*

CURRICULUM VITAE

OF

JEANNE DU TOIT

SALES SHOWROOM MANAGER / KEY ACCOUNT MANAGER / SALES

REPRESENTATIVE / ADMINISTRATIVE

Cell: 082-***-****

Email: admabp@r.postjobfree.com

I am a professional, mature individual with a wealth of knowledge of High-end Luxury Interior Design Industry. Through my years of expertise, I have developed a keen eye for detail and a love for sales. I have a strong background in dealing with affluent local and international clientele and maintaining strong business relationships through my exceptional communication skills as well as my unprecedented knowledge of High-end Luxury products.

I would be an asset to any employer, as I have vast knowledge on all aspects of interior design from furniture to art and everything in between. This coupled with my long-standing relationship with many talented and renowned designers and clientele, there would be no area of this industry that I have not mastered. Personal Details

Name : JEANNE DU TOIT

ID Number 651**********

Nationality : South African

Home Address : 16 St Georges Road, Green Point, 8001 Gender : Female

EE Status : Caucasian

Marital Status : Single

Driver’s license : Code B

Languages : English - Read, Write, Speak

Afrikaans - Read, Write, Speak

Availability : Immediately

Employment Status : Unemployed

Type of Position required : Full Time / Permanent

Area to work in : Northern Suburbs and Cape Town City Bowl / Atlantic Seaboard /Eastern Cape Salary Requirements : R (Negotiable)

Secondary Education Details

Name of Institution : CAPE TOWN TECHNICAL COLLEGE

Year Completed : 1983

Grade

Subjects

: Grade 12

: Business Economics Accountancy

Shorthand

Office Management English Typing

Communications Afrikaans

2

Tertiary Education Details

Name of Institution : CAPE TOWN TECHNICAL COLLEGE

Period of Study : January 1983 – December 1983 Full Time Qualification : Certificate in Secretarial Studies Complete Computer Skills

● Microsoft Office Word ● Microsoft Office Outlook

● Microsoft Office Excel ● Internet

Employment History

COMPANY : COCO-MAT

INDUSTRY : HOTEL INDUSTRY

Dates of Employment : March 2018 – October 2018

Position : HOTEL SALES ASSOCIATE

Reason for Leaving : Family Responsibilities

CLIENT RELATIONS / CUSTOMER SERVICE:

Duties Include:

● Demonstrate sales leadership by playing the leading role with customers in the hotel industry and also the selling floor of the shop and being hands-on at all times.

● Meet and exceed assigned sales targets and productivity objectives.

● Have full knowledge of products, procedures and operations as extensively.

● Ensure the highest level of customer service, complying with the Customer Service Quality Standards and to the selling ritual as prescribed by COCO-MAT.

● Maintain the COCO-MAT store in order, ensuring the internal layout and decoration is as it is prescribed by the company’s deco team, products are displayed in an orderly fashion, the store is clean, products are properly stored in the available storage space, and generally, ensure the store’s upkeep whatever this may involve.

● Assist with the store’s business plan developing which should include promotional strategies that will allow the store to increase traffic and its customer base, with emphasis on developing the store’s position in the area in which it is located (events, integration to the local community, etc. as per COCO- MAT guidelines), following-up on leads and offers made to customers and other such actions.

● Provide feedback to HQ on product assortment and buying trends, customer needs/enquiries/concerns, and assist in the collection of information derived from customer surveys, customer information requests, store reviews and other such activities.

● Any other reasonable and lawful instructions as may be ancillary to the primary functions of your role, including those mentioned above.

November 2017 – March 2018

During this time, I had the opportunity to take a sabbatical, whilst seeking a suitable sales role within the design industry as this is where my passion lies.

COMPANY : MUA/PROOFSURE (MUA SPECIALIST UNDERWRITING AGENCY) INDUSTRY : INSURANCE

Dates of Employment : April 2010 – November 2017

Position : SENIOR CONTENTS VALUATOR

Reason for Leaving : Opportunity to take a sabbatical I started my employment with Proofsure, within in April 2010. I was then transferred to MUA within October 2010, which is the preferred provider for Proofsure. Proofsure and MUA offer property valuations for insurance purposes. I was a High- End Luxury Property Evaluator, which involved having to evaluate contents in the property between R2 million to R80 million. The general size of the properties ranged from 600m to 3 000m . I was responsible for reaching monthly targets, which consisted of 50 property valuations per month and 12 properties per week. Within my role, I was responsible for various aspects.

CLIENT RELATIONS / CUSTOMER SERVICE:

Duties Include:

• Discussing the values of items pertaining to residential insurance 3

• Responsible for valuing all items within the property such as art, furniture, carpets, ornaments, lighting, kitchenware and crockery, linen, outdoor patio furniture, glass and crystal

• Conduct valuations of items to ensure the contents are in line with current replacement values

• Ensured, that should any loses occur, their household contents would be replaced to their original value

• Communicate accurate information to relay expertise in terms of product knowledge

• Responsible for discussing any insurance concerns with clients and resolving effectively

• Discuss possible consequences in terms of incorrect premiums with clients

• Explain premium rates and the underwriting process

• Responsible for introducing clients to international designs

• Explain the contents’ origin of the products regarding their unique pricing and value

