PETER PAUL T. LAWAS
Experienced Sales/Customer service manager with excellent client and project management skills. Strong ability to communicate effectively, maintained friendly and professional customer interaction. Highly enthusiastic customer service professional with 5 years client interface, energetic and reliable, motivated to maintain customer satisfaction and contribute to any company success.
EMAIL:
*********.*************@*****.***
PHONE:
STRENGTHS
Excellent English communication skills both written and verbal.
Computer savvy and easily trained for new software.
Focused on task and work well within a team as well as independently.
Incredibly focused on a company’s value proposition. Mindful of client’s needs and client service piece.
Demonstrated persistence, initiative, and resourcefulness in resolving client concerns
WORK EXPERIENCE
Sr. Salesman MDSi/Nestle Distributor
Currently Employed since September 2019 – February 12, 2021
Serves customers by selling products; meeting customer needs.Developing and implementing growth strategies.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.Improving revenue
Submits orders by referring to price lists and product literature.Generating reports and giving presentations.
Area Manager at Baron Bakeshop
April 2017- December 2018
Maximizing sales and profitability
Setting sales targets and providing team with stimulating and support environment.
Maintaining and increasing standards of customer service
Driving team performance.
Controlling the training and development staff.
Direct Sales Clerk at Robinson’s Appliance, Robinson’s Galleria Cebu City
November 2015- May 2016
Set up advertising displays or arrange merchandise on counters to promote sales.
Obtain merchandise requested by customer.
Assist client’s queries regarding location, price and use of merchandise, etc.
Accept payment and record in register.
Keep record of sales, prepare inventory of stock and order merchandise.
Sales Clerk/ HR at Better Living Appliance Center, Dipolog City
February 2013 – January 2014
Assist customer’s queries of the merchandise.
Preparing and updating employment records related to hiring, transferring, promoting and terminating.
Explaining HR policies, procedures, benefits, laws and standards to new and existing employees.
Addressing any employment relations, such as work complaints
EDUCATION
Saint Vincent’s College 2006-2010 With Bachelor of Science in Commerce Major in Management Accounting.
Saint Vincent’s College (Secondary Education)
Saint Vincent’s College (Primary Education)