Oracle Pl Geneva
Resume:
CURRICULUM VITAE
Nirgude.Gunderao
Sectore-9, Ghansoli,
Navi-Mumbai-400701
Email: - adm8n7@r.postjobfree.com
Mobile No: - +91-961*******
Objective
To be a part in a result-oriented company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized towards continued growth and advancement.
Experience Summary
Worked with Tata Communication Limited as senior software Engineer in Oracle and Unix Support.
Around 8 year Experience of Production Support Executive in Tata Communication Limited. On Geneva IRB 4.3 Billing Tool in Telecom Domain.
Relevant Experience 4 year(Oracle and Unix Support)
Working Experience on Oracle 11g, PL/SQL version 7.
Good Knowledge of Oracle, UNIX concept, Putty, Edit plus, WINSCP.
Good Knowledge of SDP Ticket Managing Tool
Project Summary
Project Details:-
Project Title: Global Data and Mobile System
Customer : Tata Communication Limited.
Role : L2 level Production Support
Period : 28-Nov-2006 to 30 April 2014.
Platform : Oracle PL/SQL, UNIX
Payroll : Orient Technologies Pvt. Ltd.
Domain : Telecom (Billing)
Activities:-
Provide Onsite support to client for GENEVA Rating and Billing tool to help in Daily Activities in Telecom Industries.
Provide End to End support to client by using SDP ticket system and on mail/Communicator.
Configuration of price plan (slab), Charging Rate in Telecom billing tool According Threshold value.
Working on monthly billing activity for CIT, INSTACC, IMMARSAT & VCIPLC Usage based service
Handling of Voice based service named as InstaCC, Provide Monthly Reconciliation of Switch, Mediation and Geneva by matching with CDR (Call data Record) Summary Repot.
Provide Monthly Test Bill Report to client for InstaCC service, Based on Confirmation from Client provide Go-ahead (production Bill) to client for the same.
Done Reject Solving at Geneva Level for CDR pending in Rejects for different Reason.
Providing Root Cause Analysis for code related and repetitive issues in Production.
Generation of Bills for Post-paid customers. Managing and troubleshooting the customers (Pre-paid & Post-paid) account with help of Geneva Billing System using front end and back-end.
Worked in Product configuration, System Configuration, Rating catalog Maintenance, Billing catalog Maintenance, Rejected event maintenance, System Monitor, Customer Account Maintenance.
Involved in Core configuration and customization of the Geneva Billing System for Customer Account creation, rating and billing, billing related payments, adjustments, Collection process, invoice processing and reject event handling.
Geneva is a telecom billing product. It supports different services such as: - (1) Usage based service (2) Non Usage based service .Geneva taken care of billing activity for both Usage based services and Non Usage based services.
I being a Support Executive to maintain Geneva databases and solving day to day production issues faced by the user. Working on monthly billing activities for CIT and VCIPLC Usage based services. By using Reconciliation application it is possible to settle the dispute arises between different carriers.
Solving user query and problem
Educational Qualification
MSc in Electronics from Gulbarga University Gulbarga
BSc in Electronics from Gulbarga University Gulbarga
IT Skills
Programming Language: C/C++
DBMS : Oracle 11g, PL/SQL
Software/Tool : Geneva IRB 4.3, WINSCP, Putty, EDITPLUS
Operating Systems : UNIX, Windows7, XP
Personal Skills
Comprehensive problem solving abilities, excellent verbal and written communication skills, Ability to deal with people diplomatically, Willingness to learn, team worker.
Personal Details
Gender
Male
Date of Birth
09 Jun 1979
Nationality
Indian
Religion
Hindu
Marital status
Married
Languages known
English,Hindi,Marathi,Kannada
Hobbies
Playing games indoor and outdoor games, Reading Story Books, Internet Searching etc.
DECLARATION
I hereby declare that the information given above is true to the best of my knowledge.
(Nirgude.Gunderao)
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