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Services Manager Foreign Exchange business and operations

Location:
Quincy, MA
Salary:
65000
Posted:
June 20, 2021

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Resume:

AAMIR AHSAN

** ****** **., ******, ** ***** Phone: 617-***-****

Email: adm85i@r.postjobfree.com

Summary

Enthusiastically seeking a management position in a well-reputed challenging and professional organization where I should have the liberty to make best use of my academic / professional skills and experience.

WORK EXPERIENCE

Diversified 14 Years of Experience in the Banking Domain (Sales & Operations)

Performance driven and knowledgeable business manager with a proven track record of success and employer satisfaction in maximizing profit.

Experience with hiring, strategic planning, staff supervision, and coaching abilities of staff to enhance exceptional skills so that they take initiatives.

Experienced in handling multi tasking demands, determining priorities, recognizing risk factors, and making sound decisions in current fast-paced environments.

7 Years Managerial Experience

6 Years Supervisory Experience as Customer Service/Business & Operations.

FAYSAL BANK LIMITED

Branch Manager/RVP DHA Phase 6 Lahore Dec 2015-Till Date

Overall management and development of retail/ commercial / consumer business of the branch by marketing FBL products and services.

Plan, manage and execute a strategy to achieve targeted deposit, lending, and non-fund-based income.

Responsible for the overall profitability monitoring of the branch and service operations.

Evaluation/ interview of potential customers and assessing their feasibility of becoming an account holder of the Bank.

Backup of Manager Operations & Regional Manager

Keep close monitoring of Branch Operation to monitor the post internal audit remedial action plans.

Hiring of Branch Staff, Employee retention & Compensation, Highlight training needs for Branch Sales & Operations staff for Performance Management.

Keep the superior informed about any development and issues including compliance related issues, audit issues, misappropriation of funds or authorizations and any other serious issues which may require the attention of senior management.

Successful execution of all other assignments, given by respective Regional Manager.

To achieve full compliance of PR, SOP’s and relevant Policies for audit purposes.

Branch Services Manager (AVP) Dec 2013-Dec 2015

To manage the overall Branch Operations.

Supervising and handling day-to-day branch operational functions related to areas of Cash, Remittances, ATM replenish and Balancing, Communications and Security.

To achieve full compliance of Prudential Regulations, Standard Operating Procedures and relevant Policies for audit purposes.

Intensive experience of branch operational task such as clearing, collection, cash department activities, account opening, local and foreign funds transfer, branch GSD and HR issues, locker related issues etc.

Intensive Experience of GAAP,SAP, Reconciliation of GL's, Prepare Month end and half yearly closing Books, Accounting Entries, Financial reporting, Recording and Analysis of financial information.

Conducting and handling branch related quires from SBP, FBR, HO, Compliance etc.

Responsible for preparation of branch foreign exchange return submitted to SBP at month end.

Responsible for positive branch audit rating and implementation & compliance of regulatory and bank’s compliance policies.

Any other assignment given by the CHO/RHO or the Regional Manager.

Apart from operational tasks contributed in business side in liabilities and performed in Cross selling, Banc assurance, Auto Loan, Credit Cards, Personal loans.

Senior Branch Services Officer (Supervisor OG I) Aug 2011-Nov 2013

Backup of Manager Operations.

Responsible for preparation of branch foreign exchange return submitted to SBP at month end.

Responsible for positive branch audit rating and implementation & compliance of regulatory and bank’s compliance policies.

Supervising tellers (opening, closing and managing of cash), remittance officer, account opening officer and locker officer for day-to-day operation related tasks.

Remittances Officer October 2009 – Aug 2011

Handling of local and foreign remittances of the branch.

Clearing, Collection and corresponding with the Central Processing Unit on all issues related to remittance and clearing.

Entry on all related entries into SYMBOLS banking software.

ATM replenish and Balancing.

Preparation of Foreign Exchange Return.

Customer Services Officer August 2008 – September 2009

Opening of Accounts & Maintenance

Developing CASA (Current & Saving account) Deposit for the branch.

Cross selling of Products & Services.

Handle/resolve customer complaints professionally and in a timely manner and also ensure non-occurrence of the same.

Looking after Term Deposits.

Managing ATM cards & Cheque Books

EDUCATION

Master of Business Administration (2016)

UNIVERSITY OF ENGINEERING & TECHNOLOGY, UET LAHORE. (IB&M)

B.COM (2007)

PUNJAB UNIVERSITY, LAHORE

I.COM (2005)

BOARD OF INTERMIDIATE AND SECONDRY EDUCATION LAHORE

Matriculation (2003)

BOARD OF INTERMIDIATE AND SECONDRY EDUCATION LAHORE

ACHIEVMENTS

President & CEO Club Member for Year 2014-2016-2018-2020

Banc assurance Convention Qualifier of Turkey Dec 2014 – Feb 2015

Banc assurance Convention Qualifier of Amsterdam Mar 2015 – Jul 2015

Banc assurance Convention Qualifier of Hong Kong Mar 2016 – Jul 2016

Banc assurance Convention Qualifier for Cash Prize Apr 2017 – Jul 2017

CASA Campaign Qualifier for Cash Prize Mar 2018 – Apr 2018

CA Campaign Qualifier for Cash Prize Jul 2018 – Sep 2018

CA Averages Campaign Qualifier for Cash Prize Sep 2018 – Dec 2018

Wealth Management Convention Qualifier Cash Prize May 2019 – July 2019

Wealth Management Convention Qualifier Cash Prize Sep 2020 – Nov 2020

Wealth Management Convention Qualifier Cash Prize Apr 2021 – Jun 2021

SKILLS

Ability to ensure high quality, profitable service levels.

Ability to learn quickly and apply that knowledge along with the ability to work in a team environment.

Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint

Excellent customer service skills with strong phone sales ability

Strong interpersonal skills and the ability to build professional working relationships with branch team and throughout the organization.

Highly organized with the ability to deliver on multiple priorities, attend to details but maintain focus on the big picture safety.

Strong communication and presentation skills with an ability to deal with all levels in a confident and professional manner.



Contact this candidate