PROFESSIONAL RESUME
OF
PHILISA PORTIA MANGISA
PERSONAL DETAILS
Name and Surname : Philisa Portia Mangisa
Physical Address : 9 Stoneridge
Monavoni, Centurion
Contact Number : 067*******
Alternative Number : 076*******
Linkedin : admale@r.postjobfree.com
Licence Code : C1
Nationality : South African
EDUCATION AND QUALIFICATIONS
School Name : Wedela Technical High School
Year : 1992
Qualification : Matric
Status : Completed
Institution : Walter Sisulu School of Tech.
Qualification : National Diploma – HR
Management
Year : 1995
Status : Completed
Certificate : Health and Safety Representative
Certificate
Institution : Dynamikos Health and Safety
Training
Status : Completed
Certificate : First Aid I
Institution : Dynamikos Health and Safety
Training
Status : Completed
Pursuing a certificate
in Project Management with Getsmarter UCT
Language Proficiency
: English
: IsiXhosa
: IsiZulu
: SeTswana
Soft skills : MS Word, MS Office, MS
Powerpoint, MS Project, MS Outlook
Oracle CRM (Siebel)
SAP CRM
SAP HR
Eppix CRM
JD Edwards CRM
WORK EXPERIENCE
Employer : Lesole I-H - Cape
Town International Airport
Job Title Projects Management
Administrator
Date : March 2015 – March 2019
Core Functions : Rendering project support to
PMO, Project Managers, Contractors, Quality
Assurance Practitioners and
other relevant stakeholders.
Ensuring that progress reports, documentation and including company documents are prepared, presented and filed.
Update issue and risk logs
Monitor project progress
Update project estimates and project plans.
Providing professional and effective coordination and administration to the full circle of the project with all the relevant stakeholders
Recruitment and appointment of sub contractors.
Management of small to medium scale projects.
Managing stakeholder relationships.
Ensuring Health and Safety standards compliance as stipulated in OSHA.
Added functions included assisting on site as a Health and Safety Representative and providing First Aid Training.
Acquired Attributes : Hands on experience with flow charts, technical documentation (drawings) and schedules
: Solid organizational and time management skills.
: Experience in seeing projects through their lifecycle/
: Team spirit and handling pressure in a male dominated environment.
Employer : NHBRC
Job Title : Client Service Consultant
Date : 2007 – 2016
Core Functions : Registering home building contractors with the council of
Home Builders.
Enroling residential homes with the council.
Handling face to face and telephonic queries and complaints.
Liasing with the Technical department and other relevant stakeholders (i.e. Housing department, Municipalities),
Renewal of contractor membership.
Submission of month end reports.
Participating in road shows to extend the awareness about NHBRC to contractors and developers.
Acquired Attributes : Customer service skills
: Understanding and applying the 7 Principles of Ubuntu
Employer : Standard Bank FGL
Job Title : Client Service consultant
Date : 2000 – 2006
Core Functions : Data capturing of home
loan application forms.
Identifying customer needs and how they can be met with the fully guaranteed home loan.
Doing credit checks.
Filing
Ad hoc Administration duties.
Acquired Attributes : Good communication skills
Excellent customer service ( with a rewards certificate for customer excellence).
Employer : Adecco Personnel Agency
Job Title : HR Administrator
Date : 1999
Core Functions : Assisting consultants with
Administration of the recruitment process.
Schedule interviews and book boardrooms.
Draft employment letters and contracts.
Invite shortlisted candidates to interviews.
Advise the applicants on outcome of the interviews,
Capture and process leaves.
Distribute pay slips.
Accurate recording of
HR information and statistics.
Doing exit interviews.
Acquired Attributes
Excellent people skills.
Understanding of the role of human capital in a company.
Keeping up to date and understanding the Labour Laws.
PROFESSIONAL REFERENCES
1.Vuyiwe Makohliso
Lesole I- H Operations Manager
2.Anne Tshayingca
Administration Officer
NHBRC
012 – 4442600
3.Lindiwe Mlaba
Recruitment Consultant
Adecco Recruitment