Profile

Hard-working graduate from the University of Texas at San Antonio with 5+ years of work

experience in management and marketing. Aiming to leverage a proven knowledge of customer satisfaction, team management, and complaint resolution skills to successfully fill the role in your company. Frequently described as focused and a bit of a perfectionist, I can be relied upon to help your company achieve and maintain its goals. Experience

SOCIAL MEDIA MANAGER, MINNOW APRIL 2020 - PRESENT

As a Social Media Manager for Minnow, I was responsible for managing the team and run- ning all of the social platforms (Instagram, Twitter, Facebook). This included content calen- dar awareness, a willingness to keep up with trends and target content, and a desire to grow our channels as much as possible. I lead the social platform strategy and worked closely with internal and external analytics teams to learn and adjust plans based on ac- tionable conclusions. With a small content creation team, I grew one Instagram account

(@MinnowOfficial) from 0 to over 550k followers, including celebrities like Michael B. Jor- dan and Jonah Hill, and a backup Instagram account (@MinnowInsights) from 0 to 60k in a little over 12 months.

MARKETING COORDINATOR, MINNOW JANUARY 2020 - MARCH 2020 As a Marketing Coordinator for Minnow, I was tasked with creating multiple forms of text, image and video content everyday for Minnow’s online presence and in- application curation. Became an expert in image-based editing software including Adobe Creative Suite (InDesign and Photoshop) and Canva. RETAIL COORDINATOR, HEB NOVEMBER 2018 - MARCH 2020 As a retail worker at HEB, I helped maintain customer satisfaction in a fast paced, demand- ing working environment maintaining cleanliness and ensuring employees on shift work efficiently together.

Education

University of San Antonio Bachelor of Arts, English 2021 Skills

Fluent in English and Spanish, proficient in Sprout Social, Canva, Adobe Creative Suite Daniel Paramo

210-***-**** adm9v5@r.postjobfree.com 15800 Chase Hill Blvd. Apt. 2604 San Antonio, Texas 78256