Sponsor Plant Controller

Gregory M. Petersen

Federal Way, WA 206-***-**** https://www.linkedin.com/in/greg-petersen-556906b6 adm7yr@r.postjobfree.com

Operations Manager

Change Management Team Building & Leadership Continuous Improvement

Accomplished and results-driven professional with broad experience in operations management, backed by track record of success in optimizing workflow, improving processes, capitalizing on cost savings opportunities, and navigating organizations through period of accelerated profitability and revenue growth. Excellent communication and interpersonal skills as a dynamic and collaborative team leader with a history of effectively aligning cross-functional initiatives and cultivating high-performance personnel through advanced methods of staff training and performance management. Technical proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), Oracle software applications, Hyperion Pillar, AS400, Kronos, and Oracle Business Intelligence.

Operations Management

Safety Protocols

Logistics & Supply Chain

Budgeting / Forecasting / P&L

Auditing & Regulatory Compliance

Process Improvement

Workflow Optimization

Performance Management

Staff Training & Development

Recruiting & Staffing Initiatives

Cross-Functional Collaboration

Relationship Building

Customer & Vendor Relations

Cost Savings & Avoidance

Customer Experience & Satisfaction

Multi-Site Facility Management

PROFESSIONAL EXPERIENCE

MOHAWK INDUSTRIES, Kent, WA 7/2019 – Present

Warehouse Manager 2

Operations Oversight & Workflow Optimization: Spearhead all aspects of day-to-day operations for the Kent facility (servicing Washington, Oregon, Idaho, Alaska and Canada); continually optimize warehouse workflow through gathering, tracking, monitoring, and analyzing performance metrics/data to zero-in on operational inefficiencies.

Performance Management: Govern adherence to established performance standards, to include a weekly scorecard comparing/ranking all 32 Mohawk Warehouses; successfully achieved #1 ranking, as well as numerous top five rankings.

Team Building & Leadership: Direct a workforce of 26 personnel across warehouse, logistics, and transportation with a centralized focus on safety; address/mitigate all personnel issues, including employee support, performance monitoring and evaluation, investigations, and disciplinary action (up to and including suspension and termination).

Recruiting & HR Functions: Oversee staff recruiting, training, development, and retention with a primary focus on driving productivity via cultivating high-performance personnel; serve as intermediary with HR support in Dalton, GA.

Crisis Management: Navigate all occurring emergency situations, regardless of extreme weather conditions, accidents, and all other incidents with the potential to impede service; successfully weathered the COVID-19 pandemic with zero employee layoffs as a direct result of managing overtime, targeting external freight opportunities, and cutting costs via implementing new standards (i.e. mandating that all routes must weigh 14k pounds or more).

Safety & Regulatory Compliance: Ensure a 0% injury/incident rate (with a company history of going three years injury-free) through maintaining a safe work environment via adherence to OSHA and DOT regulations, as well as Mohawk safety policies and standards; instrumental in advocating ongoing safety through quarterly safety meetings.

Budget Management / P&L Accountability: Monitor budget utilization/metrics and deliver reports on all variances; hold full accountability over the warehouse’s P&L statement and facilitate preparation of the annual budget.

Auditing: Lead/conduct daily, weekly, and monthly audits to ensure compliance via internal auditing.

DARIGOLD, Seattle, WA 11/2017 – 5/2019

Warehouse Manager

Operations Leadership & Workplace Organization: Oversee warehouse leadership and operational teams with a centralized focus on ensuring superior levels of accuracy, safety, reliability, sanitation, and quality; served as Darigold Performance System project sponsor for 5S and Powered Industrial Truck teams.

Safety Protocols: Key member of the safety committee designated to review safety incidents and advocate best practices.

Vendor Relationship Building & Cost Savings: Slashed operational costs while accelerating efficiency as a result of establishing and fostering strategic vendor partnerships.

Team Building & Leadership: Drove employee development and retention through on-the-job the training and continuing education; conducted in-depth employee investigations within a unionized environment and provided classes for a PDP certification for a supervisor for long-term retention.

Process Development & Improvement: Developed and instituted standardized warehouse processes as a baseline for warehouse supervisor staff, effectively creating a self-directed analytical and systematic troubleshooting process.

Customer Experience & Satisfaction: Maximized overall customer satisfaction rates as a result of continually maintaining order fulfillment rates above company standards.

Cross-Functional Collaboration: Collaborated with cross-functional departments, including supply chain, production, transportation, engineering, accounting, and quality departments.

Budget Control & Financial Management: Tracked ongoing warehouse performance against budget requirements and collaborated with Plant Controller on a broad range of financial procedures/processes.

Supply Chain Project Management: Strategically standardized supplies to reduce costs using standard 48x48 pallets and purchasing refurbished pallets to reduce both cost and inventory.

YRC FREIGHT, Tukwila, WA 8/2016 – 11/2017

Senior Supervisor

Operations Leadership: Led a team of supervisors in executing daily operating plan, while maintaining safety, value, and service standards within the Seattle Distribution Center; managed daily staffing needs, forecasted freight volume, reviewed resource availability, conducted pre-shift briefings with team, and upheld ethical business practices when working with key stakeholders throughout the operation.

Safety Excellence: Successfully received numerous awards for pioneering full-scope revamp of safety culture.

Staff Training & Performance Improvement: Augmented professional development for all personnel through providing on-the-job training, in turn boosting productivity, cutting freight damage, and minimizing the need for corrective action.

Supply Chain & Inventory Optimization: Prevented supply chain disruptions and promoted timely inventory turns as a result of consistently maintaining on-time delivery.

Shipping Procedures: Oversaw hazardous material shipping procedures requiring precise procedures and documentation.

UNION PACIFIC RAILROAD, Seattle-Tacoma, WA 5/2011 – 7/2016

Senior Manager of Terminal Operations

High-Volume Team Leadership: Directed a team of terminal managers and yardmasters holding collective accountability over the safe work environment of 120 personnel dedicated to driving value service to our customers; executed safe transportation operations while leading large teams within budget and limited timeline parameters.

Cost Savings: Reduced overtime to below 10% for three different yards and a total of 14 different scheduled crews.

Project Management: Completed a six-month sales and marketing joint project presented to executive team.

Safety Excellence: Developed Annual Safety Plan for workgroup to promote/enforce safe working best practices, leading to successfully maintaining a record of zero injuries over the span of three years; developed risk mitigation maps for field efficiency testing designed to minimize derailments and personal injuries.

Stakeholder Relations: Maintained active communication with key stakeholders (to include local and federal government officials, strategic partners, and internal teams) to ensure continuous workflow and prevent supply chain disruptions.

Continuous Improvement & Performance Management: Pioneered a multitude of continuous improvement projects centralized on augmenting working conditions, record keeping, and performance KPIs.

Marketing & Sales Acumen: Completed the marketing and sales shadow program; rotated through the different groups within the marketing and sales department within the span of nine months.

Additional Experience

Senior Manager of Terminal Operations Union Pacific Railroad, Elko, NV

Manager of Terminal Operations Union Pacific Railroad, West Colton, CA

Manager of Operating Practices Union Pacific Railroad, Milford, UT

EDUCATION & CREDENTIALS

Masters of Business Administration, University of Phoenix, St. George, UT

Bachelor of Arts in Business Administration, Seattle University, Seattle, WA

Completed OSHA 30-hour General Industry Safety & Health Course / OSHA Cardholder

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