Freels - *

Mark Freels

Wayne, PA *****

610-***-**** / adm9v8@r.postjobfree.com

OBJECTIVE: Telecommunications Manager

EXPERIENCE SUMMARY

• 15+ years, Technician, Engineer (Telecommunication networks and switches)

• 15+ years, Operations Management (Wireless Telecommunications and Fiber Network Operations)

• 15+ years, Senior Project / Program Management

• 10 years, Liaison to Government Representatives (Telecommunications & Utilities Industry) EXPERIENCE PORTFOLIO

11/18 – present, Project Manager

Department Of Education, Manhattan (Brooklyn, Queens, Bronx and Statin Island) New York City, NY

• Manage three projects, with values of between $1-2M per school, for 1,700 public schools (greater New York City geographic area), including five NYC boroughs (Manhattan, Brooklyn, Queens, Bronx, and Statin Island)

• Performed surveys, integrations, QA, evaluations, documentation, inspection, engineering, troubleshooting, vendor management, school management for upgrades utilizing federal grant money $1-2M per school, IT, BOMs, and audits, cutovers (test and turn up of sites on whole school); 2 to 3 times weekly with site cutovers up and running one night; managed crews of 8-18 electrical, camera, wireless, and IT infrastructures for the following projects:

o Apple Caching Server Project, including facilitating scheduling, access, upgrade, configuration, and review of entirety of schools Cisco switches, including adding power and ensuring (server) rack space in all the Main Distribution Frames (MDF) and Independent Distribution Frames (IDFs) o Verizon to Lightower Project, including adding 500+ fiber spans; review sites and blueprints virtually; inspect onsite; install per Department of Education (DOE) specs; modify fiber tech equipment; liaise with vendors and utility contractors

o Classroom Connect Project – managed / facilitated surveys, integrations ‘unique-to-site’ locations within allotted space; quality assure, document, inspect of customer premise equipment engineered/conformed to location allotted to facilitate upgrade (based on size of school and security power); perform troubleshooting, 3rd-party vendor oversight and management including utility, cable, electric, and wireless engineering vendors; supervise logistical shipping of equipment; provide security custodian specs to principals for after- school programs and charter schools; facilitate and liaised with school management for information technology Bill Of Materials (BOM) with values between $1-2M per school(federal funding; certified to review), audited contract / corrections (mods) on equipment, deliverables, and specs), cutovers (test; turnup; integrate upgraded equipment; installed (day); complete testing (night); resolve errors; provide seamless delivery of service to users) from 1,500 students (elementary/middle schools) up to 10,000 students (high school)

08/16 – 10/18, Consultant Engineer

ConnectUsCorp, Government, Public Sector & Education, Springfield, PA

• Conducted business development, auditing (review contracts and audit equipment), analysis, and sold set up, installed wireless routers, switches, phones, and tablets; deployed Internet of Things (IOT), wireless systems, and smart city equipment for police departments, fire departments (firehouse), and schools; advised, as Subject Matter Expert (SME) on best options for wireless systems and smart city equipment to needs and budget(s) 02/16 – 07/16, Government Relations Permitting Manager (Business Development)

(private company / provided in interview), Philadelphia, PA (VA, DC, MD, MA, NJ, DE, RI, NY, NH territories)

• Managed solicitation of, business development, and re-development for installation, operation, and maintenance of facilities / networks between employer / municipalities (jurisdictions) and companies, including: Lowell MA, Reston VA; ITB Utility LLC, Interstate Transport & Broadband; Network Exchange of Delaware; Network New Jersey Authority; Transmission Network New York; Rhode Island Utility Relay Network; Massachusetts Communications Network LLC; Technology Maryland Network LLC; and Pennsylvania Broadband Network LLC; worked with / liaised with permit agencies and third parties

• Liaised, as SME, to communities in developing / planning of utilities; scheduled visits to representatives to geographic municipalities in ‘stop, meet, greet; explain / demonstrate / present wired /wireless utility schedules

