Jennifer Gonzalez
************@*****.***
Perkasie, Pennsylvania
Objective
Professional administrative assistant with a significant background in customer service, sales, and creating strategic management skills as well as a substantial experience in health and education desiring a full-time position assisting and supporting administration in a variety of capacities. Core Qualifications
-Sycle, Microsoft Office, Power Point, Excel, AX, Labman, ACT, Schoology, Skyward
-Effective and strong written and verbal communication
-Organizational skills
-Team leadership skills
-Strategic and tactical planning skills
-Training/Development/Presentation skills
-15 years of experience in education
Education
University of Houston, Bachelor of Science
- Specializations in Education, Life/Earth Science/Health Rice University – Earth/Space Sciences
Sam Houston State University - 30 credits towards Licensed Professional Counseling Lone Star Community College
Therapeutic Hatha Yoga Certificate with Ayurveda training CASA Advocate
Administrative Assistant/Hearing Instrument Specialist Apprentice 2019 – 2021 Listen 2 Life Hearing Center Chalfont, Pennsylvania
-educated patients on personal hearing loss
-analyzed and repaired hearing aids
-evaluated and assisted in creating more efficient office procedures
-improved patient services
-created and implemented procedures to improve monthly business revenue
-answered and managed incoming and outgoing calls
-evaluated patient needs, scheduled appropriately
-created, organized, and managed patient profiles
-provided product knowledge
-organized and prepared supplies
2017- 2019 SIGA Energy Houston, Texas
Administrative Assistant/Account Manager/Marketing/Sales
-Managed client accounts
-Supported owners’ and employee’s account needs
-inside/outside sales
-marketing
2014-2016 Element Materials Technology Houston Texas Administrative Assistant/Account Manager/Office Manager
-Organized and reported department’s revenue
-Competently met monthly deadlines
-Coded services, calculated hours, and invoiced clients
-Managed previous clients’ accounts and organized the billing process for new accounts
-Answered and directed phone calls and greeted guests
-Managed and ordered office supplies
-5 S Methodology group member
Educational Experience
2017 - 2019 Klein Independent School District Houston, Texas Substitute Teacher
-continued the educational process in various long term and daily K-12 educational environments 2003-2014 Klein Independent School District Houston, Texas 6th and 7th grade Science Teacher
*2009-2013- member of Campus Instructional Development Committee
*2008-2013 Sixth grade Team Leader
*2008-2010 Community Problem Solvers Sponsor
*2010-2013 Destination Imagination Sponsor
*2008 Curriculum writing committee
2002-2003 Cy-Fair Independent School District Houston, Texas Substitute Teacher
2001-2002 The International School of Aberdeen Aberdeen, Scotland Substitute Teacher
1999-2001 Pershing Middle School Houston, Texas
6th and 8th grade Science Teacher
1994-2003 Aramark Catering Services Houston, Texas Suite Attendant
1993-1995 Hard Rock Cafe Houston, Texas
Server trainer
1983-1993 Lancaster Airport Restaurant/Hayden Zugs Lancaster, Pennsylvania