Leasing Executive cum Sales & Marketing

CURRICULUM VITAE

APRIL JOY A. SISON

Victoria Towers-D, M. Ignacia St. Quezon City

Mobile No: 099-********

Email add: ************@*****.***

Overseeing and being responsible for daily operation s for more than 8 years of experience abroad in my chosen field. I had maintained an excellent performance record and earned a reputation, team work and work of ethics.

CAREER HIGHLIGHTS/WORK EXPERIENCES

Transworld Properties International, Dubai-UAE

August 2013- January 2021

Position: Leasing Executive cum Marketing

Making Tenancy Contracts, MOU, Investment Plans and other related important agreement between the Landlords’, Sub-tenant, Tenant. Preparing Payment details and cheque details to tenant, efficient and timely processing of all required administrative forms, reports and related information. Overseas the documents submitted by the tenants and checks for their validity and accuracy. Coordinating and maintaining support with Marketing Dept. for closing new deals. Dealing with Tenants, answering phone queries, and resolving the issues at the maximum.

Making Renewal Notice, and any other related Notices to be issued to the Tenant, making follow-up.

Following RERA rules and regulations in terms of rent and other payments. Replying E-mails in a professional & timely manner. Keeps confidential matters and adheres to the strict confidentiality of all records and pertinent documents, ensuring that no records shall be exposed but should always be kept intact.

Receiving payments of monthly rentals and utility charges from tenants. Maintained clean and efficient work environment.

Works in a fast face environment with new challenges daily. Maximizing price per square foot through careful monitoring of leases and applicable laws.

Prepare memos for Accounts Department to raise invoices. Monitor arrears and follow-up with tenants as necessary. CAREER OBJECTIVE

TRANSCOM WORLDWIDE, ILOILO

February 2013 TO June 2013

Position: Customer Service Associate

Answer courteously inbound calls.

Responds to customer inquiries.

Creating a positive rapport with the callers or customers over the phone and the proper actions to control the telephone calls.

Generates a customer interest in the Services or products offered by the company. Ensures a feedback from the customers to further improve the customer service satisfaction.

Manage and update the customer data base with the current update of the status. Evaluate problems and issues of the customers and provide logical lasting solutions. Manage and immediate first call resolution.

SPI GLOBAL, ILOILO

November 2012- January 2013

Position: RAMP AGENT- TELEFLORA ACCOUNT

Answering and Handling both inbound and outbound calls. Dealing with callbacks, disconnects, call transfers, messages & hold. Provide customers with product and services information especially whatever concerned Holiday’s it may.

Document all call information according to the standard operating procedures. Identify and escalate priority issues.

Route the Calls to appropriate resources

Complete all call logs.

Prepare end of the day report.

EDUCATIONAL ATTAINMENT:

BACHELOR IN MEDICAL LABORATORY SCIENCE

Central Philippine university, Philippines

2008-2012

Age: 29 years old

Birthdate: April 20, 1992

Birthplace: Quezon City, Metro Manila

Civil Status: Single

Nationality: Filipino

I hereby certify that the above information’s provided are true and of the best of my knowledge.

PERSONAL DATA:

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