CURRICULUM VITAE

BAHADHOOR SINGH (PREETH)

IT Management, Project Management, Software Test Management, Systems Audit, Risk and Compliance, Business Analysis, Business Architecture, Systems Analysis and Design Coaching and Mentoring.

Contact details

Cell Number: +276********

Home Telephone Number: +276********

E-mail Address: adm9qv@r.postjobfree.com

EXECUTIVE SUMMARY:

Academic Qualification and IT Relevant Certificates

Date

Course Name/Description

Organization

1973

Matriculation Certificate

Clairwood High School

1974

Certificate in Management Accounting

ML Sultan College

1988

Adabas Concepts and Facilities

Van Zyl & Pritchard

1991

Adabas/Natural2

Van Zyl & Pritchard

1992

Information Engineering (1)

Ernst & Young

1992

Information Engineering (2)

Ernst & Young

1992

Information Engineering (3)

Ernst & Young

1995

JAD Facilitation

James Martin

1995

Systems Engineer Server Builder

C&MT

1995

Systems Engineer Workshop

C&MT

1995

Object Manager for Visual Basic

C&MT

1995

Business Analysis and GUI Design

C&MT

1995

Bachman Analyst

Software Futures

1995

Bachman Database Administrator

Software Futures

1996

Certificate in Business Engineer

Discon

1999

Information Mapping

Information Mapping Inc.

2001

ISEB Practitioner (Software Testing)

British Computer Society

2006

Systems Analysis and Design

Radical

2008

Certificate in Management Studies

MANCOSA

2017

MBA (not yet completed)

MANCOSA

2013

Java SE7 Programming Fundamentals

Bytes

2013

2019

Agile Boot Camp Day 1/Day 2

Certified Process Professional Master

IQ Business

BP Group (Process Management Institute)

2019

MBA (not yet completed)

Mancosa

2020

Salesforce Training

Edureka

Industry Types and Exposure

Ten years experience in the Petro-Chemical Industry specializing in Process Optimization

Twenty eight years’ experience in Information Technology (Programmer, Systems/Business Analyst and Manager, Project and Test Manager, Strategic Analyst)

16 years in the Public Sector (Transport, Police, Justice, Finance and Education)

14 years in the Financial Sector (Banking), Retail, Media and Telecommunications

Key It Competencies

Business Analysis

Business Process Re-engineering

Enterprise Architecture

Data Analytics

Project Management

Software Audit and Testing

Coaching and Mentoring

Summarized Work History

Period

Organization

Position

Roles & Responsibilities

Projects

Period

Organization

Position

Roles & Responsibilities

Period

Organization

Position

Roles &

Responsibilities

Period

Organization

Position

Roles and

Responsibilities

Reason for leaving

Period

Organization

Position

Roles and

Responsibilities

Reason for leaving

Period

Organization

Position

Roles and

Responsibilities

Reason for

leaving

Period

Organization

Position/s Held

Roles and

Responsibilities

Reason for leaving

Period

Organization

Position/s Held

Roles and

Responsibilities

February 2021 to current

Blankett Tech

Senior Business Analyst

Business Analysis

Syafunda Online Learning System and Kelo Online Bookstore

1.Define current business and technical architecture

2.Document current processes

3.Document customer journey

4.BI and Data Analytics analysis

5.Analysis and recommendations for Applications, Systems and Cyber Security.

1.Syafunda Online Learning (website and smartphone)

2.Kelo Digital Bookstore (smartphone)

October 2018 to June 2019

Multichoice Africa via Network Contracting Solutions

Senior Business and Process Analyst

Business Analysis and Project Management

Projects for Multichoice

1.Restructure Access Fees, PVR & Extraview

a.Project Management

b.Technical Feasibility Analysis

2.Subscriber Cost Framework

a.Business Analysis: Reporting and Data Analysis

3.Holistic CVM Reporting

a.Business Analysis: Reporting and Data Analysis

4.IVR Blueprint

a.Business Analysis: Create framework for optimization of IVR Centers in all African countries.

5.Call Center Cost Model

a.Business Analysis: Reporting and Data Analysis

6.Ethiopia Payments System (Phase 1 & 2)

a.Project Management

b.Business Analysis: Optimize processing of subscriber payments.

7.Commercial SatIP and Digital Coaxial Solution

a.Project Management

b.Business Case: Cloud based digital solution to deliver cheaper DSTV to commercial customers across Africa.

8.Business Requirements Elicitation Pain Points

a.Business Analysis: Analysis of current process and pain points.

