Jaileah Hart

*** * ****** ** #* Inglewood, CA ***01 310-***-**** adm9r7@r.postjobfree.com

ObjecFve & IntroducFon

Seasoned Business OperaFons and AdministraFve Support Professional with extraordinary strategic communicaFon and problem-solving abiliFes. Eager to lead communicaFon campaigns, streamline processes, and manage workflows at your organizaFon.

Educa3on

B.A. COMMUNICATION STUDIES LOYOLA MARYMOUNT UNIVERSITY 2019 Areas of ExperFse

Remarkable Customer Service

Inventory Control

AVenFon to Detail

Ethics & Integrity

EffecFve Communicator

Organized and Resourceful

Quality & Customer Focus

Workforce Management

Microso] Office ApplicaFons

Business Acumen

Leadership Courage

Compliance and Policy Enforcement

Data Analysis

Data Entry

Problem Solving & Conflict Management

InformaFon Management

Reliability, Dependability

Flexibility, Adaptability

Supervision & Oversight

Professional Experience

United Parcel Service (UPS) 2019

Dispatch Supervisor

Analyzed forecasts, equipment levels, and staffing needs to create daily dispatch plans to ensure service on all trailers.

Coordinated with others to ensure dispatch plans were executed efficiently.

Oversaw load planning and assignments, monitored load movements, and yard operaFons.

Created service reports and parFcipated in weekly district conference calls to inform district management on building operaFons.

URBAN OUTFITTERS 2016 – 2019

Inventory Specialist

Used historical data to create conFngency plans for high demand seasons and holidays.

Managed inventory control and logisFcs for a major department.

Trained and developed subordinates through on the job training, and coaching.

Provided supervision and oversight to the department.

Managed labor using data analysis and audits to project staffing demands and reducFons.

Served as a role model to subordinates and peers.

Responsible for providing supervision, oversight, and accountability for the day to day producFon operaFons.

Worked and communicated cross-funcFonally with vendors to coordinate orders, and

resolve errors and discrepancies.

Collaborated with management and analyzed sales figures that led to an excepFonal increase in sales and performance.

Acted as a liaison between management and associates. MALONE STUDENT FACILITIES, LOYOLA MARYMOUNT UNIVERSITY 2016 –2019 Event Coordinator

Collaborated with event planners to establish vision and guidelines for events and set up daily events accordingly.

Managed equipment rentals for daily events, including signing out equipment, preparing equipment rental contract, and explaining rental policies to renters.

Unlocked meeFng and event spaces for renters, accepted payments, and delivered rental space contracts.

Served as a person of contact to clients and guests during events.

Assisted with the teardown of events and programs and ensured that public areas of the venue were always clean, & well maintained.

STUDIO Z HAIR SALON 2012 – 2014

Administra7ve Specialist/Recep7onist

Served as the face of the salon, greeFng clients, patrons and, vendors managing appointments, and walk-ins.

Operated mulF-line phone system and responded to general inquiries, appointment requests, and rouFng calls accordingly.

Prepared internal documents, correspondences, and decimated important messages throughout the salon.

Performed audits and created reports for leadership.

Managed office calendar and ensured Fmely aVendance of appointments and commitments.

Coordinated filing and data migraFon projects.

Accepted and processed all payments for services and maintained accurate bookkeeping.

Ensured that the salon was always clean and well maintained.

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