Communications Officer Personal Assistant
Resume:
PERSONAL DETAILS
Names: Nobuhle
Surname: Phungula
Nationality: South African
Date of birth: 1987/01/04
Gender: Female
E-mail: adm96v@r.postjobfree.com
Contact Number: 079-***-****
Alternative 065-***-****
Postal Address: 61 Essenwood drive
Panorama Park
Pietermaritzburg
3201
LANGUAGE PROFICIENCY
English and IsiZulu
COMPUTER LITERACY:
Ms Word, Ms Excel, Power Point, Publisher, Ms Outlook, Internet & Intranet
TERTIARY EDUCATION
Institution: UTVET
Course Completed: Diploma in Public Relations
Year of Completion: 2018 June
SECONDARY EDUCATION
Qualification Awarded: National Senior Certificate
Name of School: Alexandra High School
Year of Matriculation: 2005
OTHER QUALIFICATIONS:
Qualification Awarded: Secretarial Course
Name of institution: Patnet Training Centre
Year obtained: 2009
EMPLOYMENT HISTORY
1. Name of Company : Department of Education-Communication and Publication
Position held : In-service trainee as Senior Communications Officer
Duration : 11 January 2016 – 11 September 2017
DUTIES & RESPONSIBILITIES:
Access to information: circulating regulatory circulars from the Executive Management to the Heads of Sections, Directorates and Districts and Newsletters to all the Intranet users within the department.
Managing the Help Desk at the Provincial events including Government Izimbizo, exhibition spaces during Government to Public events
Research and create database for Media contact details critical for coordinating Speakers to Media (Radio) program.
Involved in the event management of the Departments Stakeholders forum
Computer literacy MS Word, MS Excel, PowerPoint, MS Publisher, MS outlook and Internet
Skilled in Office Administrative functions namely Filing, Faxing and Photocopying of document
Writing isiZulu articles for SIMAMA newspaper.
Co-ordinate administrative and media related matters within the Directorate i.e. bookings for the MEC’s & HOD’s interview, live crossing, slots, Campaign for KZN Department of Education to any radio station.
Assist with the compilation of operational plan, quarterly report for the directorate
Coordinate transportation for the journalist during MEC’s visits & Media briefing.
Attending meetings on behalf of my Manager.
Coordinate and distribute payslips to Communication staff.
Prepare & submit requests for the procurement matters i.e. goods & services.
Receiving all deliveries of goods & services.
Ordering & issuing of stationery, equipment’s.
Respond to telephonic & electronic enquiries regarding payments of service provider.
Receive & process invoices for payments.
Arrange the branding for the department during events i.e. budget speech day & izimbizo for the department.
Control & Provide safekeeping of all stationery for the Directorate & branding for the department.
Management of all logistics and recording of all assets for our Directorate.
Provide safekeeping & updating of documents and dispatched
Full administrative / secretarial services for the Transport service to our Directorate
Ensure all documentation is correct and professional before distribution
Ensure all filing is up to date and filed correctly
Capturing of site staff timesheets, mileage claims and expenses for our Directorate
Any other administrative assistance as is required by the Sector
Coordinating the Departments paid slots on Radio
Call centre duties
Participation in the Operation Sukuma Sakhe (OSS)
2. Name of Company: Department of Educations
Position held: Personal Assistant to Head of Security Services
Duration: 11 September 2017 till 14 March 2018
3. Name of Company: Tholowethu Trading Enterprise
Position held: Personal Assistant to Managing Director
Duration: 20 March 2020 to 16 November 2020
4. Name of company: Innovative Shared Services
Position held: Receptionist
Duration: 08 February 2021 up to date
DUTIES & RESPONSIBILITIES
- reading, monitoring and responding to your boss's email,
- answering calls and liaising with clients competently,
- preliminary drafting of correspondence on your boss's behalf,
- delegating work in your boss's absence,
- diary management,
- planning and organizing meetings,
- organizing complex travel
- taking action points and writing minutes,
- preparing papers for meetings,
- taking dictation,
- planning and organizing events,
- conducting research,
- preparing presentations,
- managing and reviewing filing and office systems,
- typing documents,
- sourcing and ordering stationery and office equipment,
- managing ad hoc projects
JOB KNOWLEDGE
Sound Communication and interpersonal skills, Conflict Management Skill.
Organizing and Planning skills
Telephone etiquette
Computer literacy
Writing skills
ATTRIBUTES & COMPETENCIES
Willingness to learn
Flexible
Customer & People orientation
Innovation
Attention to detail
Integrity
Confidentiality
Team work & network
Analytical ability
SKILLS ACQUIRED AT WORK PLACE ENVIRONMENT
Event co coordinating
Communication skills (written & verbal)
Writing skills, media release and publications
Working in a team and individual
Good planning, organising & problem solving
Confidentiality
Administrative skills
Typing
Confidentiality ( especially due to finance environment)
Analysing procedural and system problems and make effective recommendations
Time management.
Willingness to work long hours.
Organising resources
Filing skills
Minute Taking Skills
Good telephone etiquette.
Data capturing / typing skills
Accuracy
Meeting deadlines
oPaying attention to details
oCustomer service
oWorking under pressure
oPunctuality
oTelephone skills
REFERENCES
1.Mr. Tholumusa Ngubane
Managing Director (Tholowethu Trading Enterprise)
(C) 072-***-****
E-mail: adm96v@r.postjobfree.com
2. Mr. Muzi Mahlambi
Head of Communication and Publications (Department of Education)
(C) 082-***-**** (T) 033-***-**** (F) 033-***-****
E-mail: adm96v@r.postjobfree.com
3. Mr. Sihle Mlotshwa
Deputy Manager: Media Relations (Department of Education)
© 072-***-**** (T) 033-***-****
E-mail: adm96v@r.postjobfree.com
4. Mr Morne van der Merwe
Director: (Innovative Shared Services)
(C) 072******* (T) 033*******
E-mail: adm96v@r.postjobfree.com
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