• Handle international clients from Europe

• Inform the client of the design and content history of antique items

• Reviewed the design, focus and style of items throughout the property

• Confidentially discuss private items with the client RESEARCH:

Duties Include:

• Conducting research pertaining to the current and historic design trends

• Visit art and furniture auctions to view possible items

• Research international and local design styles

• Confirm the availability of products

• Conducting store and showroom visits and liaise with Designers (OKHA, Private Collection, Weylandts, Wunders, Christian Liagre, Paul Newman, Roche Bosbois, Piere Cronje, Kartel and many other Designers)

• Building and maintaining relationships with designers

• Keep up-to-date with the latest design trends

• Research pricing pertaining to all items

• Liaise with high-end clients, such as Tim Curtis, an international Art and Antique Specialist

• Responsible for viewing valuable collections

VALUATIONS:

Duties Include:

• Conducting visits to luxury homes, with a target of 50 homes per month and 12 homes per week

• Focused on areas in the Southern Suburbs, Atlantic Seaboard, Winelands, Central Cape Town as well as holiday villas

• Responsible for conducting room to room valuations

• Overseeing the security within the properties for insurance purposes REPORTING/ADMINISTRATION:

Duties Include:

• Manage, oversee and delegate duties to Secretary

• Working on in-house systems in order to load details pertaining to the valuation process

• Compile and provide a room-by-room report according to value

• Refine the monthly premiums

• Discuss the rough estimate throughout the valuation process prior to receiving the reports

• Proof read all reports and administrative documents and ensure they are all in order March 2009 – April 2010

I took the opportunity to travel and assist disadvantaged communities in Mozambique COMPANY : MEDWAY DISTRIBUTION MANAGERS

INDUSTRY : MEDICAL AID

Dates of Employment : May 2007 – February 2009

Position : BROKER CONSULTANT

Reason for Leaving : Took the opportunity to take a sabbatical Medway Distribution Managers, which is a division of Fedhealth, is a Medical Aid provider within the Western Cape. Duties Include:

• Marketed and sold company products and services

• Created and maintained strong business relationships 4

• Communicated with customers and analysed their medical situation

• Designed and compiled a personal impact and training portfolio of brokers

• Liaised with multiple product suppliers and maintaining relationship

• Maintained and updated records of broker business liaisons and enquiries

• Achieved product targets as determined

• Kept in line with legislation as well current product and industry developments

• Establishing business relationships through networking

• Assisted brokers with marketing ideas

• Researched and implemented various marketing strategies

• Compiled comprehensive proposal that is presented to clients

• Generated new business for Fedhealth

• Attended meetings and launches

• Dealt with high-profile clients such as ABSA, FNB and Alexander Forbes November 2006 – May 2007

During this time, I was employed at HWH as a Marketing Manager. I was responsible for the sales and marketing of various products and services, establishing and maintaining client base and attending and contributing to monthly meetings. COMPANY : MOMENTUM HEALTH

INDUSTRY : INSURANCE

Dates of Employment : October 2005 – October 2006

Position : BROKER CONSULTANT

Reason for Leaving : Seeking a better opportunity

Duties Include:

• Responsible for marketing and selling product and services

• Create new business through networking

• Liaise and maintain a good relationship with suppliers

• Followed the correct legislation

• Responsible for contributing to monthly meetings

• Assisted with marketing strategies

October 1984 – September 2005

During this time, I held various opportunities within numerous companies: July 2003 – September 2005 June 2001 – May 2003

AFRICAN HEALTH LIFE/GLOBAL HEALTH AFRICAN HEALTH LIFE/GLOBAL HEALTH Broker Consultant Marketing Assistant to Regional Manager May 1998 – May 2001 April 1995 – April 1998

HOLLARD INSURANCE COMPANY HOTDOG CLOTHING

Personal Assistant to Regional Manager Owner

July 1991 – July 1994 August 1988 – June 1991

ABSA TECHNICARE

Personal Assistant to Regional Manager Branch Manager October 1984 – July 1988 October 1984 – July 1988 NASIONAL PERS MERCEDES-BENZ NASIONAL PERS

Marketing Assistant to National Marketing Manager Typist References

Company : MUA Company : FENVAL BUILDING VALUATORS

Name : EVELEYN ROBERTS Name : XANDER FENWICK (Preferred provider for MUA) Designation : Senior Underwriter Designation : Senior Building Valuator Contact Number : 082-***-**** Contact Number : 082-***-**** Company : PROOFSURE Company : ABSA WEALTH

Name : PENNY SANDHAM Name : HANNES TRUTER

Designation : CEO Designation : Executive Insurance Advisor 5

Contact Number : +27-82-788-**** Contact Number : 083-***-**** admabp@r.postjobfree.com Company : PSG WEALTH

Name : ENGELA STEYN

Designation : Insurance Advisor

Contact Number : 083-***-**** admabp@r.postjobfree.com In Closing

I am a multi-skilled and goal driven individual with extensive knowledge within the High-end Luxury Interior Design Industry.

I am an excellent communicator who can relate well with people at all levels and from various cultures. I am dynamic and professional and I will give 100% to any future employer. I now look forward to making a significant contribution with an ambitious company that offers opportunity for progression. Please feel free to contact me at any time and consider me for an interview. Thank you for reviewing my CV and I look forward to hearing from you soon. Cell: 082-***-****

Email: admabp@r.postjobfree.com

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