EXPERIENCE

NORLIFT OF OREGON – EQT SALES COORDINATOR/

TRANSPORT AND RENTAL COORDINATOR

FEBRUARY 2019-PRESENT

• Coordinating the sales team by managing schedules, filing important documents, and communicating relevant

information.

• Ensuring the adequacy of sales-related equipment and maintaining all records on inventory.

• Procurement of all equipment into dealer.

• Responsible for signing off all equipment to customer at completion of sale.

• Dealt with numerous financial agencies to secure leasing and loan funding. Creating and processing all documents needed to complete the credit application process.

• Responding to complaints from customers and give after-sales support when requested.

• Coordination of all aspects of transport for equipment delivery and pick-up.

• Processed Rental Contracts and scheduling of rental equipment in and out of rental yard.

STAPLES BUSINESS ADVANTAGE – CUSTOMER

SUCCESS CONSULTANT /SERVICE COORDINATOR

JUNE 2015 -FEBRUARY 2019

• Responded to all customer inquiries thoroughly and professionally.

• Placed special merchandise orders for customers. Answered customer questions about product availability and shipment times.

• Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.

• Organized company files and creating support system to decrease workload and increase productivity of Account Executives.

• Coordinated between billing department and customers to resolve problems.

KRISTINA KEEFE

CUSTOMER SERVICE, SALES

COORDINATOR

503-***-****

admalq@r.postjobfree.com

OBJECTIVE

Customer Success Consultant

gifted at performing and

researching specific customer

needs to ensure client

expectations will be exceeded.

Engaging and personable with the

ability to monitor work quality,

manage key milestones and

deliver exemplary customer

service.

SKILLS & ABILITIES

• Goal-oriented

• Positive and friendly

• Exceptional time-

management skills

• Strong verbal

communication

• Excellent work ethic

• Self-motivated

• Client development

• Researched sales leads

• Project management

2

KRISTINA KEEFE

CUSTOMER SERVICE, SALES

COORDINATOR

503-***-****

admalq@r.postjobfree.com

DAVE’S PRESCRIPTION SHOP – PHARMACY

TECHNICIAN

DECEMBER 2007 – JUNE 2015

• Resolved non-routine issues like third-party billing, computer system and customer service issues.

• Maintained proper drug storage procedures, registries, and records for controlled drugs.

• Communicated with doctors and nurses to verify

medication dosages, refill authorizations and patient information.

• Supervised 5 pharmacy technicians and coordinated day- to-day assignments.

• Effectively resolved insurance rejections and other billing issues.

• Managed drug and supply inventories.

• Completed new and updated patient profiles, including lists of patient medications.

• Correctly completed pharmacy paperwork, including daily and weekly reports.

• Checked prescriptions for appropriate dosage, drug interactions, allergy, and contra-indications before dispensing medications.

EDUCATION

CLACKAMAS COMMUNITY COLLEGE 2020

General Associates Degree with focus in Early Childhood Development.

REFERENCES

WILL PROVIDE UPON REQUEST

ACCOMPLISHMENTS

• Attended and completed Staples

Way 2.0 Facilities Boot Camp Sales

Training -December 2017

• Project Management for Merging

companies in buyout.

• Works directly with Sales Account

Executives to develop quotes,

manage accounts, assist with

customer issues and concerns.

• Uses Microsoft Excel, Outlook, and

Word to develop and interpret

spreadsheets, for daily Sales

management. Proficient with

navigating Staples Sunrise, Microsoft

programs, and Sales Force. Quick

learner on new Software and

computer programs. Has mastered

Pharma-Serve, Coastwide PIC, and

Staples, and Norlift Forklift Soft-Base

systems, in an efficient way.

• Participated in training programs,

and vendor rep demos with

company sales team, increasing

product knowledge; to be able to

assist customers in locating items

that suit their needs.

Contact this candidate