(use) within municipalities boundaries; used knowledge of industry, reduced employer’s need to hire multiple permitting managers, resulting in savings of overhead costs of additional hires or sub-contractor subject matter Freels - 2

experts (SMEs); coordinate project managers for site requirements

• Reviewed, analyzed, and identified jurisdictions’ website for code and regulations to submit; develop and integrate a relationship with points of contact within each jurisdiction (internal/external); identify and circumvent obstacles to resolve permitting process

• Accelerated/obtained 1,000’s of permit approvals to build / work in Public Right of Way as a utility (attachment to existing pole and utility, new pole, or small cell to back-haul data), resulting in ensuring progress of ‘Internet of Things’ in future government and private utility projects; secure 100’s of sites weekly to get easier acquisitions prior to losing funding to rural areas with no jurisdictional issues

• Reported methods and procedures on process to internal higher-level management with fast track to site build requirements, including underground/aerial strand facilities/pole mapping; order mapping of projected plan into jurisdictional maps for representatives’ review with required scope for deployment type or redefine to specs

• Reviewed Competitive Local Exchange Carrier (CLEC) & Public Utilities Company (PUC) certification utility rights to operate in the public right of way, including process, dates, traffic plans, utility permits, electric permits, and site specific clearances

• Attended/presented to board meetings special zoning, public response, and address issues, concerns, and complaints, as well as potential court appearances in each jurisdiction; address questions from court(s), appeal board(s), zoning offices, traffic, concerned residents / abutters and potential obstruction issue concerns to make it a ‘win-win’ for both parties

• Researched, analyzed, and identified potential inefficiencies, site plans, cut sheets, blue prints, and latitude / longitude GPS designations pole or tower (land) owners; liaison for process streamlining and quantity of sites in jurisdictions, including for existing agreements; develop and report sequential steps, guidelines, and scope of work relative to each jurisdiction to (internal) company executives and managers

• Managed travel and scheduling within budget, for greatest coverage and return on investment (ROI) 03/15 – 08/15, Contractor

Fiber Tech, Pennsauken, NJ

• Developed new areas of fiber network, engineering new site routes, strand mapping, pole to pole in local / remote areas of PA, NJ, DE, and MD, resulting in local launch of fiber-tech technology to remote areas and cities to existing network resulting in increase of company revenue

• Managed funded contracts, including fiber tech urgent or security related jobs for strict deadline installations

• Conducted ~10 (5-150 sites weekly) surveys; review fiber routes, cost analysis, liaise with pole owners (ACE to Bell/utility co-located site providers; aerial/underground); deploy secure fiber optic network / redundancy

• Conducted as-built, inspections ensuring local, state, and federal compliance; manage, ensure QA, installation, and maintenance of electrical and fiber optic network lines, averaging >100s of poles or install projects monthly; document work is completed

• Managed/supervised crews of 5-15 people including: equipment vendors, technicians, contractors installing poles or electric, power or water, gas, utility employees; interact with township officials for permits / zoning

• Oversaw annual budget of ~$500K; responsible for contracting multiple vendors or equipment and crews to perform work at best cost/quality; responsible for analyzing and identifying ‘re-routes,’ underground, or existing conduits to run fiber optic cable; responsible for determining engineering elevations for fiber to optimize use of shorter length or better signal; QA poles set to specifications and not being over-charged or short-changed by co-location; coordinate with existing conduit (vs. digging new route; underground vs. aerial); resulting in savings of >$100K in three months

• Directed crews, vendors, processes, added liaison meetings to townships and zoning to obtain faster right of way permissions; rewarded crews with breakfast meetings to encourage and sustain urgency and completion deadlines via higher morale and team-building

08/14 – 02/15, Fiber Utility Construction Supervisor & Project Manager Dycom Industries, Akron & Cleveland, OH

• Managed Small Cell Network secure fiber and wireless networks and equipment for ~100 site footprint (city & rural areas) for contracts, initial deployment, and integration; coordinated associated equipment integration, scheduling, installations, and managed placement of telecommunication cells to schools, colleges, libraries and other densely populated areas.

