Edgar E. Esguerra (Gary)

** *********** **., ****** *****, Philippines1920

+63-917-***-**** - E-Mail: admary@r.postjobfree.com Profile

Experienced leader with more than fifteen years of significant work experience in INGOs, leadership, the development industry, conceptualizing and formulating vision and strategy, strategic planning, development and execution of plans, international operations management, implementing and managing projects. Competently directed and managed corporate support services of a regional headquarters that included administration, human resources, finance and accounting, purchasing, legal, information and communication technology. Proven capability in establishing, directing and managing global shared services groups that enabled broader departments which provided strategic program support, services and solutions. Solid knowledge and experience in budget preparation and management, financial management, human resource, project management. Dynamically leads strategic planning, synthesizing, and organizing insights and key learnings, serving as chairman of the board of trustees of my church and the school it established. Leads the formulation and execution of goals, objectives and targets. Empowering management style to develop highly effective staff. Collaborator with global/regional teams and key partners to align program strategies and objectives. Reliable and resilient, demonstrates Christian leadership and Christian values on the job.

Skills & Competencies

• Leadership and organizational skills

• Global and international operations

• Management and strategic planning

• Project management; Change management

• Budget and finance analysis & management

• Ability to work in a multi-culture

environment

• Ability to develop relations with partners

• Analytical, inquisitive and good at integrating

thoughts and ideas

• Easy to get along and work with others

• Excellent oral and written communication skills

• Excellent with Microsoft Office programs

Professional Experience

Open Doors With Brother Andrew, Inc. October 2019 – December 2020 Manila Location and Shared Services Asia Manager

As Location Manager, established and managed the office to serve and enable staff from the Asia Regional Hub, ODI staff, Development Philippines and the Communist Asia Region to be effective in accomplishing their ministry goals and objectives.

• Developed annual business plan and strategy, budget and financial management and staffing/space planning plans. Oversee, managed, and provided strategic direction to administration, purchasing, finance, IT, human resources and legal. Ensured that operations adhered to company policies and local laws. Established and managed a core support team that maintained the office location. Looked out for innovation, and up-and-coming trends for the office and staff. Streamlined approval processes, payroll computations, expense monitoring, performance management, salary scale updating to reflect inflation adjustments, reviewed and analyzed financial statements.

• Developed, managed, tracked, analyzed, forecasted a budget and ensured alignment with direction and plans.

• Facility management included (but is not limited to) security, safety, space planning, staff communication. Designed, planned the office layout, mezzanine, prayer room for efficiency.

• Oversee procurement for products and services, staff needs and care, compliance with local laws, stewardship for assets/resources.

• Developed and maintained a model to calculate occupancy costs and a chargeback model for hosted staff/teams. Negotiated hosting service level agreements with other offices involved. Ensured and tracked expenses so that they are shared across stakeholders accordingly. Edgar E. Esguerra (Gary) +63-917-***-**** - E-Mail: admary@r.postjobfree.com 2

• Liaised with subject matter experts for various matters like government agencies, facilities and maintenance requirements, legal counsel, etc. Led the identification and management of a new consultant. Researched on registering the office as a Regional Headquarters (RHQ) license. Negotiated with service providers and contractors for better service and price. Resolved existing issues with providers. Managed contractors’ budget and accomplishments.

• Led, directed and managed the support staff to serve with excellence.

• Promoted Christian values and nurture in the office of about 32 hosted staff. Established and headed the Spiritual Nurture team that strategized and planned to nurture staff to be consistent with the core values and reflect the DNA of the company.

• Prepared all documents and reports as required and needed by the local board of trustees. As Shared Services Asia manager, developed and managed a shared services function to enable back office support to development programs in the areas of compliance, financial and project information reporting, IT, fund transfer model and research/WWL for the countries that are part of the Asia Region.

Developed plans and managed the timely submission of financial and project information reports coming from 24 countries in Asia.

Managed the IT support to 5 countries in Asia supported by 4 IT engineers. Developed plans, processes and tools and managed the timely submission of WWL research by the field in 24 countries in Asia.

Developed management reports, dashboards and periodic communications for senior management business intelligence.

Planned and organized Asia-wide meetings and activities. Supervised local and regional project teams and staff. Managed and coached staff in order to achieve performance goals and objectives. Ensure that projects’ and deliverables’ expectations are met. Led the recruitment, onboarding of additional and new staff.

• Drove the annual business planning, developed work plans and milestones, budget and financial management and staffing plans for the SSA.

• Provided business leadership for the SSA with primary focus to increase efficiency, simplify processes, and optimize cost and quality for ministry objectives.

