050*******

ghizlan.elmechyadi.esa@gma

il.com

Al Khaleej Al Arabi Street

Abu Dhabi,United Arab

Emirates

Ghizlane El Mechyadi

About Me

Looking for a challenging role so that I can use my skills and capabilities through sincere dedication and had work for successful. Brings 3 years of experience. Front desk operations. Strong planning. Problem solving and communication skills Education

2013 - 2015 Electromechanical Automatic Systems Specialist Technical I have a degree in electromechanical automatic systems 2011 - 2013 Ibn Tofail University 2 Years At Science Biology

- 2011 Bachelor Science Bechelor In Life And Earth Science Experience

07/2014 - 12/2015 Marwa Store Sales Assistant

•Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.

•Greet the customer who enter the shop •Be involved in stock control management

•Assisting shoppers to find the goods and products they are looking for

•Being responsible for processing cash and card payment

• Stocking shelves with merchandise

•Answering queries phone as well as personal contact from customer

•Balancing cash registers with receipt

•Dealing customer with refund and exchange

•Keeping the store tidy and clean

•Responsible dealing with customer complaints

•Working within established guidelines, particularly with brands

•Receiving and staring the delivery of large amounts of stock keeping up to date with especial promotions and putting up display 05/2015 - 12/2015 DECATHLON Sales Associate

Greeting customers in a polite and helpful manner

Informing customers about products features, price and quality and making suggestions

Offering assistance in locating products

Completing orders and cash transactions using a cash register. Processing gift certificates and cards.

Remaining observant for theft prevention

Monitoring stock levels and ordering products

Re-stocking products on shelves as necessary

Talking to customers on the telephone

Assisting Manager with different tasks including ordering stock from the warehouse,

Training new staff members

Merchandising new season stock

Keeping the store clean and neat: empty rubbish, vacuum store floor at the end of the day

01/2016 - 05/2016 Relax Hotel Receptionist

Welcome guests as they arrive at the hotel.

Their duties include checking guests in and out

Issuing keys

Taking reservations by telephone or email

Preparing bills and deal with information Answer their queries and deal with complaints .

06/2016 - 07/2019 YAS-IN Receptionist

•Received and routed business correspondence to correct departments and staff members.

•Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

•Service and assist for sales associate and the customers

•Process paper work required to complete a sale

•Organized complex furniture sales in Excel table

•Develop reports and documents, transcribe meeting notes, and take dictation

•Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.

•Answered telephone enquiries from clients, vendors and the public.

•Welcomed each new arrival pleasantly and confirmed reservations and identification.

•Prepared packages for shipment pick-up or courier delivery to customers.

10/2019 - Current Women'secret Dubai Holding Group Sales Associate

•Responding quickly and resourcefully to customer requests or concerns.

•Using suggestive selling techniques to increase sales.

•Giving information to customers about products.

•Operating the till.

•Up selling and making recommendations to customers .

•Serving multiple customers in short period of time.

•Carrying out re-merchandising display, price markdowns duties .

•Accurately completing cash register transactions.

•Achieve the target every month .

•Educated customers on product and service offerings.

•Assisted customers with product selection, sales, and returns.

•Replenished floor stock and processed shipments to provide product availability for customers.

•Listened to customer needs and preferences to provide accurate advice.

•Enhanced customer satisfaction ratings by resolving issues efficiently.

Other Info

Skills

•Microsoft (Word, Excel, Power

Point)

•Unity Pro, Solid Works, Catia

•Good organization and

prioritisation skills

•Self motivated, proactive and

hardworking

•Ability to listen and anticipate

Interest

Languages

Arabic,English, Frensh,

Travelling, learning, cooking, do

sport

Contact this candidate