• Reviewed / analyzed SME telecommunications metrics and job scope, review and re-engineer pole and fiber installation of equipment, cell towers and main telephone switching offices; responsible for initial ‘ground zero’ to completion of licenses, permits, and zoning of outside plant construction (aerial or ground), resulting in placement and installation of large and small cell wireless network and fiber redundant rings (aerial & underground) to cell sites and switches of service provider

• Managed procurement, delivery, scheduling, and budget for vendors equipment for underground, aerial fiber, and surveys for large telecom providers in the PA, DE and OH area; coordinated crews of 2-3 technicians, 5-15 total in teams (technicians, engineers, and construction managers); schedule repair and/or installations that are site dependent with deadlines; ensure placement of GPS equipment to avoid interference obstacles (power Freels - 3

lines, buildings, land masses), resulting in: 5-10 sites, laying ~5-10k feet of fiber (weekly) or 1-2 miles

• Managed inventory of equipment (valued at ~$5M), including: hardware, fiber, strand for businesses, poles, small cells and cell sites and main telephone switching offices

• Managed Requests for Bids (RFB) competitive pricing estimates and site surveys and selection of crews performing work, including: hardware equipment used in project small cells, procurement of pole / strands, applying for permits / zoning for electrical, traffic, flaggers, safety concerns, insurance riders

• Reviewed project deliverables for accuracy and apprises management of issues effecting project status and offers solution to solve the issues; reported trouble-tickets and escalated resolutions to supervising management and technical repair crew(s); meet weekly with engineers and operations manager ensuring transition of small cell turn-ups, fiber, strand, and pole placements

• Coordinated with utility Ohio Utility Protection Services (OUPS), engineering, township reps (committees and political representatives) per issuance of permits, revisions, and wording of township policies, as well as legal representatives for public right of way and township codes

• Directed installation of 100+ cell sites; Rollout Akron – Columbus Ohio Wireless Small Cell network & Aerial and underground fiber network

• Translated project requirements into project objectives and tasks, managing task assignment to project resources, reporting, and managing project scope (lifecycle)

• Investigated project vendor and contractor invoices (weekly); uncovered pattern of inconsistencies of missing equipment or shipping, resulting in $1K-$100K in savings in labor, parts, and warranties (>$2K)

• Enforced quality controls specific to site local, state and federal laws including environmental, health and safety regulations; participate in township meetings and facilitate resolutions to concerns and issues

• Liaison to legal department for contract agreements and language; develop business presentations for deviations to standard business or legal terminology

• Supervised ‘Notices, Consent, and Amendments’ (contract mods) for projects; supervise applications to NTP on co-location sites for wireless carriers, utility vendors, tower companies, and management companies

• Coordinated ‘site walks,’ A&E site design and other field visits with RF technical engineers, zoning representatives, construction project managers, and A&E department representatives

• Closed leasing and amendment packages (contract mods)

• Research, audit, and document planning, zoning codes, regulations related to specific contract sites OTHER PROFESSIONAL EXPERIENCE

Engineer, Sales Product Manager (7 years), C&J LED Lighting and Signage, Wayne, PA Residential & Commercial Real Estate Associate Broker (16 years), United Real Estate, Devon/Wayne, PA Main Office Switch Manager, Philadelphia Region (8 years), Verizon Wireless, Plymouth Meeting, PA Engineer (2 years), Verizon Wireless, Plymouth Meeting, PA Office Cell Manager (8 years), Verizon Wireless, Plymouth Meeting, PA FORMAL EDUCATION / CAREER TRAINING / CERTIFICATIONS

• Associate Degree, Electronic Engineering (Minor in Circuit Design), RETS Electronic School, Broomall, PA

• 09/14, 1st Aid & CPR, Carlos Laureiro, Harleysville, PA

• 2012, 50 National Safety Council DIS, J. W. Rufolo, Occupational Safety & Health (OSHA), Verizon, Plymouth, PA

