Alison Neville, SHRM Member

**** ******** **. ***** **** Twp, MI 48386 admbn8@r.postjobfree.com 248-***-**** SUMMARY

Human resources professional with 17 years of HR management, training, development and customer service experience. Highly effective at developing processes and policies for recruiting, auditing, and training. Enthusiastic leader who supports the company’s vision by strategically improving implementation processes, and employees’ performance, engagement and development.

• Results-oriented

• Problem solver

• Adaptable

• Systems training

EXPERIENCE

Painters Supply & Equipment Co. Taylor, MI

Director of Human Resources July, 2019 – Present

• Serves as project manager for implementation and company training on new HRIS, onboarding, and benefit enrollment platforms

• Instituted a formal performance management process to build accountability and development into all organizational levels

• Implemented and oversees new payroll platform and procedures to streamline the entire payroll process

• Ensures compliance with all local, State, Federal laws and statutes including labor laws and other governmental regulations

• Administers benefit programs such as medical, disability, leave of absence, personal time and 401(k) retirement plan

• Updated recruitment measures to encompass sourcing, screening, interviewing, selection and onboarding

• Updated and implemented employee reference manual, safety training guidelines, and workers compensation protocols

• Designed and executed exit interviews to analyze retention and organizational development

• Key attribute to execution of onboarding, systems training, and management development for nationwide acquisition gains

• Partner with team members and leadership team to execute incentive programs for increased recognition and employee engagement

• Main support for all company employee relations and management counsel, while upholding a culture of fairness aligned with company standards

• Change agent

• Quick study

• Resourceful

• Leadership skills

• Strategic thinker

• Goal driven

• Persistent

• Acquisition management

EXPERIENCE

Buddy’s Pizza Farmington Hills, MI

Director of Human Resources/Training & Development June 2014 – July 2019

• Established HR department for organization, executed necessary systems and processes for company compliance and development needs

• Coordinated management hiring at all 18 restaurant locations

• Updated company handbook, training courses and operational policies

• Implemented employee development plans and career path goals

• Presented manpower and bench report analysis on a monthly basis

• Generated employee and management turnover reporting to implement best practices and reduce overall rates

• Partnered with leadership team to provide compensation benchmark tactics and benefit solutions

• Administered engagement surveys and corresponding action plans

• Provided support for all company employee relation needs

• Facilitated HRIS management training, utilized functions for payroll and onboarding processes

Champps Americana Utica, MI

Assistant General Manager/Training & Development June 2010 – June 2014

• Supported business functions: field marketing, accounts payable, onboarding

• Prepared and conducted field audit programs for compliance and best practice functions

• Reinforced employee performance standards: evaluations and development

• Provided trainees with full knowledge of corporate business procedures

• Reported monthly profits and losses to executive management

• Coordinated with team members to meet all inventory and end of month goals Bob Evans Port Huron, MI

Manager May 2009 – June 2010

• Managed and trained 40+ employees and facilitated efforts to meet sales goals

• Facilitated marketing events and fundraisers to increase profit margins and sales projections

• Responsible for employee onboarding, department training and evaluation processes

• Implemented employee contests and incentive programs to engage staff and reduce restaurant turnover rates

Nudell Architects Farmington, MI

Administration/Accounts Payable/Customer Services August 2004 – March 2009

• Oversaw project specs and contracts for clients to establish new accounts and increase business growth

• Supervised administrative personnel and managed office operations

• Coordinated President and Project Manager meeting schedules and client commitments

• Managed collections, general bookkeeping and overdue accounts, to include discrepancy resolution

EDUCATION & CERTIFICATIONS

Bachelor of Fine Arts – Communications, Wayne State University May 2004 Business Administration, Walsh Business College August 2006 – September 2008 Society of Human Resources Management Certification Program Currently enrolled HRIS/Payroll and Inventory Systems (Ultipro, HRPro, Paylocity, Talent Reef, IX and Rosnet) Proficient in Microsoft Office Suite (Access, Word, Excel and PowerPoint)

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