JEANE’ C. HONORE’

***- * * * - * * * * • j e a n e . h o n o r e@gmail.c om

Environmental Defense Fund (EDF) SYS, Austin, TX 3/2021 – 6/2021 Sr. Compensation Analyst

• Implement, and administer compensation and benefits policies and programs.

• Consults with HR business partners and managers in advising on salary related actions and other initiatives, as needed.

• Develop and administer salary ranges differentiated by domestic geographic regions

• Support other compensation projects as needed based on company’s and department objectives.

• Develop and manage guidelines for relocation packages for new hires.

• Participates in compensation/benefit surveys to analyze company’s competitive position.

• Reviews proposed salary adjustments for conformance to established guidelines and recommends corrective or alternative actions to resolve compensation-related problems. DISYS, Austin, TX 2/2020– 4/2020

Compensation Analyst

• Maintained and processed weekly awards, working with payroll to maintain consistent payouts.

• Project lead for benchmark salary survey. Monitored and updated market analysis data for current and projected positions.

• Contributed to quality improvement initiatives, strategic planning and information resource development.

Samsung Austin Semiconductor, Austin, TX 6/2018 –11/2019 Sr. Compensation and Employee Benefits Administrator

• Served as a focal point, providing staff assistance on a variety of human capital issues.

• Served as a team leader of command-wide multi-disciplinary efforts that involve critical human capital and management issues.

• Coordinated and submit all requests for personnel actions in Workday.

• Monitor the Employee Performance Plan and Results Report, ensuring management are assisted and understand the procedural and preparatory requirements.

• Advised Management on personnel laws and other pertinent regulatory guidelines relating to the HR specializations of classification, staffing, labor relations, employee relations, Workers’ Compensation, Telework, Reasonable Accommodation, Leave Administration, conduct, disciplinary matters and employee benefits.

• Created, planning, implementing, tracked and managed data collection, analysis, and dissemination of healthcare management information to all applicable stakeholders.

• Effected minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases Identify developmental and training needs of employees, providing or arranging for development and training.

• Complied data to be utilized in the assessment of determining potential management analysis projects and studies to achieve organizational success

• Advised management and staff of federal EEO complaint process and regulatory guidelines.

• Advised employee on personnel rights and entitlements on benefits programs such as FMLA, Transit Subsidy, Retirement Plans, and Disability. Page 2

• Researched, interpret and apply appropriate Federal laws, regulations, policies and guidelines in the functional areas of recruitment and placement, employee relations, and performance management.

• Provided authoritative management advisory services, which includes researching, analyzing and evaluating issues, recommending innovated methods and strategies to resolve complex integrated human resources problems, and identifying the most effective approach.

• Trained managers and supervisors on performance management procedures (e.g., developing employee performance plans, conducting appraisal interviews, submitting and justifying employee award nominations).

• Continuously monitored manpower resources in FMS WEB, and recommend changes to the TDA (Table of Distribution and Allowances).

• Briefed key leaders on current resource/manpower issues within the organization.

• Established/Management salary determinations for incoming civilian staff members to include PDPP, SQA, and other incentive packets

• Monitored and coordinated personnel matters (e.g. recruitment and placement actions, removal and suspension actions, EEO complaints, performance management, etc.).

• Advised management on procedures regarding preparing and processing a wide variety of personnel actions, such as performance appraisals, awards, training requests, disciplinary actions, etc.

• Worked directly with payroll and finance regarding inquiries into discrepancies related to individual employee pay problems.

BPL PLASMA INC, Austin, TX 10/2015 – 6/2018

Human Resources Information System Manager

• Conducted briefings to CEO/President and Senior level executive staff members, promoting benefits and compensation for an excess of 2,000 employees

• Conducted investigations surrounding fraudulent Workers Compensation claims, misappropriation of company funds, and sexual harassment/assault complaints

• Worked with Staffing Specialists to develop a recruitment strategy that will attract a highly qualified diverse applicant pool that meets the needs of the organization. Assisted in preparing job opportunity announcements, determining applicants' eligibility and qualifications, ranking candidates and referring highly qualified candidates for selection.