• 2010, Green Designation (Certifications), Pennsylvania Realtors Institute

• 09/08, Emergency Response, J. W. Rufolo, Edison NJ

• 09/08, DOT Awareness, J. W. Rufolo, Verizon, Plymouth Meeting PA

• 09/08, Environmental Awareness, J. W. Rufolo, Edison NJ

• 09/08, Electrical Safety, J. W. Rufolo, Verizon, Plymouth Meeting PA

• 09/08, Hazardous Materials, J. W. Rufolo, Verizon, Onsite Allentown PA

• 08/08, The Phoenix Seminar, Brian Tracey International

• 11/08, Rotary Leadership Institute Of North America, King Of Prussia, PA

• 09/08, DOT Awareness, J. W. Rufolo, Occupational Safety & Health, Verizon, Plymouth Meeting PA

• 09/08, Hazardous Waste Awareness, J. W. Rufolo, Occupational Safety & Health, Verizon, Plymouth Meeting PA

• 10/01, Titian 532L Fundamentals, Tellabs Technical Training & Education, Tellabs, Altamonte Springs FL

• 2000, OSHA 29 CFR 1910.1200 Hazard Communications, J. W. Rufolo, Plymouth Meeting, PA

• 12/00, Lucent Technologies / Flexent OMP FX Operations & Maintenance, Administration, Altamonte Springs FL

• 11/00, VC1212 Solaris(tm) 2.x Systems & Administration, Lucent Technologies, Columbus OH

• 09/00, Asbestos Awareness, Verizon, Plymouth Meeting PA

• 07/00, MS Office Suite (Outlook, Excel, Word, PowerPoint) New Horizons, Mac Center, King Of Prussia, PA

• 06/00, CL5000(tm) WIRELESS NETWORKS Product Tutorial, Lucent Technologies, Dublin OH

• 04/00, Customer Training Power Systems PWR1000-A, PWR1000-B, DC Power, Altamonte Springs FL

• 03/00, CL1000A Autoplex Wireless Network System, Lucent Tech, Bell Labs, Altamonte Springs, FL

• 06/00, CL 5100 FLEXENT Application Processor Cluster Operations, Administration and Maintenance, Lucent Tech, Bell Labs, Altamonte Springs, FL

Freels - 4

• 09/08, Hazard Communications, JW Ruffala's OSHA, Verizon, Plymouth Meeting PA

• Hazard Communications, JW Ruffala's OSHA, 029,1910-1200, Verizon, Plymouth Meeting PA

• CL1001AC Autoplex System 1000 Capacity Planning Monitor & Engineering, Lucent Technologies, Columbus OH

• Unix LCU103H SHELL Command Languages for Users, Lucent Technologies, Columbus OH

• NT3511 BNS 2000 VCS / Datakit II VCS Operations Admin & Maintenance, Lucent Technologies, Columbus OH

• Defensive Driving Course, National Safety Council, DIS Safety Training #3595364, #2022305

• UC 1070 Fundamentals, UNIX System for Users, Lucent Technologies, Columbus, OH

• CL 3703 CDMA Code Division Multiple Access Translations, Lucent Tech, Bell Labs, Dublin, OH

• Intro to Cellular Digital Packet Data CDPD CL3614X, AT&T, Dublin, OH

• Octel Sierra Installations & Maintenance, Octel - Bell Labs, Columbus, OH

• Mega STP Operations & Maintenance, DSC Communications Corporation, Plano, TX

• CL8002 Autoplex System 1000 ECP Complex Maintenance, AT&T, Columbus, OH

• CL4503 Autoplex System Series II Cell Sites, AT&T, Columbus, OH

• CL4501 Autoplex System Cell Site Maintenance, AT&T, Columbus, OH

• Wireless Telecommunications, Alcatel Lucent, Dublin, OH (90 credit hours)

• Defensive Driving Certification #175163, DIS Safety Training Consultants

• Wire/ Wireless Telecommunications, Lucent Technologies Schools, AT&T Schools, Bell Labs Schools

• FCC Federal Communications Commission, Licensed

HARDWARE / SOFTWARE / TECHNICAL / COMPUTER

• 5ESS

• ABR

• AC/DC Power Plant

• Access Points

• Access Tester

• Adobe Essentials

• Aerial/underground-Fiber

• Alarming

• ALHS

• Analog

• Antennae

• AP

• ATM

• Automatic trunk testing

• Backups / Batteries

• Bit Compression

Multiplexors (BCM)