9.Requirements Elicitation Framework

a.Business Analysis: Create model for optimized requirements analysis.

March 2018 to August 2018

Adcorp Support Services

IT Innovation and Enablement Manager

1.Manage Project Budget

2.Define new IT Governance Process

3.Define new Change Management Process

4.Map current IT Landscape

5.Define IT Development Governance Process

6.Review and management of current IT projects

7.Optimize deployment and utilization of Office 365

8.Optimize current business processes

June 2017 to December 2017

TBS Consilium

Business Analyst (Consultant)

1.Provide business advisory services to clients of TBS.

2.Create Operational Plans

3.Produce financial projections

Short term contract

January 2017 to May 2017

Standard Chartered Bank via Innovise Consulting

Senior Business Analyst

1.Client: Standard Chartered Bank, Security Services Operations Project.

2.Prepare MFA Static Data, Billing, Settlements (Equities, Money Markets and Bonds) and Corporate Actions processes for SCB South Africa for hubbing. Analysis and documents as-is process flows, compile Activity Lists. Map automated processes to hub processes. Identify processes to be hubbed.

3.Conduct Financial Analysis and planning for Financial Market Operations including consolidated Trade Reports and analysis of trade standing instructions.

Contract ended.

November 2016 to January 2017

Tarsus Technologies via EOH Consulting

Business Consultant (Enterprise Architecture)

Investigate, develop and document current Enterprise Architecture and recommend a future Enterprise Architecture solution for Finance, CRM, HR and Payroll at client Tarsus Technologies using Togaf9, CoBIT, Visio, Powerpoint, and MS-Word.

Short term contract

January 2016 to June 2016

Bchange Group

Business Consultant

1.Investigate globalization trends within local small and medium enterprises.

2.Compile business case for the development of an SME globalization framework.

Reason for leaving

Retained for a specific assignment for six months

Period

March 2015 to December 2015

Organization

Econet Wireless via KIPS Consulting - Bryanston, South Africa

Position/s Held

Senior Business Analyst

Roles and Responsibilities

1.Cassava Switch: Business analysis and compile BRS for integrated Switch/Router for mobile payments system.

2.Micro Loans: Business analysis and compile BRS for a mobile Micro Loans system.

3.IATP: Initial Investigation, Business Analysis and compile BRS for an Inter African Trade Platform in partnership with Afrixembank (Egypt).

4.ADLA Project: Initial investigation and proposal for the development and implementation of customer validation and verification (FICA).

5.World Remittance: Business analysis for the development of cross-border mobile money transfer.

6.EcoSure Funeral Cover: Initial investigation and business analysis for the development of a mobile funeral cover plan.

7.Enterprise Content Management: Business Case to motivate the implementation of a content manager solution.

Systems or

Applications

EcoCash mobile money transfer systems, Visio, Qualiware, USSD/SMS, XML.

Period

October 2005 to January 2015

Organization

ABSA - Randburg, South Africa

Position/s Held

Senior Business/Systems Analyst

Tools and Technology

SOA, Coolgen, RUP & Rational, SEP, Visio, JAD Facilitation, COBOL (Mainframe), Java, XML, Websphere, MS-Office, .NET, Sharepoint, IT Risk and Compliance (incl. Sarbanes Oxley and COBiT), Togaf, BABOK, RAD, Agile, Scrum.

Roles and Responsibilities

1.Branch Delivery Platform (BDP) Business/Systems Analysis for the current strategic SOA Project including identification and development of services plus testing. Business/Systems Analysis including analysis and logical design of financial and related systems as part of the SOA initiative. Identify and consolidate services onto SSP platform. Conduct UAT. Compile Systems Requirements Specifications, Interface Control and Design Documents, Test Plans (ISEB Methodology). Liaise with business and technology to consolidate services. Transferred to RCA initiative in April 2009.

2.Retail Bank RCA Project (IT Risk and Compliance Audit) Develop and implement RCA process and transfer control to Auditors. Auditing of IT Risk and Compliance in Retail Banking (incl. Wealth and Private Bank). Conduct RCA reviews and compile quarterly RCA reports. Creation of Risk and Compliance sites in Sharepoint to manage RCAs. Provide support and consultancy service to IT Auditors.

3.Private Bank: Review and develop processes for Private Assist Project.

