Customer Care Procurement
Resume:
CURRICULUM VITAE
SUMMARY
I am called Nakyejwe Rizah, a female Ugandan aged 26years with a Bachelor’s Degree in Business Administration specializing in Procurement, Logistics and Supply Chain Management from Bugema University. I have ever worked with National water and sewerage corporation as an intern, I worked with Quicken Trust Uganda an NGO entity as a volunteer in accounts department and I also worked with Acacia hotels as a cashier/receptionist through which I gained experience like customer care and handling of customer complaints, debt management, preparing payments, ensuring that payments are made against the right accounting documents, reconciling the cash book with bank statements, preparing monthly revenue and financial statements, writing payment vouchers, receipts and cheques,among others. Currently, I am working in National Water and Sewerage Corporation as an office attendant and meeting 90% of what is required from me.
Given this opportunity, I will fully utilize my analytical skills, time management skills, adaptable attitude, fast learning skills and team work spirit to contribute towards achieving the organization’s goals and objectives.
BIODATA
Name : Nakyejwe Rizah
Gender : Female
Age : 26years
Marital Status : Married
Qualification : Bachelor’s Degree in Business Administration.
Place of birth : Wakiso District
Citizenship : Ugandan
Contact : TEL: 070*******/077*******
E-mail : **********@*****.***
EDUCATION
YEAR
INSTITUTE
AWARD
2014 – 2017
BugemaUniversity
BBA (Procurement)
2012–2013
Trust High School Kabubbu
U.A.C.E
2008– 2011
Trust High School Kabubbu
U.C.E
2000– 2007
Kabubbu Community Primary School
P.L.E
A.WORK EXPERIENCE
February 2018 to Date: Office attendant National Water and Sewerage Corporation (NWSC)
Cleaning the office premises as well as promoting office ambiance
Ensuring proper closing and opening of the office on a daily basis.
Acting as a partial front desk person in terms of customer care in the absence of the person concerned.
Visiting the field every after completing my work engaging customers to clear their bills.
April 2015 to January 2017: Cashier/receptionist at Hotel Acacia City.
Preparing payment vouchers and cheques.
Reconciling with bank deposit slips for cash and cheques as well as statements.
Adhering customer care complaints forwarding them to the administration.
Bank reconciliation.
Payment of registration taxes to Uganda Revenue Authority
June to August 2015: Intern, National Water and Sewerage Corporation.
Filing/documentation.
Revenue follow up.
Record keeping.
Data entry.
Reconciling and updating bincards from the stores.
Issuing of materials when operation and maintenance activities are to be commenced as well as new connection
A.January 2014 - 2015: Cashier, supervisor, with Quicken Trust Uganda
Paying daily allowances to the staffs.
Balancing book of accounts and sales to show accountability for the day.
Depositing cash in the bank.
Monitoring cash flow sales.
B.COMPETENCIES GAINED
Ability to work as a team.
Communication and presentation skills.
Sales and Marketing skills.
Proper management and control of funds.
Accurate inventory management, reporting and submission of captured financial data.
Ability to work in difficult situations with minimum supervision.
C.PERSONAL PROFILE
Very enthusiastic, eager to learn and determined to always do better. Being focused and straight forward looking and kind person who is not afraid of any work load in order to get everything done correctly through analytical and interpersonal skills.
D.SPECIAL SKILLS
Timeliness in completing tasks.
Computer literate (MS Word, MS Excel, Power Point, Access and Publisher).
Good organizational skills.
High level of integrity.
E.REFEREES
1.Manager Julius Kato Kavuma (Area Manager NWSC, Mpijji )
2.Mr.Ogura Raymond (Branch Manager Matugga.)
3.Mr. Mwanje Joram(Tourist manager Quicken Trust Uganda)
Contact this candidate