CRISTY I. MANALO

Building ** Zone ** Sreet ***

Mohammed bin Jasem Street Helal

Mobile no: +974-********

Email Address: adm8r8@r.postjobfree.com

Objectives

To be able to acquire any job openings that is suitable for my qualifications and be able to apply in your respective company.

Professional Summary

A highly creative, resourceful and flexible who can easily adapt to changing priorities and maintain a positive attitude and strong work ethics. Work in a service oriented industries for 10+ years who contributes towards store profitability by seeking opportunities to increase sales, manage appropriate inventory and cost of goods control. Has accountability for store operations and staff training and development. Am able to motivate teams to perform at their best in providing excellent service and developing ongoing, profitable customer relationships.

Core Qualification

●A highly trustworthy, honest and full dedication towards work

●Above knowledge and use of English language both oral and written

●Knowledgeable and understand basic Arabic language

●Knowledgeable for the principles and methods of showing promotion and selling products and services

●Has a positive communication skill towards subordinates and customers

●Inconceivable memory with the proven ability to quickly learn aspects of new menus and specialties

●Good leadership’s skills

●Great sense of urgency and adjusting actions in relation to others’ actions

●Profound ability to work flexible and can work under pressure

●Has passion and innovated towards work

●Customer Oriented / Relation

●Staff training and developments

●Supervise /Coaching and Mentoring

Work Experience/s

QATAR FOOD COMPANY

KENTUCKY FRIED CHICKEN (KFC)

KFC RAYYAN BRANCH – Doha Qatar

Assistant Manager

June 6, 2013 – June 6, 2021

●With regards to PLANNING - Assist restaurant manager in developing AOP, RBP and Budgets and in tracking restaurant KPIs, review with the team and develop improvement targets. Replace RM during his absence in all duties and responsibilities. Complete all shift/daily paperwork and assists the RM in the completion of the weekly and monthly paperwork.

●With regards to SALES – Assist RM in implementing the local marketing plan, in-store promotions and ensure that all staff are fully briefed to deal with the promotions. Keep the RM well informed of any competitive activity that is likely to affect the trading results of the restaurant. Assist RM to carry-out local store marketing activities. Manage in-store retailing – POS, Suggestive Selling targets, and other initiatives for the shift. Coaches and encourage the team member to suggestive sell in the shift. Communicates marketing initiatives/new promotion launches and prepares the shift to execute well. Continually looks at ways to improve Customer Service.

●With regards to Financial Excellence – Assist the RM to maximize the profitability of the restaurant by monitoring food, pack, labour cost and controllable expenses to ensure these are in-line with the established budget. Assist the RM to prepare the weekly labor schedules to ensure that all shifts are properly staffed/manages and labor cost is in-line with the budget. Assist RM in tracking controllable profit and find ways to maximize deficiencies. Ensuring that cash handling procedures are followed at all times. Ensuring that the correct level of supplies is ordered, deliveries are checked and that stock levels are monitored on a daily and weekly basis. Analyzing restaurant results – improve efficiencies and control of wastages, ensuring restaurant compliance with all audit requirements / policies (inventory and cash controls). Conducts daily inventory.

●With regards to Restaurant Excellence – Assist the RM in controlling the product quality, raw materials, purchasing and supplies. Address personally dissatisfied customers and resolve issues. Ensure all Government regulations are followed. Ensures ROCC and FSCC standards are implemented. Ensures cleaning tasks is implemented as plan. Coach team member, communicate tasks / conduct briefing and meetings. Monitor flows and eliminate bottlenecks in the restaurant. Assign tasks and delegate people.

●With regards to Team Excellence – Conduct performance Management Program. Assist RM in setting the training and development plans for restaurant team members. Train people on all new product cooking procedures. Conduct one-on-one training for the restaurant and technical training for the team. Giving recognition for the team.

ROBINSONS HANDYMAN INC

HANDYMAN NUCITI BATANGAS, PHLIPPINES

Administrative Clerk

October 19, 2012 – May 31, 2013

●Responsible for over-all office paper works

●Daily monitoring of PEL (Price Event Listing) in JDA (James D. Armstrong)

●Monthly monitoring of Gate Passes file

●Monthly monitoring of TOP 20 Concessionaires and their Deliveries

●Monthly monitoring of store supplies, concessionaires charges and updating it to JDA, concessionaires back loading charges and outright loading charges

●Monitoring of store damage and loss report and for disposal items

●Responsible for the over – short discrepancy for the delivery – balancing

●Responsible for doing the daily time records of all the merchandiser, outright staff

●Coordinate with the SSO/ Sales Clerk for the changes of prices, mark – ups, mark-down of all items in the selling area

●Responsible for correct tagging price of all items in the selling area.

●Responsible for filling all the needed/ important documents

●Managing inventory

JOLLIBEE FOODS CORPORATION

JOLLIBEE - PHILLIPINES

Assistant Manager 3

July 13, 2010 – March 31, 2012

●Managing and supervising people

●Assisting the customers’ need

●Does managerial paper works (MBR)

●Ensures safety and security towards customers, subordinates and the restaurants

●Over – all responsible for the restaurants operation

●Does crew task when in need

●Conduct training and development

●Attended trainings for own personal progress

●Scheduling and staffing duties

●Monitoring inventory and ordering

DOLLY VARDEN BUSINESS DEVELOPMENT CORPORATION

Accounting Staff – Accounts Payable

May 5, 2009 – June 10, 2010

●Responsible for overseeing all the cash receipts and billing invoices

●Ensure proper communication with the suppliers

●Responsible for the reconciliation of cash/checks deposits and disbursements

●Preparation and posting of batch work on the system

●Responsible for the preparation of daily and monthly operation summary under the direct supervision of the Finance head

●Maintain a supporting files and documentation evidencing proper billing procedures

●Coordinate with HR department to determine appropriate deduction for taxes and benefits

●Record general ledger entries

●Assist in the preparation of financial statements

Educational Attainment

Tertiary Polytechnic University of the Philippines

June 2007 – May 2009

Bachelor in Banking and Finance

College of Economics, Finance and Politics

2/f Academic Building, Mabini Campus, Sta. Mesa, Manila, Philippines

June 2004 – March 2007

Bachelor of Science in Accountancy

College of Accountancy

5/f Academic Building, Mabini Campus, Sta. Mesa, Manila, Philippines

Secondary Saint Joseph Academy

June 1999 – March 2003

San Jose, Batangas, Philippines

Elementary June 1993 – March 1999

PILMES

Poblacion IV, San Jose, Batangas, Philippines

Seminars and Trainings Attended

Land Bank of the Philippines

MIS and Planning Support Department – Office Practicum

200 hours

April 15, 2008 – June 18, 2008

Basic Operation Training Program (Phase 1-6)

Jollibee Foods Corporation

July 2011

Developing Champions Program

Get Ready to Lead Workshop

Human Resources and Development - Qatar

January 29, 2014

Personal Data

Passport No: P5607633A

Expiration Date: 15/01/2028

Type of Visa: Working Visa

Visa Expiry: 08/06/2022

Birthday: September 30, 1986

Nationality: Filipino

Age: 34 years’ old

Contact this candidate