4.CIF Projects, Business/Systems Analysis, UAT:

a.Business/Systems Analysis/Design/Testing of CIF enhancements and new requirements for the bank.

b.CIPC Requirements

c.FICA compliance

d.SA Reserve Bank Requirements

5.Other:

a.Member of OH&S as a certified First Aid practitioner.

b.Member of the Coaching Circle as a Lead Software Testing Coach and responsible for the creation of the Software Testing Coaching Circle.

c.Previous chairperson of both the Randburg and the GT Transformation Forums.

d.Past founding member of the Analyst Community of Practice.

Systems or

Applications

Single Sales Platform/Branch Delivery Platform and FBSS

Retail Banking System (Customer Maintenance, Savings, Personal Loans, Cheque, Credit Scoring, Combi Cards, Stock), Credit Cards

All other product systems currently part of Retail including Private Bank, Capital and Wealth in order to develop the required landscape models.

Reason for leaving

No opportunity for further advancement and minimal financial incentives

Period

April 2003 - September 2005

Organization

State Information Technology Agency (SITA), Pretoria

Position/s Held

Senior Business Analyst

Tools and Technology

P-Tech/Framework, Rational, Visio, Oracle databases, XML, Java, JAD Facilitation, MS-Office

Roles and Responsibilities

Systems or

Applications

Land Affairs, Dept. of Agriculture

Investigation, analysis and compilation of Business Requirement Specification for Land Claims (Total 6 months).

Integrated Justice, IMS, South African Police Service

BI Project (Business Intelligence)

Business and systems analysis for the BI Project (Business Intelligence). Conduct interviews and facilitate workshops. Compile specification documents. Conduct UAT testing including compilation of Test Strategy and Test Cases (Total 18 months).

Codes Project

Business and systems analysis for the Codes Project intended to contribute to the development of a South African version of the Global Justice XML (GJXML). Compilation of Use Cases, SRS and ICDs.

UAT testing including the creation Test Strategy

Reason for leaving

Offered a staff position by ABSA.

Date

June 2001 to June 2002

Organization

ImagoQA Ltd. - High Holborn, London, UK

Positions Held

Software Test Manager

Tools and Technology

RUP, Win Runner, VB, Access, Excel, SQL Server, ISEB Testing Methodology

Roles and Responsibilities

1.Manage Test Projects, Quality Assurance and Testing

2.Provide testing expertise for various clients of the company. Projects included System Testing, Functional Testing Application Testing, Web Testing and Quality Assurance at various client sites.

3.Manage the Resource Pool of up to 40 consultants while developing the Pool Strategy for the effective deployment of resources for in-house projects. Implemented transfer of skills program to develop internal solutions within my TAF, which included VB, Access, Excel, SQL Server within the development environment.

Systems or Applications

1.External Clients - Testing and Quality Assurance – Barclays (UK), Consignia, IMS Health, DSS Maintenance Payments, RBS.

2.Internal Projects (Development) - Customer Relations Management, IQA Partner Details, Pool Management Project, Employee Leave Tracking.

Reason for leaving

September 9/11 – contract terminated prematurely and I returned to South Africa as company ceased operations.

Date

March 2000 to May 2001

Organization

Nedcor Bank Ltd. - Johannesburg, South Africa

Position/s Held

Senior Business Analyst

Tools and Technology

IBM Mainframe, Cobol, Hogan CIS, Siebel, VB, Oracle, MS-Project, Funnel & Gates, MS-Office, Autotester, JAD.

Roles and Responsibilities

1.Develop Business Case. Produce project documents such as Project Initiation, Terms of Reference, Risk and Contingency Plans, and Project Plans.

2.Produce Business Requirement and Functional Specifications. Investigate current CRM processes. Create and implement new CRM processes for all product areas in Retail Banking.

3.Quality Assurance and Data Quality of client information. Testing and implementation of new solutions including interfaces between product systems and CIS.

4.Transfer of client information from legacy systems to Hogan and de-commissioning of legacy systems.

5.Facilitate JAD sessions and workshops involving Product Owners, Process Owners and IT.

Systems or Applications

Client Information System

Current Accounts, Savings Account, Asset Based Finance, Home Loans, Credit Collections.

Reason for leaving

Resigned due to bank’s withdrawal of promotion and bonus incentives.

Date

January 1999 to March 2000

Organization

Shared Objectives - Midrand, South Africa

Position/s held

Senior Business/Process Analyst

Tools and Technology

IBM Mainframe, Cobol, Aris, Visio, MS-Office, Funnel & Gates, Debt Manager

Roles and Responsibilities

Nedcor

1.Develop Business Case, Business Requirement Specification, Functional Specification and Test Plan for Magtape and EFT debit transactions.

