IBEABUCHI FELICITY MUNACHISO

*, ***** ****** ****** ******* Lagos State.

081********

admbjk@r.postjobfree.com

Linkedin.com/in/felicity-munachiso

CAREER OBEJECTIVE

A progressive expertise across several areas including customer Service, business Intelligence, Education (Academics), product management, Sales and quality control. Possess an ability to combine vision, dedication and strong technical prowess in addition to a well- developed operations management and leadership expertise towards sustainable leadership and direction, impactful transformation and profitable growth.

EMPLOYMENT DETAILS

FEBRUARY 2020 – JANUARY 2021.

PAMPER GLOW SKIN CARE.

Job Title: Assistant Manager.

Responsibilities:

· Staffing.

· Booking of DHL orders.

· Due follow up of team work

· Handling financial reports.

· Assisted with Online Sales.

· Ensured proper documentations of inventions.

FEBRUARY 2019 – JANUARY 2020

ZUKS PHARMACY.

Job Title: Customer Service Executive.

Responsibilities:

· Liase with health care providers to ensure accuracy of prescription information.

· Shelving Drugs.

· Provide patients and customers with necessary information about their prescription, medication and products.

· Ensured a proper documentation of inventories.

NOVEMBER 2017 – OCTOBER 2018

OGINI GRAMMAR SCHOOL, DELTA STATE [NYSC]

Job Title: Public Relations Officer

Responsibilities:

· Aided the principal with several administrative functions such as scheduling meetings, seminars and presentations.

· Organized a school-wide class science quiz program which improved the scientific prowess of students.

· Organized a symposium for the students, creating HIV/ AIDS awareness for the students.

· Disseminating the school information via social media platforms. JANUARY 2017 – NOVEMBER 2017.

APPLES AND ORANGES BODY THERAPY

Job Title: Front desk officer

Responsibilities:

· Booking appointment for Spa sections.

· Maintain documentation of customer inquiries and responses for future reference.

· Ensuring the satisfaction of customers.

· Oversee and direct financial budget, personnel and operations. SUMMARY OF SKILLS

· Possess strong verbal and written communication skills.

· Critical thinking.

· Solid interpersonal skills.

· Customer Relationship Management Skills.

· Time Management.

· Attention to details.

· Proficient Microsoft Packages.

ACADEMIC BACKGROUND

LEADERSHIP / VOLUNTEER EXPERIENCE

NYSC COMMUNITY DEVELOPMENT SERVICE.

Position Held: General Secretary.

Duties:

· Took Minutes during meetings.

· Drafted and Posted Letters to potential sponsors.

· Ensures strict adherence to the various codes of conducts and policies of the CDS group-dress code, operations policy.

PROFESSIONAL CERTIFICATION

CERTIFICATIONS

2018 Certificate of Completion of the Customer Service Relationship Management (CSRM) Course- Formazione Business School.

2018 Certificate of Completion of the Health, Safety and Environment (HSE) Course- Formazione Business School.

2018 Certificate of Completion of the Project Management (PMP) Course - Formazione Business

(B.Sc) Computer Science University of Port-Harcourt, Choba, Rivers State.

2012 – 2016.

Senior School Certificate

Examination (SSCE)

Ebute Elefun High School, Lagos

Island, Lagos State.

2003 -2009.

First School Leaving Certificate

(FSLC)

Our Lady Of Fatima Private

School, Akoka Bariga, Lagos

State.

1993 -2003.

School.

LANGUAGES

English, Igbo, Yoruba.

REFERENCE

Available On Request.

Contact this candidate