NIGEL ANTHONY SAVIO CABRAL

MOBILE : +971*********

E-MAIL : adm9sh@r.postjobfree.com

OBJECTIVE

To sincerely work in a competitive work environment that will help foster and hone my skills

to serve the hotel industry to the best of my ability.

EDUCATIONAL QUALIFICATIONS

2012 - 2015 : Degree in Hospitality Management from Rizvi College of Hotel

Management and Catering Operations, Bandra West, Mumbai.

2011 – 2012 : Higher Secondary Certificate from St. Rock’s College of Commerce and Science,

Borivali West, Mumbai (Maharashtra State Board).

2009 – 2010 : Senior Secondary Certificate from St. Francis D’Assisi High School, Borivali West,

Mumbai (Pune Board).

INDUSTRIAL TRAINING

HOTEL: VIVANTA BY TAJ PRESIDENT.

90 CUFFE PARADE, MUMBAI.

DURATION: 5 MONTHS (10TH JUNE 2013 – 30TH OCTOBER 2013)

DEPARTMENT TRAINED AT: Food & Beverage, Food Production, House Keeping.

Front Office.

WORK EXPERIENCE

HOTEL: HYATT REGENCY

ANDHERI EAST, MUMBAI.

Designation: Server (1 year and 5 months)

DEPARTMENT WORKED: Events service, All day Dinning

EXPERIENCE:

Setting up the setup of ballrooms and meeting rooms with all amenities

Handling meeting rooms and Ballroom events

Looking into their needs and requests

Handling their complaints and acting towards it

Giving personalized service to the host and his guest

In Social wedding giving personized service to the bride and groom and their close family members

Getting excellent feedback from guest

Maintain the hotel standards by maintaining the cleanliness of the operating equipment store, the decoy area and the banquets back area

Linen requisition, Linen pickup linen drop, dry store and general store pick up

HOTEL: VICEROY PALM JUMERIAH / FIVE PALM JUMERIAH, DUBAI, UAE.

DURATION: SERVER (FEBRUARY 2017 – NOVEMBER 2018)

TEAM LEADER (DECEMBER 2018 – AUGUST 2020)

DEPARTMENT WORKING: All day Dinning (BLVD ON ONE)

EXPERIENCE:

Part of the preopening team of Viceroy/Five palm Jumeriah

Having various training across all departments

Serving the guest during breakfast, lunch and dinner

Responsible for the weekly roaster for 29 employees.

Prepared and delegated tasks based upon priority to team members.

Provided proper training and follow up to newly hired team members as well as the existing tenured team.

Monitored and enforced all standards, policies and procedures.

Responsible for schedules, payroll (oasys).

Direct over sight of 18- 20 Team Members including, Bartenders, Servers and hostess.

In charge of ordering all dry and essential supplies required in the outlet ( Adaco).

Investigated & rectified customer complaints regarding food, beverage, quality & service.

In Charge of daily training in the outlet for food and beverage.

Key member to make BLVD ON ONE the number 1 restaurant in Dubai on trip advisor till date.

Guest comments and feedback on trip advisor pages ( Five Palm & Blvd on one)

Complete opening and closing duties including setting up necessary supplies and tools, ensuring cleaning of all equipment and areas are carried out, locking doors,

HOTEL/OUTLET: WANE BY SOMIYA/ ADDRESS DUBAI MARINA

DURATION: SUPERVISOR (SEPTEMBER 2020 – APRIL 2020)

DEPARTMENT WORKING: POOL AND LOUNGES

EXPERIENCE:

Shift in charge during the day operation

All opening and closing duties

In charge of guest complains and issue and swiftly resolving it

Key member in opening of the brand new restaurant LE KONG at wane by somiya.

Handling the pool operation during the day and in the night lounges which shows football matches.

Help in the marketing of the outlets i.e (intsagram)

Taking care of private events at the pool ( Candy pants, birthday events and cooperate events)

SKILLS

Enthusiastic good to learn with good inter-personnel and organization skills. Equally effective, cooperative team player, hard-working, motivating and confident.

Well versed with computer hardware and software knowledge like typing, internet browsing, installing software and operating system etc.

HOBBIES

Watching and playing football and cricket, listening to music and collecting coins.

PERSONAL DETAILS

Date of birth: 10th JULY 1994

LANGUAGE KNOWN English and Hindi.

REFERENCE

1.Sukesh Hedge

General Manger at Wane By Somiya

+971*********/+971*********

2.Sumesh Thappally

Restaurant manager at Five JVC hotel

+971*********/+971*********

DECLARATION

I hereby declare that all information mentioned above is true, complete and best of my knowledge and belief.

DATED: 20/04/2020 (NIGEL CABRAL)

Contact this candidate