• Developed and maintained policies and procedures for conducting analysis and managing learning standards.

• Oversaw the implementation of a new ADP platform to incorporate a self-service option, empowering employees the ability to self-enroll in benefits, 401(K) and paid time off (PTO) request. Lowering the processing cost by 75% by implementing electronic processes.

• Created internal Standard Operation Procedures (SOP) Manual, properly outlining the process by which the organizations 401(K) was to be administered which reduced file feed rejection from 50% to 5%

• Coordinated, planned and scheduled Quarterly review of Corporate Workers Compensation Claims, to include, short term disability (STD), incapacitation pay, and vehicle collision reimbursement

• Interviewed selected candidates, both internal and external for designated positions based on skills, qualifications, mission requirements as well as EEO and diversity objectives

• Reviewed employee evaluations to determine merit increase and promotion potential

• Mentored 11 Center Managers pertaining to Employee relations, to include growth and development counseling of Assistant Managers and Manager Trainees Page 3

• Reduced workers compensation costs by 90% using aggressive workers compensation program management, trained managers and associates on procedures to follow regarding prevention in case of injury

• Administrator of 401(k), streamlined a successful changeover from Mass Mutual to Vanguard for an excess of 2,000 employees with the continued responsibility of enrollment, and distribution of contributions

• Assisted with the preparation of the electronic filing regarding ACA by utilizing ADP to customize and run reports for quantitative data

• Enroll employees in COBRA benefits upon termination of employment to ensure eligibility regarding continued benefits

• Administered FMLA usage policy to include tracking of usage, information distribution, Notice of Eligibility and Rights

• Enrolled an excess of 2,000 employees in benefits during open Enrollment, to include Short Term Disability (STD) and Flex Spending Plan (FSA)

• Processed Employee Terminations, Pay and Leave adjustments, Employment and Wage Verification, as well as Benefit

• Served as company representative at Broker and Carrier transition meetings to promote company objectives, outlining benefit plan coverage for the upcoming plan year.

• Security Master and system manager for Blue Cross Blue Shield of TX site (BCBS), responsible for delegating responsibility of access to subordinate members of the benefits team.

• Responsible for directing and evaluating usage and operational functionality within the BCBS network.

• Responds to and resolves inquires involving implementation of products and services within the organization as the liaison between employees and vendors.

• Planned and carried out personnel management training and development of employees; evaluates employees work performance; recommends selections, promotions, status changes, awards, disciplinary actions and separation.

• Established performance standards, by setting key performance indicators (KPI) and quarterly goals as it pertained to quarterly bonus calculations.

• Implemented a compensation structure outlining pay bands for an excess of 30 positions to include projected future established positions.

• Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and unemployment claims.

• Represented organization at personnel-related hearings and investigations directly related to unemployment and worker compensation claims.

• Developed and implemented new process for employee evaluation which resulted in marked performance improvements.

• Worked directly with Blue Cross Blue Shield of TX, MetLife and Zurich to achieve a smooth transition onto a new carrier platform.

• Determined benefits coverage for carrier change and plan renewal, reducing employee out of pocket contribution by 5%.

• Initiated, implemented and managed open enrollment for an excess of 2,000 employees with the successful enrollment of 80% geographically dispersed in over 40 operational centers in 20+ states.

• Administered and managed the 401K program, to include the establishment of the 401K Plan Fiduciary Management Investment Committee.

• Coordinate and provides analytical data pertaining to annual Worker Compensation Audits, evaluating trends and determining compliance with federal and state guidelines.

• Process new hire information into the HRIS (ADP) system, to include preparation for payroll processing, payroll preview reports and calculation of retroactive pay. Page 4

• Planed, scheduled, and coordinated work operations; determined training priorities, and developed training materials pertaining to annual training requirements, while maintaining employee education and training records.

