HUMAN RESOURCE & ORGANIZATIONAL MANAGEMENT EXECUTIVE

Proven ability to influence, negotiate, and compromise with genuine objectivity. Skilled at analyzing challenges outlining appropriate actions for cost-effective outcomes. Highly passionate and dedicated Human Resource Specialist with over 15 years of successful experience in recruitment, training, and workforce development. Experienced in program coordination, recommendation, and implementation of performance measurement systems. Skilled at problem solving, communications and using interpersonal skills to successfully: motivate, manage, and interact within diverse groups and environments. Successful at development and implementation of leadership training, informational programs, and workshops. Experience with Human Resource Information Systems (HRIS), Taleo, Kenexa BrassRing, UltiPro HCM, Ceridian DayForce, ATS and HRIS, PAYCHEX, and ADP Workforce Now.

CORE COMPETENCIES AND AREAS OF EXPERTISE

Conflict Resolution

Client and Employee Relations

ATS and HRIS Systems

Organizational Communication

Performance Management and Development

Recruiting and Workforce Development

State and Local Employment Hiring Laws

Leadership and Management

EDUCATION

Masters of Art Organizational Leadership Point Park University, Pittsburgh PA

Bachelors of Science Human Resources Management, Minor in Psychology Point Park University,

Pittsburgh PA

Associates of Business Administration Accounting ICM School of Business, Pittsburgh, PA

PROFESSIONAL HUMAN RESOURCES EXPERIENCE

The Dubin Group, Philadelphia, PA

Temp. HR Generalist, January 2021-present

Assists with the implementation of human resources programs by providing human resources services, including but not limited to: staffing, employee relations, employment processing, onboarding, compensation, health and welfare benefits, training and development, record management, safety and health, employee retention, ADA &EEO compliance, and completing personnel transactions.

Manage overall candidate experience, communication throughout recruiting process, and set-up new hires files in ADP Workforce.

Assist with all internal and external HR related matters.

Participate in developing organizational guidelines and procedures.

Recommend strategies to motivate employees.

Investigate complaints brought forward by employees.

Coordinate employee development plans and performance management.

Perform orientations and update records of new staff.

Manage the organization’s employee database and prepare reports.

Produce and submit reports on general HR activity.

Assist with budget monitoring and payroll.

Keep up to date with the latest HR trends and best practices

Krapf Transportation, West Chester, PA

Hiring Manager May 2018 – October 2020

Recruit and hire Drivers for 3 of Krapf’s 4 divisions Rover {Paratransit}, Krapf Motor-Coach and Krapf transit

Process and oversee all completion of applications and confidential pre-employment documents including but not limited to: State Criminal Background Checks, Child Abuse Clearances, FBI/Cogent Fingerprinting, and pre-employment physicals

Create, audit, and maintain employees’ files, process and track all Drivers qualifications and background check

Identify difficult to fill positions, create a diverse pipeline of quality candidates and analyze turnover trends

Proactive searching for qualified job candidates for current or planned open positions

Resolve problems or disputes between employees & management, through consulting with Safety Officers and GM

Manage unemployment compensation claims for respective Division including initial claim responses and requests for documentation.

Develop, maintain, and ensure timely filing of employee documentation, reviewing for accuracy on an ongoing basis

Coordinate recruitment programs in local and national campaigns, build relationships with universities and community organizations

Housing Authority of the City of Pittsburgh, Pittsburgh, PA

Talent Acquisition Specialist, September 2015-May 2017

Managed the full lifecycle of the Recruiting Process and assisted Hiring Managers with requisition processes for all positions

Composed and finalized job specifications/descriptions, summaries, and job announcements

Produced reports with detailed recruitment records and activities in HRIS

Researched cost-efficient reaching means for advertising open positions

Managed all hiring processes / procedures and coordinated interviews and follow ups with hiring managers and supervisors

Prepared and presented job offers, negotiated salaries, coordinated start date, and arranged physical exams and drug screenings Conducted new hire orientation and processed all new hire paperwork; E-verify account program administrator

Administered HACP Benefit Programs and resolved problems associated with employees’ benefits’

Created and reconciled bi-weekly pension fund reports

Analyzed qualifications of internal candidates to determine suitability for job promotion/transfer based on specific objectives

Created and maintained all new and current employee’s files

Developed and implemented advanced applicant tracking systems utilizing HRIS recruiting modules and DayForce HCM

Represented and Assisted HACP city-wide events, job fairs and all employee’s meetings

Established relationships with local universities, and other establishments to identify means for collaborating, main point of contact with temporary staffing agencies, candidates, hiring managers.

