Erin Bracken
**** ********* ***** • Lafayette, Indiana • 865-***-**** • **********@*****.***
Education
Purdue University West Lafayette, IN
Bachelor of Science, Environmental Health May 2021
Ivy Tech Community College Lafayette, IN
Associate of Science, Liberal Arts August 2019
Associate of General Studies, General Studies
Technical Certificate, Healthcare Specialist
Technical Certificate, General Education Transfer CoreExperience
O’ Charley’s September 2018- March 2020 Lafayette, IN
Server
• Multitasking and memorizing while providing positive guest interactions in a timely manner
• Collaborating and communicating with staff of different departments to promote guest experience
Home2 Suites by Hilton February 2018- August 2018 Lafayette, IN
Guest Service Representative
• Maintaining high quality guest experience while interacting with a large variety of guests to enrich their experience.
• Managing and overseeing the building after a certain hour while accommodating guests needs
• Collecting inventory and analyzing computer data
Legacy Pub August 2016- February 2018 Lafayette, IN
Server
• Demonstrating organization and teamwork to enhance guest experience
• Engaging in customer service skills for effective communication and conflict resolution
Spicy’s North April 2013- July 2016 Knoxville, TN
Shiftleader, Bartender, Server
• Collaborating with managers to organize and execute daily strategies
• Collecting inventory and overseeing the building prior to guest and other staff arrival