders
Building good relationship with colleques, Doctors and all Multidisciplinary teams. CAREER HISTORY
Company: Natalspruit Hospital
Industry: Health Services
Position: Chief Professional Nurse & Clinical Research Co-Ordinator And Acting Clinical Research Associate
Date of employment: 01.02.2000 to 31.07.2003
Reason for leaving: Resigned for Career opportunities DUTIES:
Co-ordination of clinical trial projects
Ensuring compliance with regulations ICH, GCP (Good Clinical Practice)
Co-ordination of procedures and protocol requirements to ensure data quality and study subject protection
Ensuring compliance with all trial specific management tools CV FOR LILLIAN DIKELEDI MOTLHOKI
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Facilitation and monitoring of cost assigned for clinical trials
Co-ordination of general administration and management of clinical trials activities
Ensuring adequate communication with internal and external stakeholders CAREER HISTORY
Company: Clinix Private Hospital Soweto
Industry: Health Services
Position: Unit Manager, Risk, Occupational Health & safety Manager, Quality Assurance Manager &Research Manager
Date of employment: 01.08.2003 to 14.01.2007
Reason for leaving: Resigned for Career opportunities DUTIES Providing excellent quality patient’s care
Ensuring patient’s assessment, planning,
implementing, evaluation and proper documentation
Adherence to Policies and procedures of the
organisation.
Ensuring compliance with best practices of infection control, quality risk and safety.
Monitoring and controlling of nursing cost
Ensuring adherence to evidence based practices in line with WHO on infection control prevention
measures and ensuring adequate Epidemic
preparedness and responses to all potential and
existing communicable diseases
Ensuring adherence to Standard Precaution with the aim of mitigating risks related to infection prevention and control.
Ensuring effective planning and management of
infection control systems in-line with World Health Organization(WHO) AND
Review of infection prevention and control key
performance indicators(KPI’s)
Outbreak reports/action plans
Infection Prevention and Control audits where any element of the audit is less than 85%
Ensure that Root cause analysis(RCAs) of Healthcare associated infections are discussed at the relevant Governance meetings and the minutes of these
forwarded to all the Teams and Stake holders
Develop new strategies to address Infection
Prevention and Control issues within the acute setting and the wider health community.
Review Infection Control Audit Data and monitor
actions.
Develop and review Policies and make minor
alterations as appropriate and present to Infection Prevention and Control Committee.
Facilitate the implementation of approved Infection control policies.
Monitor progress on actions identified at the RCA Group Meetings to all Stakeholders
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Agree together with Management Teams and, amend
and monitor the progress of Healthcare Associated
Infection Action Plans.
Raise issues of concerns to the Executive
Management Team via the Director of Infection
Prevention and Control.
Oversee local control of infection prevention and control policies and their implementation.
Advising and supporting Management and
Multidisciplinary Team on issues pertaining to
Infection Prevention and Control
Ensuring adherence to Occupational Health and Safety Standards by all employees.
Be responsible for the updating all team members regarding plans and challenges on issues of Infection Prevention and Control to All Team members.
Challenge inappropriate clinical hygiene practice as well as antibiotic prescribing decisions as well as ensuring adherence to Antimicrobial Stewardship
Programme by all Multidisciplinary Teams.
Assess the impact of all existing and new policies and plans on infection and make recommendations for
change.
Advocate for Infection Control prevention practices and standards as an integral member of the
organisation's Infection control committee, clinical governance and patient safety teams and structures
Produce an annual report on the state of healthcare associated infection in the organisation
Training and education of all multidisciplinary teams of the importance of adherence to infection control principles and policies as recommended by WHO.
Ensuring adherence to hand hygiene principles and effective infection control bundles
Interprets and advises senior management on
national requirements in relation to infection
prevention and control, decontamination and
Healthcare associated Infection (HAI), and
collaborates/co-ordinates the development and
implementation of action plans to address these
where necessary and produce regular reports on
progress in these areas.
Contributes to the production, updates,
implementation and monitoring of infection control guidelines in collaboration with other experts and specialists, promoting and facilitating evidence based infection control practice.
Provides expert advice on service development
activities including the specification, design and commissioning of new buildings, alterations and
contracting.
Assists in risk assessing all aspects of the infection prevention and control programme across Borders.
Provides specialist infection control advice, support and information to healthcare workers, patients and visitors in order that the spread of infection is
prevented or minimised.