United Parcel Services, Pittsburgh, PA (Temporary contract position, CorTech LLC, Atlanta, GA)

Human Resources Assistant, July 2014-March 2015

Developed an aggressive model for recruitment; traveled to multiple UPS sites for model execution and recruitment activities

Provided support with start to finish on-boarding process

Administered, managed, reviewed, and evaluated tasks performance of activities, programs and projects

Utilized Microsoft SharePoint to create and update daily reports for hiring and training procedures

Facilitated group interviews, new hire orientations

Marriott Fairfield Inn Neville Island, Pittsburgh, PA

Night Auditor, Front Desk Assoc., July 2012-July 2014 FT, April 2015-June 2016 (part-time/as needed)

Process all guest check-ins, create customer account and verify/adjust billing

Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports

Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables

Managed Hotel Market inventory, product ordering and product display

Maintain all accounting procedures, documentation, and corrective actions when necessary

Assist management in training, evaluating, counseling, motivating and coaching employees

Verify postings, and documents for accuracy. Record, store, access, and/or analyze system financial information

Audit statistical, financial, accounting, auditing or payroll reports and tables

Audit and reconcile all revenue postings

Holy Family Institute (HFI), Pittsburgh, PA

Recruiter, Employment & Training Coordinator July 2006 – March 2009

Managed recruitment, on-boarding, and new hire orientation training for HFI entities: HFI Foundation, HFI Learning & HFI Social Services

Created and coordinated prescreening process, wrote job descriptions, manage in-house and field training programs for new hires and all employees requiring further development to meet annual training requirements.

Developed and managed the New employee orientation and onboarding program.

Coordinated all pre-employment documentation, (background checks, physicals, drug screens, etc.)

Developed an aggressive recruitment plan utilizing HFI sites, external sites, print and radio, social media, on site and external career fairs.

Facilitated communication of agency employment needs through internal and external relationships and participated in speaking engagements on behalf of the agency

Department of Public Welfare (DPW) and other mandated topics of information (e.g. culture awareness and diversity).

Counseled leadership on employee relation issues, problem and conflict resolutions and management guidance ensuring uniform and equitable application of policies and procedures.

Assisted with all HR audits, i.e. I9’s, DPW, handbook, compliance, hiring and onboarding process, and safety.

Coordinated EEOC, Affirmative Action, unemployment hearings. Conduct detailed and complex investigations with detailed reports to implement conflict resolution recommendations as needed

Managed relationships with multiple employment agencies to coordinated and assigned temporary employee and intern associates to appropriate assignments

EARLIER POSITIONS

Sales Associate, COACH Retail, Ross Park Mall, Pittsburgh. PA, 2008-2012 (part-time)

Mentor Trainer, (Contracted Position), Mentoring Partnership of SWPA, Pittsburgh, PA, 2010-2012

Branch Sales Manager, Executive Trainer, Executive Assistant, and HR Assistant,

May Co. Stores Lord & Taylor & Foley’s, Pittsburgh PA & Dallas TX, 2000-2004

License Office Manager & Office Representative, State Farm Insurance, Pittsburgh. PA, 1998-2001 & 2005-2006

PROFESSIONAL DEVELOPMENT

Alumni Association Board of Director, Point Park University, Director 2017-Present

National Association of Professional Women, (NAPW) Member since 2015-Present, Board appointment; Event Coordinator

Servsafe Food Manager Certification, 2014-2017, & FSP Food Safety Manager Certification, 2014-2019

Southwestern Pennsylvania Red Cross, Certified, CPR Instructor, 2007-Present

Society for Human Resources Management, (SHRM) Member since, 2007-Present

IndentoGo by IDEMIA Fingerprints, Certify Enrollment Agent since 2018

Lean Six Sigma (Six Sigma Global Institute) currently working on Black Belt Certification

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