Debt Collector Service Consultant
Resume:
- Complaint Handling
- Multi-tasking
- Troubleshooting
- Conflict Resolution
- Data Entry
- Records Management
- Policy or Account Changes
- Customer Retention
SPECIALIZATIONS
Female
Cell: 084-***-****
Address: 145 Camelia Avenue, Redcliffe. Verulam.
Criminal record: None
Dependents: 2
Nationality: South African
PROFILE
I'm a polished and experienced customer service
representative offering strategic relationship building skills. I am proficient at solving problems creatively. Now interested in expanding my human resource
passion.
PERSONAL BACKGROUND
CURRENT CAREER SUMMARY
Quality assessor coach/Recruitment assistant
- Design and implement overall strategies
-Develop and update job descriptions and job specifications
-Prepare recruitment materials and post jobs on various platforms
-Screen candidates CV's and job applications
-Plan and conduct interviews
-Assess candidates
-Onboard new employees
-Monitor and apply best practices
-Provide team with data reports
-Promote company reputation
-Admin management
Bespoke International Group
ACADEMIC HISTORY
PC TRAINING & BUSINESS COLLEGE
Microsoft word, excel and power point
Operating Mathematics
Basic programming
Computer Science, 2007
MOUNTVIEW SECONDARY SCHOOL
English, Afrikaans, Mathematics, Accounting, Business and Economics High School Diploma, Class of 2006
MY REFERENCES
Bespoke International Group: 031-***-****
Highveld container depot: 067-***-****
SAPREF Oil Refinery: 031-***-****
Call centre international: 076-***-****
G4S Security: 060*******
Lizelle
Govender
Human resource assistant
COLLEGE SA
Human resource management
Current
- Complaint Handling
-Team management
- Troubleshooting
- Conflict Resolution
- Data Entry
- Records Management
- Policy or Account Changes
-Time planning
SPECIALIZATIONS
Female
Cell: 084-***-****
Address: 145 Camelia Avenue, Redcliffe. Verulam.
Criminal record: None
Dependents: 2
Nationality: South African
PROFILE
I'm a polished and experienced customer service
representative offering strategic relationship building skills. I am proficient at solving problems creatively. Now interested in expanding my human resource
passion.
PERSONAL BACKGROUND
EXPERIENCE
Highveld container depot
July 2017-2020
Accounts & HR Assistant
Lizelle
Govender
Human resource assistant
Call Centre International
Talk talk correspondence
Coles insurance
2008-2014
Voice to text & audio typist
Data Capturer
Correspondence agent
Complaints outbound agent
Floor walker (Supervisor)
Queue Manager
Team Manager
Sales & service consultant for motor and home insurance Achievements
MONYETLA LERNERSHIP
OBTAINED MY UNDERWRITING LICENSE FOR INSURANCE
SALES IN AUSTRALIA.
AWARDED "ADDING OUTSTANDING VALUE AND EXCELLENT
CUSTOMER SERVICES"
G4S Security
2009-2010
Personal Assistant
SAPREF Oil Refinery
January-June 2017
HR Administrator
April 2015-September 2015
Time Clerk
Blakes and Associates
2007
Debt collector
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