Antoneta Marku

Dispatcher/Manager

Macomb, MI ***44

adm8kx@r.postjobfree.com

586-***-****

A very ardent and passionate student that is currently working on a Bachelor of Arts in Business. Wishing to apply my skills and knowledge in to the world that we all live in today. Looking for a position that will increase my personal and professional growth and development that will carry me through my post-graduate life.

Authorized to work in the US for any employer

Work Experience

Underwriter II/Senior Underwriter

United Wholesle Mortgage - Pontiac, MI

August 2019 to October 2020

As a senior underwriter my tasks and responsibilities were but not limited to, underwriting secondary market residential loans in compliance with agency guidelines, regulation and bank policies and procedures. This included reviewing loan applications, analyzing applicants financial status, credit reports, title insurance commitments, property appraisals and applicable legal documents. Effectively meet all necessary deadlines and work in a timely manner. Maintain up-to-date procedures for job specific task. Clear and professionally communicate to clients. Always answering calls; speedy, efficient client service and problem solving. Actively involved in the community through volunteer efforts and participation in other committees and/or local causes. The ongoing support and leadership in the building a community. Being able to remain calm and organized under pressure with a positive attitude. Strength with maintain multiple files and efficiently working with a sense of urgency. Continuous improvement! Manager/Cashier/Customer Service/Cook

Burger King - Shelby Twp, MI

August 2017 to January 2019

Data Entry/Dispatcher/Manager

CM Logistics LLC - Macomb, MI

2013 to 2017

Education

Florida State College of Jacksonville

2016 to 2017

Macomb Community College

2017

Embry-Riddle University

2014 to 2016

High school diploma or GED

Skills

• customer service (4 years)

• fast learner (4 years)

• multitasking (5 years)

• RECEPTIONIST (Less than 1 year)

• RETAIL SALES (Less than 1 year)

• Bilingual

• Customer Support

• Customer Care

• Call Center

• Underwriting

• Financial Analysis

• Credit Analysis

• Fair Housing Regulations

• Management

• Analysis skills

• Growing experience

Additional Information

SKILLS

Organised, fast learner, great with customer service and support, good with computers and software/technology, very positive and easy to talk to, multitasking skills, can speak/read/write in English and Albanian, understand some German and Turkish, great with using phones, taking calls and scheduling.

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