• Blueprint Reading

• CDMA

• Cellular Test Set

• Channel Access Tester

• Cisco

• Co-ax cabling

• Communications

Analyzers

• DACS / PBX

• Data Communications

• Deployments (New Tech)

• Digital

• DS0 / DS1 / DS3

• Duo

• E-Rate

• Echo Cancelers

• ECP

• Electronic Facilities

• Emergency Generators

• FAA / FCC testing

• Feature programming

• Fiber OC-48 oc-96

• Frequency Alignment

• GRI

• ICAP – Security

• ICOS – Internal Court

Order Surveillance

• IDF / MDF/ Demarc

• IFR / Oscilloscope tests

• IP connectivity

• IVR Access Permissions

• LAN / WAN

• Lucent

• Microwave

• MS Office 365

• OMP

• Phone trials

• Power Management

• PSTN Carriers

• Remedy Change

Management System

• Retunes / Rehomes

• Routers-switches

• Site Designs

• Small Cell

• Smart-Jacks

• SMS

• Spectrum analyzer

• Strand mapping

• Share point

• STP

• Switches

• Site Surveys / Cutovers

• System Upgrades

• T-carrier Analyzer

• Telecommunications

(Telco)

• T-bird/ T-com

• Teams

• Titian alarming &

decoding

• Towers / cell sites

• Troubleshooting

• Trunking

• Voicemail systems

• Unix

• WiFi

• Zoom

RECOGNITION / AWARDS/ VOLUNTEER / COMMUNITY / TRADE ORGANIZATIONS

• 2007 & 2009, Sales Performance, Real Estate Award, Realtors Association of PA

• 2004, Honor Society Award – performance, productivity and dedication, Realtors Association of PA

• 2005 - 2013, President (Past), Vice President, and Board Member, Paoli Malvern Berwyn Rotary Club

• 2003 – 2015, Pathway to Professionalism; upholding integrity, professionalism code of ethics for real estate & interests of the public, Suburban West Realtors Association

• 2001, Award, September 11 Disaster Relief Efforts, Verizon Wireless

• 1999 - 2001, Member, East Whiteland Environmental Council, East Whiteland, PA KEY & TRANSFERABLE SKILL WORDS: ABR, AC/DC, ACE, Administration, Aerial/underground, ALHS, Analog, analysis, antennae / antennas, AP, Asbestos, AT&T, audit, Autoplex, Backups, Batteries, bidders, Bit Compression Multiplexors (BCM), blueprints, budget, builders, business, Buyer, cabling, CDMA, Cell / Cellular, CFR, Channel, Circuit, Cisco, Cluster, Co-ax, coaching, Code, Commercial, Communications, compliance, conduits, configuring, connectivity, construction, Contract Negotiations, contracting, copper, DACS, Datakit, decoding, deeds, deliverables, Digital, DIS, DOT, Echo, ECP, electrical, energy, Engineer, engineering, Environmental, equipment, ETL, FCC, Fiber Optic, fiber-tech, FX, gas, GPS, Green, Hazardous Materials, implementation, inspections, installation, insurance, integration, LAN/WAN, Leadership, LED, Liaison, Maintenance, Manager, mapping, matrix, MCE, mentoring, metrics, microwave, MTSO, Multiplexors, Network, NRDS, NTP, Occupational Safety & Health Administration (OSHA), OMP, Operations, optic, Oscilloscopes, OUPS, outages/disaster, permits, personnel, pole, Power, procurement, Program Management, programming, Project Management, Property, Provisioning, Quality Assurance (QA), radon, re-engineer, re-routes, re-tunes, Real Estate, recovery, redundancy, regulations, research, Residential, RETS, revenue, revisions, Radio Frequency (RF), RFB, rings, rollouts, Rotary, Routers-switches, scheduling, Schools, scope, security, Smart- Jacks, Solaris, specifications, Spectrum,, strand, Subject Matter Expert (SME), Supervisor, Surveillance, surveys, switch-lead, Systems, T-bird/T-com, T-carrier, Telecommunications, telephone, testing, tracking, training, troubleshooting, trunk/trunking, Unix, utilities, VCS, Vendors, wetlands, wireless, zoning

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