Jacksonville, FL *****

904-***-****

adm92f@r.postjobfree.com

MICHEAL MCCAULEY

SLEEP ADVISOR & BUSINESS PHYSICIAN

CONTACT:

SKILLS & QUALITIES:

REFERENCES:

Available on Request.

ABOUT ME:

Empathetic and knowledgeable Physicians' advisor who advise physicians on the best ways to question patients for underlying sleep issues and practice management ways to improve the offices to stay on a path of continuing to have staff focused on the betterment of their patients by focusing on obstructive sleep apnea and realizing the importance of having it treated and problems that come with it being untreated. Engaged in providing a high-quality level of mental sleep care and emotional support to patients and family members in a variety of clinical environments. The well-rounded and culturally sensitive background helps to create a compassionate and trustful relationship with patients. As well as Business development liaison experienced in all aspects of provider recruitment, marketing, and contract negotiations. Experienced in effectively building loyalty and long-term relationships with physicians, and hospital staff while consistently increasing the number of new provider referrals and admissions. Professional with proven managerial and organizational skills with the ability to develop people and maintain an enthusiastic work environment. Objective-driven and results-oriented with a strong focus on detail and teamwork. Strong analytical and interpersonal skills. Effective written and verbal communication skills. Energetic, confident, and prepared for the changes of a demanding environment.

HIGHLIGHTS:

Management: An outstanding work ethic and management ability in both team-oriented and self- directed environments.

Communication: Ability to develop a strong, productive, and enjoyable working relationship with clients and colleagues.

Negotiation: Ability to hold discussions with people in order to reach positions of mutual satisfaction and agreement.

Leadership: Developed a strong team that successfully supports the culture and personal goals. Decision Making: Ability to identify data, gather information, and then choose the best option to manage information as required.

Proficient in MS Office like Word, Excel, PowerPoint, Outlook, etc. ACADEMIC HISTORY:

BACHELORS OF SCIENCE (BSC)

UNIVERSITY OF TAMPA - Tampa, FL 2004

Urgent Care

Primary Care

Emergency Medicine

Internal Medicine

Doctor

Impact and Root Cause Analysis

Expert understanding of Medicare and CMS

Account Management

Extensive medical terminology knowledge

Excellent Presentation and Meeting Facilitator

Excellent interpersonal and collaborative skills

Oversight and Reporting

Project Management

Recruiting and Training

Sales and Business

Strategic Planning

Retention and reactivation strategies

Competitive and strategic planning

Budgeting and forecasting

P&L

Natural leader

Business planning and development

Analytical thinker

Network Operations regulations

Market Analysis

Relationship management

Excellent listening skills

Customer satisfaction

Revenue and profit maximization

CAREER HISTORY:

PHYSICIAN SLEEP ADVISOR

Blackstone Medical Services - Jacksonville, FL 2017 - Present Sell at Home Sleep Testing equipment to medical practices to provide patients with a more suitable and comfortable way to complete testing for sleep disorders. Advise Doctors on levels to screening patients for sleep apnea and all of the reasons for a thorough exam. Train staff on proper steps for screening and education. Obtain, Retain, Maintain, and manage all aspects of medical orders from receiving point to delivery.

Perform a variety of both daytime and nighttime polysomnographic exams on patients to provide comprehensive evaluation and treatment of sleep disorders. Control a territory of all Northeast Florida and SE Georgia into Palm Coast. Provide specific care in treatment per order for each patient. Keep track of supplies and needs to report to manager for ordering, as well as performs equipment care and maintenance and comply with applicable laws, regulation guidelines, and standards regarding safety and infection control issues. Educate patients about procedures, answer questions and provide comforting words to control anxiety and enhance procedure results.

Establish relationships with hospital and specialty offices. (Primary Care, Pulmonology, Cardiology, Endocrinology, Urgent Care, and more). Document observations and baseline measurements in medical records. ASSOCIATE OF ARTS DEGREE IN BUSINESS MARKETING

UNIVERISTY OF TAMPA - Tampa, FL 2004

BUSINESS DEVELOPMENT PHYSICIAN LIAISON

Bowden Eye and Associates - Jacksonville, FL 2014 - 2017 Marketing strategic efforts building relationships with physicians, hospital case managers, discharge planners, social workers, for new referral sources. In charge of contract negotiations with commercial, PPO, POS, Workers Comp, Medical, and Medicare Advantage Health plans, physicians, ancillary, and specialty providers.

Evaluated current healthcare reimbursement rates for renegotiation purposes. Accountable for monitoring physician, and hospital referral patterns and trends. Network with key hospital referral sources, physicians, payer sources, and the community to increase referrals, and admissions.

Maintained relationships with key referral sources, and continue to build new relationships.

Developed marketing collateral for brochures, handbooks, newspaper, and magazine advertisements, presentation materials, special events, radio advertisements, and television.

Established the co-managing aspect between ophthalmologists and Optometrists to better suit the growth of each practice.

NORTH FLORIDA ACCOUNT MANAGER

Geometry Global - Jacksonville, FL 2012 - 2014

Managed a portfolio of 320 accounts totaling $26 Million plus in sales. Met with an average of 40 clients per week consistently, resulting in a 100% client retention rate. Developed and implemented creative, cost effective programs which increased client retention rates by 250% compared to the prior year. Generated sales among client accounts, including upsetting and cross-selling. Operated as the point of contact for assigned customers. Developed and maintains long-term relationships with accounts. Made sure clients receive requested products and services in a timely fashion. Communicated client needs and demands to employer company. Managed projects within client relationships, working to carry out client goals while meeting company goals. Identified opportunities to grow business with existing clients. Coordinated with staff members working on the same account to ensure consistent service. Collaborated with sales team to reach prospective clients. Serviced multiple clients concurrently, often meeting deadlines. Enhanced department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

ACCOUNT MANAGER

Spine and Sport Physical Therapy - Jacksonville, FL 2008 - 2012 Established financial status by developing and implementing systems for collecting, analyzing, verifying, and reporting financial information, and managing accounting staff.

Accomplished accounting human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions, and enforcing policies and procedures. Achieved accounting operational objectives by contributing accounting information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change. Met accounting financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Confirmed financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; and preparing special reports.

Maintained accounting controls by establishing a chart of accounts and defining accounting policies and procedures. Guided other departments by researching and interpreting accounting policy and applying observations and recommendations to operational issues.

Avoided legal challenges by understanding current and proposed legislation, enforcing accounting regulations, and recommending new procedures. Accomplished accounting and organization mission by completing related results as needed.

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