• Interviewed candidates for positions within the organization, made final decision for appointment, promotion or termination.

• Conducts periodic review of job descriptions of subordinate personnel ensuring mission completeness and clarity.

• Spearheaded the successful migration and implementation of an ADP System platform change, resulting in a seamless transition for employee utilization.

• Led comprehensive Self-Service training for 40 staff members, initiating a paperless means of requesting employee increases and PTO processing.

• Designed, developed and maintained web-based applications written in ADP to include home page design, link accessibility and association.

• Managed data outcomes and provided data analysis for costumer utilization within the BCBS and MetLife network.

• Trained, coached and mentored staff to ensure smooth adoption of new Employee and Manager Self-Service tool with the ADP system.

Made recommendations and selected technical designs regarding new platforms. Implemented and collected data around system user changes and modifications,

• including the build out of approval pathways for Regional Managers and HR Business Partners.

• Oversaw the daily performance of ADP systems security features, determining access levels based on responsibility.

• Entered commands and observed system functionality to verify correct operations and detect errors on a weekly basis, reconciling against baseline.

• Maintained records of daily data communication transactions, problems and remedial actions taken.

• Trained users in the proper use of ADP system functionalities. Followed internal procedures for change management, incident management and escalation. Escalate unresolved issues to ADP client services representative for resolution. Implemented new digital services into production to alleviate the paper process that was in use.

• Responsible for creative design for prominent Human Resource Information System (HRIS) and Benefit functionality.

• Processed unemployment claims and acted as the company representative at unemployment hearings.

JACKSON LEWIS LAW FIRM, Austin, TX 7/2015 -10/2015 Immigration Law Clerk

• Worked with attorneys to manage caseloads from intake throughout the collection of information and filing process.

• Provided legal research assistance and compiled data for preparation of employment-based, immigrant-related filings.

• Reviewed files on a regular basis, consulted with attorneys and prepared regular status reports for clients

• Maintained and updated both paper files and the electronic databases for external clients establishing and tracking multiple deadlines.

• Assisted with daily administrative tasks associated with individual employee case management. Page 5

STAFF MASTERS, Gastonia, NC 6/2014-6/2015

Human Resources Generalist

• Administered various human resource plans and procedures for all branch personnel; assists in the development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual

• Submitted requests for background checks, verifies eligibility for employment through the utilization of E-verify, in conjunction with I-9 processing

• Participated in developing department goals, objectives and systems, to establish a smooth and seamless information flow.

• Administered the compensation program; monitored the performance evaluation program and revised as necessary.

• Reviewed incoming correspondence to determine its significance and appropriate distribution

• Set up and manage filing systems (paper and/or electronic) to retrieve information and correspondence easily

• Prepared and reviewed outgoing correspondence for grammatical correctness

• Manage a Drug Free Workplace Program (DFWP) to promote prevention, identification, rehabilitation, and treatment services available. Advise managers and employees on drug and alcohol testing processes and procedures (e.g., random selection, follow-up, post-accident, voluntary, reasonable suspicion, pre-employment).

• Conducted research and compile data to respond to requests for information.

• Prepared and format documents, data, and reports using word processing, spreadsheet, and/or presentation software.

• Responded to callers' inquiries or direct them to the appropriate person.

• Screened visitors and callers to determine whether they should be given access to specific individuals.

• Made travel arrangements for managers and official visitors.

• Performed benefits administration to include claims resolution, change reporting, approving invoices for payment, processing payroll and communicating benefits to employees.

• Conducted recruitment effort for all exempt and nonexempt personnel, students and temporary employees; conducts new employee orientations; monitors career-pathing program and writes and places advertisements

• Handled employee relations counseling, outplacement counseling and exit interviewing.

• Participated in administrative staff meetings and attends other meetings and seminars. Maintains branch organization charts and the employee directory

• Assisted in evaluation of reports, decisions and results of department in relation to established goals.