• Served and contributed to the Asia Regional Hub management team. World Vision International January 2005 – March 2017 Associate Director Sponsorship Operations, Project Coordination and Support (2011 – 2017) Provided leadership and management for the Sponsorship Operations and Global Service group where the Project Coordination and Support team is a part of:

• Led the articulation of the program of the department, planning and development of the team’s annual strategy and action plans to ensure alignment with the strategic direction. Ensured that objectives are met, plans are executed by providing systems and processes, monitoring and evaluation. Looked out for innovation, and up-and-coming trends for the department.

• Developed staffing and resource plans for the entire Sponsorship Operations and Global Services group in consultation with the senior and other directors and managers that supported the group’s objectives. Developed procedures for regular (or monthly) review and updating of actual staffing against resource plans. Led in recruitment, selection and onboarding of staff and/consultants.

• Worked with human resource to recruit the right people, get them on board quickly, and orient them substantially to achieve business goals. This also entails coaching and performance management, enabling them to succeed in their job, and dealing with staff issues and firing. Edgar E. Esguerra (Gary) +63-917-***-**** - E-Mail: admary@r.postjobfree.com 3

• Developed annual budget for multiple projects and programs in consultation with the senior director and in support of the group’s strategic direction.

• Analyzed financial statements for management decisions. Periodic budget (re)forecasting, variance analysis and budget management. Worked with finance team to ensure accuracy and correctness of financial statements.

• Tracked, managed and forecasted budget in order to maximize funds and avoid over and under spending. Developed methods, statements and reports in collaboration with finance analysts to effectively monitor performance.

• Engaged and collaborated with other leaders and counterparts across the regions and the Partnership

(National Office, Regional Office and Global Centre) in order to promote and advance the strategies of the Sponsorship Operations and Global Services – Project Coordination and Support team.

• Cultivated a culture of innovation and improvement as a way to find solutions of making processes more efficient in achieving objectives.

• Oversee the day-to-day operations, and serves as the site leader of the whole team including management of expenditures, communications, staff issues, concerns and services. Led and managed a group of 5 diverse teams (25+ staff) that provided support, services and solutions for the Sponsorship Operations and Global Service group and other offices: Project management coordination team, sponsorship reporting services team, creative services team, web portal support, child media quality and community media quality review teams. The Project Coordination and Support team served and engaged with a wide variety of global customers in a diverse cultural environment: global center (GC) teams, support offices (SOs), regional offices (ROs), national offices (NOs) and field offices (ADPs) that enabled them in carrying out their goals and objectives. In addition, extensive business services are provided to various communities of practice, networks and other working groups.

• Led the management and coordination of several projects in support of a program to revitalize the business with the use of digital media. This included creating a plan, organizing teams, establishing work breakdown schedules, designing project flow charts, documentations, conducting reviews, communications, identifying project implementation risks, issues, and establishes mitigation plans, the development of resources to enable field staff in adopting to the change, and project closures (e.g. Pilot and phase in of child greeting video, child and community photo album, child and community update photo and video, etc.)

• Provided leadership and supervision to a project management team of several projects that introduced new initiatives in the field and managed operational and organizational risks projects, implemented new systems and processes to improve quality, reduce workload and improve efficiency (e.g. Quickstep Form Scanner, Bar Code Scanner, Stepwise, FIP/MFT/RMT, Singlestep Stabilization, Horizon Mobile, etc.) This also included the development of resources to train field staff. Ensured that the life of a project goes through the rigors of project management discipline to guarantee success and project quality.

• Provided leadership to the reporting service team that developed and regularly published key business intelligence to inform metrics for high level management and other sponsorship services

(e.g. Sponsorship Field Dashboard, ADP Portfolio and RC Planning, Annual APR, RC Facts & Figures, CMS, etc.).

• Provided leadership and managed the quality review of child and community rich media as an efficient service to the field and support offices ensuring the compliance to set standards and guidelines.

• Managed the quality review of rich media for child content and optimized the process and established this as a new global service for sponsorship.

• Managed the onboarding of customers availing of the quality review of child media as an efficient alternative. Established, led and set-up an effective procedure for the chargeback model to collect the fees for the services provided.

• Provided leadership to the creative services team that developed, created and designed visual change and communication materials which are effectively used by all NOs for capacity building, enabling Edgar E. Esguerra (Gary) +63-917-***-**** - E-Mail: admary@r.postjobfree.com 4

them to adopt initiatives and new systems quickly. This team also produced e-learning materials which are interactive to enable knowledge transfer online (for Stepwise, Horizon, etc.). Short instructional video clips were also produced so staff can easily visualize and understand messages. This team also did the coordination of translation to three other major languages (French, Spanish, and Portuguese) to make materials available in multiple languages.