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Company: Netcare Rosebank Private Hospital
Industry: Health Services
Position: Night Manager
Date of employment: 15.01.2007 to 31.12.2009
Reason for leaving: Resigned for Career opportunities Abroad DUTIES:
Rendering of excellent patients’ centred care. Ensuring Organisational Strategy, Quality, Financial and Risk and Safety strategy adherence. Relieving as a Hospital Manager of the hospital and managing and coordinating all health care projects. Healthcare facility Panning and Commissioning of Hospital. Ensuring adherence to ethics and Clinical Governance. Sustaining of the deliverance of effective and efficient and excellent quality patient’s care. Managing Patients’ complain. Participating in Healthcare projects and research co- ordination in line with evidenced based practices in Health care.
General operations management which involves patient care, total quality assurance management, Planning, management and control of budget, talent management, writing a motivation for Capex, Co- coordinating the maintenance of equipment with the maintenance department, as well as stock control. Participating in Commissioning and renovation of the hospital. Ensuring adherence to Organisational policies, vision and mission, values and themes by all staff members. Conducting F.A.D (fanatical attention to details) rounds and Clinical self-assessment rounds, route cause analysis of problems, Quality assurance, infection control, Managing of employee’s relations issues and employees as according to the Basic condition of employment act e. g . Recruitment and selection of staff, training and development of staff, co-ordination of staff performance appraisals, handling of disciplinary matters e.t.c. Liaising and collaborating all health care activities with Doctors,Patients and patient’s relatives, marketing manager, pharmacy manager, nursing manager,human resources manager,general hospital manager
,financial manager,maintenance manager, catering manager,dispensing of medication
,auditing of patient’s files,conducting inspection, handling of agency issues, to ensure that the direct payroll costs are in line with the budget and to maintain / reach the budgeted projects, management of material resources and overtime paid to staff
Development of hospital policies and revising them in-line with evidence based practice. Recruitment of staff and training and development of staff. Co-ordination for BSI and JCIA accreditation and CBAHI and NIDCAP
CAREER HISTORY
Company: King Fahad Medical City
Industry: Health Services
Position: Head Nurse and Nursing Manager And Nursing Director Date of employment: 14.01.2010 to 17.10.2017
Reason for leaving: Contract ended
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DUTIES:
Rendering of safe and excellent quality patient’s care
Management of Nursing Overheads and all costs.
Ensuring adherence to ethics, Clinical Governance and Organisational Policies and procedures by every employee.
Project Manager for healthcare Projects, Commissioning of Hospital Intensive care unit and General Units
Initiation, planning, design, execution, monitoring, controlling and closure of a project
Initiation, develop and review of Organisational policies
Ensuring continuous performance and quality management with sustainable profit and growth
Management of all related healthcare services and activities according to the policies, procedures, and talent management, transformational leadership as well as the philosophy, values and objectives of the Group
Ensuring good interpersonal relationship, open and excellent communication with all stake holders and enhancing team spirit, innovativeness, self-motivated and motivating others
Ensuring execution of all strategic and operational objectives, trending of operational efficiencies and quality management, HR and recruitment, and coordinating all related hospital activities, and serve as a member of the Executive Committee
Ensuring adherence by all staff to all relevant legislations
Ensuring efficient and effective asset management standards and business development
Ensuring sound strategic planning, financial management, quality healthcare risk management, key relationship management, which are evidenced based outcome
Develop and monitoring and maintaining a detailed business plan and ensuring reaching targets and identifying new business potentials and growth in market share
Monitoring and evaluation of PESTLE environment and conditions surrounding and affecting the business e.g. Government legislations, Department of health, National Health Insurance, Public and Private partnerships, Medical aid legislations
Management of all human, material and financial resources and ensuring efficiency while not compromising safety and quality of patient’s care
Monitoring of monthly and Year to date budgets and drafting of annual budget, while driving/monitoring Clinical Governance on premises
Facilitation and evaluation and support of accreditation of the hospital with BSI Accreditation and JCIA (Joint Commission International Accreditation Standards) and CBAHI (Saudi Central Board for Accreditation of Healthcare Institutions)
Ensure continuous compliance, evaluation & feedback of Risk Management aspects and incidents management and performance of root cause analysis
Ensuring that quality assurance is maintained monitored and evaluated
Management of organizational KPIs (Key Performance indicators)
Ensure continuous compliance, evaluation & feedback with regards the internal and external customers, patients and families survey responses
Manage advice and influence the delivery of cost effective quality patient care and report writing
Facilitation of recruitment of healthcare staff according to the organizational staffing needs and requirement
Ensure sound staff, patient and families and doctor relationships
Facilitating journal club in all units and in all healthcare departments within the hospital.