• Recommended new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed

• Maintained compliance with federal and state regulations concerning employment processes

• Performed other related duties as required and assigned Page 6

DEPARTMENT OF DEFENSE EDUCATION ACTIVITY, Fort Jackson, SC 3/2013-6/2014 Substitute Teacher (K-6) - Pierce Terrace Elementary

• Supervised students, Teacher Aides, and parent volunteers

• Planned, organized, and presented information and instruction

• Managed classroom coverage of K-6 grade classes; assume all responsibilities of regular classroom teacher

• Preformed administrative duties such as recording attendance and organizing student portfolios

• Created and integrated fun lesson plans on short notice due to illness; successfully picked up where teacher left off, executing a smooth transition

• Administered beginning/end of the year testing

MONCRIEF ARMY COMMUNITY HOSPITAL Fort Jackson, SC 10/2010-3/2013 Training NCO, Operations Division Deployment and Readiness

• Conducted in-depth program analysis of substantial scale and impact concerning all aspects of the assigned Military Healthcare System (MHS) to ensure compliance with established practices.

• Developed, accumulated and analyzed a variety of statistical data, such as No-Show Reports, Unfilled Appointment reports and Access-to Care reports, reflecting effectiveness and efficiency of clinic utilization.

• Utilized the Armed Forces Health Longitudinal Technology Application (AHLTA) and Composite Health Care System (CHCS) to analyze data related to the implementation and development of improved patient care programs.

• Compiled, reviewed, and analyzed healthcare data from Care Point, and other sources for monthly written reports to develop recommendations for clinic leadership.

• Identified, analyzed, and documented issues, patterns, and trends affecting the staffing, scheduling, clinic organization, clinic operations, appointment utilization patterns, template management, and coding.

• Solved complex and unusual issues by conducting research and analysis as required to create a corrective action plan using reports, justifications, charts, graphs, statistical and narrative data to justify findings and recommendations

• Developed and prepared reporting formats, i.e., pie charts, bar charts, and similar items from data for presentation.

• Set and evaluated performance standards for administrative staff.

• Responded to inquiries concerning policy and operational procedures from beneficiaries, providers, representatives of public and private organizations, congressional staff, and representatives of other government organizations and offices.

• Prepared travel requests in the Defense Travel System (DTS).

• Advised on the development and implementation of programs and projects that concentrate on business practices that result in improving data reliability, validity, and timeliness from all levels of the organization

• Directed action plans for daily operations and established work priorities that ensure quality customer service while meeting productivity goals.

• Supervised all daily administrative functions and provide direct monitoring of employees’ performance.

• Initiated, developed, coordinated and processed inter-service/intra-service and non-federal Memorandums of Understanding (MOUs).

• Utilized communication skills to establish relationships and conduct training with internal and external stakeholders.

• Automated Time Attendance and Production System (ATAAPS) certifier. Page 7

• Analyzed current strength levels against future authorizations, losses, and gains to assist management in making more informed manpower decisions.

• Managed department manpower resources. Recommended and submitted changes to increase/decrease manpower authorizations.

• Drafted a variety of reports, letters, memorandum, position descriptions, position evaluation statements, and other correspondence on a full range of sensitive management issues.

• Reviewed all civilian evaluations for corrections and completeness before submitting in DPMAP.

• Recommended awards, recruitment options and processes.

• Maintained/monitored organizational budget expenditures. Planned budget obligations yearly. Advised supervisors on allocations that may require re-budgeting to change in programs and staffing.

• Established and maintained the Master Resiliency program coordinating/scheduling mandatory training for the organization.

• Provided substantive management support in the areas of program cost analysis, annual and multi-year fiscal planning, and development of annual health promotion programs. WOMACK ARMY MEDICAL CENTER Fort Bragg, NC 4/2008-10/2010 NCOIC, Diagnostic/Interventional Radiology

• Managed the day-to-day operations of a Diagnostic and Interventional Radiology, including schedules, in-processing, working in SharePoint, creating and managing large databases and tracking problems/concerns.

• Coordinated and consulted with department supervisors on program administrative and clinical matters.