• Provided leadership in establishing web portal presence for Sponsorship Operations and Global Service which make key reports and metrics easily available, empowering frontline staff to access tools and training resources they need to deliver with quality, on time, and as per expectation.

• Developed annual strategic goals and work plans for the whole team which aligns to global strategy. Provided leadership and guidance for the entire unit in carrying out its functions in accordance with its mandate and with excellence.

• Oversee and directed performance management and mentoring of staff by managers on a periodic basis. Ensured that staff has access and opportunity for individual learning and development. Business Operations Manager of GC Manila Office (2006 – 2011, 2014 – 2015)*

• Oversee, managed and provided strategic leadership to the corporate support services of the GC Manila Office regional headquarters which grew from 30 staff in 2006 to about 230 in 2015, which included administrative and procurement services, finance, accounting, human resource, IT. Ensured that the office is administered consistent with World Vision’s mission, vision and core values. Created an atmosphere, environment and setting the expectations that the office lives according to this ethos.

• Provided leadership in promoting Christian faith, spiritual growth and nurture, deepening staff understanding of the Christian foundations in our work. Managed the execution of directives from the Global Centre and the Christian Commitments with regards to programs and activities related to spiritual nurture of staff hosted in GC Manila like DOP, Chapel services, daily devotions and Bible studies. In 2010, directed an all-staff retreat with Tim Dearborn as speaker.

• Managed, regularly reviewed and analyzed the occupancy cost of the office in order to maintain a competitive, viable value proposition to the Partnership to host international staff and teams. The prudent administration served as an alternative for a professional service but with a lower cost. This was a factor in the rapid growth from 30 to 230 staff hosted.

• Strategically planned the hosting of more staff, acquiring adjacent vacant rooms ahead in anticipation of near future growth. Negotiated rental agreements to the advantage of the organization like discounted terms, no escalation of rate for so many years. Did the space planning of all the rooms and work stations to improve its physical appearance and exhibit the ideals and standards of World Vision; maximize the space for full utilization; in 2010, constructed multiple conference rooms as an alternative for hotel function rooms for meetings that saved a lot of funds; managed construction and renovations.

• Ensured compliance with organizational principles, goals, and local government laws. Initiated an annual external audit in compliance with GC requirement which was not done in previous years. Implemented audit findings and report. Initiated the exemption process that saved the organization in paying VAT (Value Added Tax).

• Established a service oriented support team to enable various hosted shared services teams for organizational effectiveness. Motivated, encouraged and provided coaching and guidance to aim for excellence and quality and to improve the attitude of staff towards the people served and the job itself.

• Improved internal support services, streamlining processes for greater efficiency and higher quality of work. In 2006, created a simple payroll sheet in Excel that automatically computes salaries, SSS, PH deductions. Modified, revised and implemented Levels of Authority; internal forms, tools and templates. In 2009, initiated the automated cheque writing and accounts payable system; oversee the implementation of the GC initiative Blocked Party System.

• Improved internal communications with regular and periodic messages about developments, happenings and events in the office, information and updates from the Partnership. Edgar E. Esguerra (Gary) +63-917-***-**** - E-Mail: admary@r.postjobfree.com 5

• Managed and directed the preparation of periodic reports on the performance of the regional headquarters for the use of senior management.

• Managed the financial operations of the office and ensuring adherence to standards of stewardship and integrity; responsible for budget formulation, monitoring and tracking, accuracy, correctness, timeliness and audit. In 2008, oversee the implementation of the online Settlement Advice System

(SAS). Managed the MSC budget.

• Managed the human resource operations of the office and establishing a work environment that releases and maximizes the gifts of each staff towards the accomplishment of their tasks, and ensuring adherence with organizational policies. Consulted and engaged with internal and external counsels to ensure alignment with local laws. In 2006, served as HR Manager and recruited the first members of the FRSC and other teams first hosted in the office. In 2008, gave direction and oversight to the job evaluation and salary structure review. In 2009, initiated a local HR and Payroll System to automate the process. In 2011, oversee the review of all JDs to align with the Hay System and salary scale implementation.

• Managed the administrative and IT operations of the office to uphold a dynamic environment to promote employee productivity excellence, efficiency and well-being; negotiated, managed contracts and agreements for better internet service which was a recurring challenge then. In 2009, initiated a security system in the office utilizing biometrics system with timekeeping function.

• Provided professional interior design services for the GC Manila Office regional headquarters for its new offices and renovations.

* Concurrent with role as Associate Director

Project Coordinator and Executive Assistant (2005 – 2011)

• Coordinated various projects that managed operational and organizational risk projects like ‘Review of Selected Drops’, Pending Drop Actions’, ‘RC Rapid Assessment’, and ‘Affirming the Sponsors - ADP Manager’s Letters’, etc.

