It Support
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~ 09/2016 - 07/2020 +
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JAHANGIR ISMAYILOV
Network Engineering
# +994********* _ ********@*****.***
+ Baku, Azerbaijan
EXPERIENCE
IT Support
Azintelecom
Baku, Azerbaijan
https://www.azintelecom.az/
Cloud services provider
Managed to work as a part of 24/7 support team
Controlling overall performance of Data Centre (temperature, humidity) Providing Cloud Services to customers such as Iaas, SaaS and Collocation of hardware Troubleshooting issues regarding configuration of various networking devices
Analyzing and monitoring international voice traffic VMware vSphere
Palo Alto firewalls
Manage Engine Service Desk
PRTG
Cisco WEBEX (Video Conference management)
EDUCATION
Computer Engineering
Azerbaijan State Oil Academy
Baku, Azerbaijan
Applied Mathematics
AI and Neural networks
Programming fundamentals
Decision Making
Fuzzy Logic
Computer Architecture
IT operations management
GPA
80 100
Cisco Router / Switch configuration EVE-NG GNS3 CCNA 200-301 certified Linux Python Tkinter (Window apps) Network Automation Preparing for Cisco DevNet Design Microsoft Visio Layout Microsoft Office Microsoft Outlook
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TRAINING / COURSES
IT Essentials and Network
Administration
STEP IT Academy
Programming in C++ and
Python
STEP IT Academy / Cisco Networking
Academy
CyberSecurity essentials
Cisco Networking Academy
LANGUAGES
English
Proficient
Russian
Proficient
Turkish
Proficient
Azerbaijani
Native
SKILLS
Networking and IT
INDUSTRY EXPERTISE
Patience Creativity Multitasking
STRENGTHS
Active Listening
Combine patience, determination, and persistence
to troubleshoot client
issues (encountered numerous different customers
while working as an IT Support)
Teamwork
Remarkable mutual understanding and support
among employees whilst working on completing
any tasks
Contact this candidate