• Managed the preparation of the annual budget to determine whether requests for funds and expenditures are proper, justified, and timely.

• Monitored the Military Healthcare System (MHS) for trends, analysis, and comparisons. Identified problems with health care processes and recommended alternatives to improve processes.

• Gathered and interpreted data; made recommendations to management on findings that may affect productivity, access and quality of service.

• Assembles data into usable information and prepares executive-level views of data to assist with high level decision making.

• Maintained communication between governing boards, medical staff, and department head by attending board meetings and coordinating interdepartmental functioning.

• Maintained an annual budget of more than $1 million and equipment valued in excess of $1.5 million.

• Collected, managed, and analyzed data to develop concise, usable reports using software to include Microsoft Word, Excel, and PowerPoint

• Determined and planned work to be accomplished by employees to include establishing performance standards and evaluated employee's performance

• Scheduled and coordinated patient appointments utilizing the Composite Health Care System

(CHCS).

• Directed action plans for daily operations and established work priorities that ensured quality customer service while meeting productivity goals.

• Assists the chief in reviewing and evaluating operations within the division and recommends changes to internal procedures and policies.

• Advised the Clinic Chief and Clinic Manager on administrative procedures and policies impacting administrative issues within the department.

• Ensured personnel were assigned to the appropriate organization codes in DMHRSi. Page 8

• Assisted management with all Human Resource matters to include but not limited to human resource policies, rules, and regulations (e.g., discipline, grievances, appeals, fair employment practices); provided solutions or alternatives to accommodate any changes in policy.

• Performed quality control audits and peer reviews to ensure accuracy, completeness, and proper usage of clinical systems and data.

• Compiled statistical data from automated medical reports, databases, and other automated systems

• Updated and maintained employee competency files in accordance with Joint Commission (JC) requirements.

• Provided monthly reports to ensure medical staff is informed of productivity standards, procedural problems, and changes to policies or practice guidelines pertaining to business operations standards.

• Reported accidents to OSHA via safety management software (ESAMS).

• Payroll SME (Super User) for all matters in the Automated Time and Production System

(ATAPPS).

629TH MEDICAL COMPANY Korea 4/2007-4/2008

NCOIC, Human Resources and Training

• Utilized the Electronic Military Personnel (eMILPO), and Digital Training Management System

(DTMS) to track and update both officer and enlisted personnel files regarding promotions, and training

• Maintained personnel records for compliance with established regulations to include filing and purging

• Recommended modifications to administrative procedures to resolve problems

• Conducted staff administrative visits to ensure effective mission accomplishment and both Battalion and Company levels

• Managed the Position Control Roster to ensure billets were not double slotted.

• Ensured employment practices complied with EEOC regulations

• Reviewed pay actions and processed pay inquires utilizing Department of the Army form (DoA) 2142

• Received recognition as The Non-Commissioned Officer Most Committed to Excellence, for presenting the most Equal Opportunity/Equal Employment Opportunity classes

• Processed various military personnel actions, such as evaluations, promotions and separations using the Department of the Army automated personnel system

• Established office procedures for handling clerical processes

• Organized and presented in and out-processing briefs, to include distribution, collection and filing of Brigade level in and out-processing packets.

• Recommended and processed annual and semiannual monetary and time off awards for 10 civilian employees

• Maintained training records for Military and civilian personnel at a Brigade level to include but not limited to, Operation Security (OPSEC), Information Assurance (IA), Information Technology

(IT), and Anti-Terrorism (AT) Training

Education

Criminal Justice

Austin Community College Present

Master of Science in Health Science

TRIDENT UNIVERSITY 2009

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Bachelor of Science in Health Science

TRIDENT UNIVERSITY 2008

Certification

Applied Project Management Present

Early Childhood Education 2020

State of Texas Notary

Awards

Sergeant Audie Murphypeovides technical and administrative supervision over Human Resources Assistants (Military), Human Resources requests. Meets with key customer and coordinating officials to assess

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