• Managed production of the Sponsorship Basic Training (SBT) materials involving the layout in 12 languages, printing and shipping more than 10,000 items that equipped frontline staff on the basics of sponsorship.

• Successfully planned and provided logistical coordination for six regional workshops in Kuala Lumpur, Uganda, South Africa, Senegal, Armenia and Costa Rica.

• Successful planning and logistical coordination of 1) the global conference: ‘’Assuring the Basics of Sponsorship conference” gathering 300 leaders from Sponsorship, Operations and SOs 2) regional forums in Asia and Africa and 3) partnership forum in London.

• Development and coordination of communication pieces like electronic newsletters, brochures, quick reference guides, posters and management of a website.

• Coordinated various projects implementing systems, processes and initiatives, like Census, Digital Imaging, Step, etc.

Executive support to the International Director for Sponsorship preparing reports, presentations, consolidating data, coordinating for the team, following up on direct reports. Lord’s Jewels Christian School, Inc. Taytay, Rizal Philippines As Chairman of the Board of Trustees

• Leads the conceptualization, formulation and execution of overall program, in alignment with the purpose statement.

• Led the restating of the purpose statement which now reads: Edgar E. Esguerra (Gary) +63-917-***-**** - E-Mail: admary@r.postjobfree.com 6

“To nurture and develop children imbued with Christian faith and academic excellence that emphasizes social, emotional, physical, intellectual development of each child by offering formal preparatory and secondary education.”

• Drives and approves strategic plan, school improvement plan, annual budget, staffing and resource plan.

• Leads in establishing policies, regulations and guidelines to govern the school. As ex officio President

• Leads the strategic planning to articulate the purpose statement into a multi-year strategic program and priorities, objectives, targets and plans.

• Works with the School Principal/Administrator and Executive Committee to develop, and implement the school improvement plan.

• Works with the School Principal/Administrator and Executive Committee to develop the annual budget, manage, review, monitor, analyze, and forecast to ensure alignment with direction and plans.

• Responsible for the business development and business management aspects.

• Led the conceptualization of a master development design that included school facilities and new classrooms.

• Let the initiative of consolidating property in the vicinity needed for the master development plan.

• Led the planning and implementation to make teachers’ and staff compensation to be competitive with the public school salary scale.

• Introduced new ideas and business solutions to enable and empower teachers and staff (OpenSis; laptop scheme, etc.)

The Messiah Community Church, Inc. Taytay, Rizal Philippines Board of Trustee (2008 – 2013)

• Served as Chairman (2012 – 2013) and Vice Chairman (2010 – 2011). Led the formulation of programs, goals, objectives and targets. Led strategic planning that conceptualized, birthed out the five-year program dubbed “Transforming Lives, Making a Difference” that started in 2012. This program dramatically increased the budget by 30% in five years.

• Served as Treasurer (2008 – 2009). Set financial goals and increased church revenues for ministry. Instituted policies and guidelines from budget formulation, monitoring of expenditures, and reporting. Administrator and Office Manager 2001 – 2004

• Manages the business and financial affairs of the church.

• Implements policies formulated by the Board of Trustees. Proposes new policies and modifications to existing policies to achieve goals and objectives.

• Prepares monthly and annual reports for decision making purposes. Analyses reports and recommends necessary actions.

• Supervises bookkeeper and clerk, custodians and maintenance of their daily responsibilities.

• Assisted the Senior Pastor and the Board of Trustees in the hiring and firing of staff. 1992 – 2000 Acecom Builders, Inc. Taytay, Philippines Stockholder/Operations Manager

• Incorporator and stockholder. Manages the daily production at the plant from procurement, fabrication, delivery and installation.

• In charge of accounting, personnel, and administrative works.

• Developed implementation of effective communication between and among departments, management and customers.

Edgar E. Esguerra (Gary) +63-917-***-**** - E-Mail: admary@r.postjobfree.com 7

• Measured and set performance standards. Implemented and enforced company procedures. Maintained internal controls to safeguard physical, financial and human resources. Education

2012 Ateneo De Manila University, Manila, Philippines

• Course in Building a High Performing Project Management Office for NGOs 2009 Ateneo De Manila University, Manila, Philippines

• Course in Essentials of Project Management for NGOs 2007 American Management Association, Chicago, USA

• Certificate in Best Practices for the Multi-Project Manager 1986 – 1988 Phil. School of Interior Design, Manila, Philippines

• Certificate in Interior Design

1977-1982 De La Salle University, Manila, Philippines

• Bachelor of Science in Commerce major in Business Management

Contact this candidate