Training and development of staff and other in the hospital
Ensuring the empowerment of, new staff in all hospital departments and all staff members to manage their respective units, including coaching, up skilling staff in rendering good quality patient’s care and problem solving in all the departments
Management by visibility in the hospital and in unit, and participating in different organisational Committees e.g. MANCO Meetings, Mortality and Morbidity Committee, Infection control Committee, Quality Assurance committee, Risk Management committee, Policies and procedures Committee, recruitment and selection committee, Accreditation committee, Healthcare documentation committee, Clinical Care Pathway committee, Critical CV FOR LILLIAN DIKELEDI MOTLHOKI
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Care Departments committee, Transitional care committee, Patients experience committee, Environment safety committee, Recruitment and Retention committee
Development and review of hospital Policies and utilising evidence based practice
Ensuring implementation of effective and efficient processes within hospital environment with consistently and excellent application of leadership and management skills,
Performance management and management of Labour relations issues
Allocation and Delegation of Nursing Staff according to the hospital's Policy and Nursing Per Patient, Per Hour Days (NPPHD), and Units Patients Acuities and nursing staff ratios and utilising nursing staffing predictors and dash board
Management of Healthcare Operational processes and reports
Responsible for the co-ordination of accreditation in the Hospital and healthcare research
Assist the units with all administrative duties and ensuring effective and efficient time management in all the units
Conducting the unit meetings, and attending and coordinating all meetings for the staff and research meetings, critical care meetings, head nurse and leadership meetings, M&M meetings, risk management meetings and many more meetings
Ensuring compliance of safety standards in all the Units within the hospital
Health education of patient s families, and staff development i.e. giving in service education to staff
Training and development of all Health Care Workers and development of on NIDCAP Program and management of healthcare research
Co-ordinating all activities of taking charge for the hospital (Facilitation of Senior Management on call)
Participate in Quality Improvement projects and Committees and programmes of the Institution, currently hold a responsibility of a Leader of Policies and procedures in the hospital
Projects management of material resources and recruitment and management of overtime paid to staff
Development of hospital policies and revising them in-line with evidence based
Recruitment of staff and training and development of staff and performance evaluation of staff
Co-ordination of JCIA accreditation and CBAHI and NIDCAP and BSI and Betters OBS. CAREER HISTORY
Company: Life West Coast Private Hospital
Industry: Health Services
Position: Director of Nursing
Date of employment: 01 January 2018 -27 July 2019
Reason for leaving: Resigned for Career opportunities Current Company: Sharurah Armed Forces Hospital
Industry: Health Services
Position: Director of Nursing
Date of employment: 28 July 2019
Reason for leaving To Date still employed
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Duties
Rendering of safe and excellent quality patient’s care
Management of Hospital Overheads and all costs and Capex.
Co-ordinating health systems and research
Ensuring adherence to ethics, Clinical Governance and Organisational Policies and procedures by every employee.
Development of Healthcare policies and procedures
Project Manager for healthcare Projects, Commissioning of Hospital units
Ensuring efficiency through Project and Operational Excellence, trending and monitoring and evaluation.
Initiation, planning, design, execution, monitoring, controlling and closure of a project
Initiation, develop and review of Organisational policies
Ensuring continuous performance and quality management with sustainable profit and growth
Management of all related healthcare services and activities according to the policies, procedures, and talent management, transformational leadership as well as the philosophy, values and objectives of the Group
Ensuring good interpersonal relationship, open and excellent communication with all stake holders and enhancing team spirit, innovativeness, self-motivated and motivating others
Ensuring execution of all strategic and operational objectives, trending of operational efficiencies and quality management, HR and recruitment, and coordinating all related hospital activities, and serve as a member of the Executive Committee and Research Committee.
Ensuring adherence by all staff to all relevant legislations
Ensuring efficient and effective asset management standards and business development
Ensuring sound strategic planning, financial management, quality healthcare risk management, key relationship management, which are evidenced based outcome
Develop and monitoring and maintaining a detailed business plan and
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