Information Specialist Clinical Pharmacist

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Autumn Tami, PharmD Myrtle Beach, SC *9577 814-***-****

adm85k@r.postjobfree.com

Experienced Pharmacist

10+ years’ success leading pharmacy teams through periods of expansion, challenge, and change, looking to pivot into a new role that demands clinical, managerial, and regulatory expertise. Dedicated Pharmacy professional with the education, experience, and skills necessary to improve patient outcomes, increase access to care, and reduce costs without compromising quality. Proven success solving complex industry problems by effectively managing people, products, and profit. Talent for designing and planning innovative clinical programs with minimal oversight. Moral and ethical standards that foster genuine, professional relationships within the community and healthcare network. Compassionate leader who thrives on positive outcomes for all invested parties. PROFESSIONAL SKILLS

● Customer Service Excellence

● Ambulatory Care

● Cost Reduction & Inventory

● Insurance Coordination

● Prior Authorization

● Claims Adjudication

● Formulary Management

● Medicare & Medicaid Systems

● Recruiting & Staffing Initiatives

● Medication Education & Screening

● Adverse Events

● Product Quality Complaints

● Budget & Labor Management

● Performance Management

● Health Care Agency Collaboration

● Team Performance & Leadership

● Quality Assurance Measures

● Regulatory Compliance

● Medical Documentation & Writing

● Clinical Outcomes Measures

● Community Outreach

● Supply Chain Management

● Safety Reporting

● Quality Reporting

Career Experience

IQVIA, Durham, NC – February 2021 to Present

Operations Specialist 3, Medical Information Specialist, Pharmacist (COVID-19 Vaccine)

• Respond to and document inquiries related to the client’s product from consumers, healthcare providers, and online sources.

• Accurately identify appropriate FAQs and SRDs to create summary reports and HCP Fulfillment Letters as appropriate per project specific MIPP.

• Identify and classify Adverse Events, Serious Adverse Events, and Product Quality Complaints.

• Document individual solicited and unsolicited AE and PQC reports for submission to Safety and Quality departments.

• Create medical narratives used to generate and submit Safety and Quality reports within required regulatory timeframes.

• Participate in team case discussions and SharePoint content creation/edits as assigned.

• Liaise with HCP to provide unbiased medical information as related to approved uses of the client’s product.

• Provide HCP with relevant medical, therapeutic, and regulatory approval status updates as related to client’s product.

• Investigate, document, and escalate critical temperature excursions and deviations related to client’s product.

• Maintain working knowledge of ICH, GVP, and GCP in addition to all project related SOP’s. Autumn Tami Page 2

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CVS Health, Myrtle Beach, SC – March 2013 to November 2020 Pharmacist

• Filled all prescriptions with a high degree of accuracy and timelines in compliance with all applicable regulations.

• Decreased risk of adverse events by educating patients regarding dosing, route of administration, application, and storage of prescribed therapies.

• Collaborated with physicians to optimize therapy if actual or potential problems were identified within a proposed treatment plan.

• Increased medication access by demonstrating empathy and offering affordable solutions to costly treatment regimens.

• Improved in store sales by assisting customers with OTC medication purchases and making recommendations.

• Enforced regulatory compliance standards through meticulous record keeping and careful interpretation and application of all laws regarding pharmacy practice and dispensing.

• Exceeded yearly immunization goals by hosting community outreach events to increase vaccination awareness and acceptance.

• Awarded yearly for customer service excellence, as demonstrated by surveys, base growth, and customer retention.

• Recognized for contributions leading to improved quality rating of overall store performance measures. Giant Eagle, Inc., Pittsburgh, PA – February 2008 to March 2013 Pharmacist

• Verified and dispensed all prescriptions with accuracy, timeliness, and in accordance with all state and federal laws.

• Provided exceptional customer service by educating patients on the use of OTC medications, first aid supplies, and portable medical devices.

• Communicated with insurance companies to resolve complex formulary issues to ensure accurate adjudication, reimbursement, and total compliance with Medicare and Medicaid standards.

• Recorded and reported inconsistent prescribing trends, resulting in the exposure and elimination of a local pill mill operation.

• Educated student pharmacists and pharmacy technicians by demonstrating expert knowledge of pharmacy operations, clinical therapeutics, drug information, and patient care standards. Duquesne University, Pittsburgh, PA – July 2009 to March 2011 Academic and Research Pharmacy Fellow (Ambulatory Care Focus)

• Built a framework for success and progressive learning at clinical practice sites by serving as mentor to sixth year PharmD candidates.

• Lectured in several classes and served as a teaching assistant for the APhA immunization lab.

• Performed Clinical Pharmacist duties at the Center for Pharmacy Wellness where disease state management programs combining MTM and ambulatory physical assessments resulted in decreased University sponsored healthcare costs and improved measurable clinical endpoints.

• Enabled the medically underserved to access vital healthcare services by partnering with local physicians, charitable organizations, and major pharmaceutical companies.

• Designed, implemented, and instructed a cross curricular class in the Healthcare Supply Chain Management program offered through the Business School.

• Developed and instituted a preventative screening test for anemia, resulting in early detection and treatment.

• Received a grant to develop a clinical assessment tool able to quantify and qualify the financial impact of clinical pharmacy interventions.

• Presented posters at the annual APHA meeting in California and co-authored several published studies.

• Medical writing as pursuant to creating grant proposals, IRB proposals, consent forms, disease state educational pamphlets, P & T committee reviews, interdisciplinary presentations targeting various therapeutic areas, SOAP notes, patient case studies, and press releases.

Education & Licensure

Doctor of Pharmacy

Duquesne University, Pittsburgh, PA (2009 graduate), Magna Cum Laude, Honors College, Rho Chi, Golden Key Licensure

● Registered Pharmacist – South Carolina State Board of Pharmacy (Active)

● Registered Pharmacist – Pennsylvania State Board of Pharmacy (Active)

● Registered Pharmacist – Florida State Board of Pharmacy (In-Process)

● American Heart Association CPR/BLS Certification (Current)

● Authorization to Administer Injectables – APhA Certification Course (Completed 2009)

Contact this candidate