2.Create Business Requirements Specification for the Behavioral Scoring System for Credit as a whole including specifications for the calculation and derivation of overdraft threshold limits.

3.Review the existing requirements for Client Credit Management and Legal Recoveries. Provide interface solutions to between Credit Collections and product areas. Create Test Strategy, Test Plans and Test Packs for the testing of the Client Credit Management and Legal Recoveries Systems.

Systems or Applications

Current Account System, Behavioral Scoring System, Application Scoring, Savings Accounts, Asset Based Finance, Home Loans, Credit Collections.

Reason for leaving

Agreement between Nedcor and Shared Objectives to convert me from contract to permanent.

Date

June 1998 to December 1998

Organization

BES&T - Chicago, USA

Position/s held

Process Analyst Consultant

Tools/Technology

Aris 4.0, Business Engineer, MS-Office

Roles/Responsibilities

1.Implement Business Engineer

2.Assess Aris 4.0 and implement Aris environment and processes.

Systems or Applications

Aris 4.0

Reason for leaving

Short contract option and holiday.

Date

April 1995 to May 1998

Organization

Datavia - Braamfontein, South Africa

Position/s held

IT Manager (Business Engineering)

Tools and Technology

Aris 4.0, Business Engineer, MS-Office, VB, SQL, IBM Mainframe, SAP, Cobol, Oracle, Dec/Vax, Natural/Adabas, Bachman, MS-Project, Designer 2000.

Roles and Responsibilities

1.Re-engineer business processes for various divisions within Transnet.

2.Manage BE Department and resources.

3.Manage Transformation Project for Datavia, and other projects for Datavia clients.

4.Provide technical and resource management for Business Engineering Department composed of 20 consultants.

5.Provide SAP re-engineering and Functional Analysis for the implementation of SAP modules (HR, PA, MM and FI).

6.Provide direct consulting and support services to customers for re-engineering projects.

7.Create Training Plans including external courses and transfer of skills in the field of SAP compliant methodologies.

8.Full SDLC involvement in certain projects while managing others.

Systems or Applications

Portnet and Autonet Container Handling System, Datavia Financial and Administration Systems, Datavia HR System, Metro Rail Train Scheduling System, Propnet Property Management System.

Transtel Cellular e-Workplace Solution.

Department of Education Examination System – seconded to Education by Transnet to conduct analysis and re-engineering of examination system.

Reason for leaving

Resigned due to insecurity caused by the impending merger of Datavia with other government IT institutions.

Date

October 1992 to March 1995

Organization

Ernst & Young

Position/s held

Programme Manager/Project Manager

Tools and Technology

Aris 4.0, Business Engineer, MS-Office, VB, SQL, IBM Mainframe, SAP, Cobol, Oracle, Dec/Vax, Natural/Adabas, Bachman, MS-Project, Designer 2000.

Roles and Responsibilities

1.Senior IT Advisor to Government departments, mainly Department of Transport.

2.Strategic Analysis for Department of Transport and Justice.

3.Business Engineering, Process Engineering and Systems Analysis and Design for Departments of Transport, Finance, Police and Justice.

4.Design, development, testing and implementation of LAN and WAN systems.

5.Management of projects for the above departments.

Systems or Applications

Road Traffic Act and Motor Vehicle Registration and Licensing System. Child Maintenance System, Drivers Licensing System.

Reason for leaving

Work responsibilities changed to include extensive travel, including outlying and rural areas, with associated dangers.

Date

February 1986 to September 1992

Organization

Qubic Computer Services (part of Q-Data Consulting)

Position/s held

Business Analysis, Systems Analysis, Business Process Reengineering, Software Engineer

Tools and Technology

Persetel Mainframe, IBM Mainframe, AS400, Natural, Natural2/Adabas, JCL, LANs, WANs, ADW/Navigator, MS-Project,

Roles and Responsibilities

1.Systems Analysis and Design.

2.Development of applications in Natural/Adabas 1, 2

3.Testing and Implementation

4.User Support and Training

5.Resource Management

6.JAD Facilitation and workshops.

Systems or Applications

Tribal Trust Account, Cash Book Reconciliation System, Driver’s License System, Property Management System, Motor Vehicle Fines System.

Reason for leaving

Company taken over by Q-Data but the government contracts given over to Ernst&Young. Continued to work on the same projects under Ernst&Young.

member of the following organizations

Organization

Membership

COMENSA

Member of the Coaches and Mentors Association of SA since 2009. CIDA (coaching) certified coach.

IIBA

Member of the International Institute of Business Analysis since 2009.

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