SIRGALAHAD V. ABIVA

Registered Mechanical Engineer

Blk 21 Lot 15, South 2 Extension

Camella springville Molino Cavite

Cell # 091********

Email: adm7mg@r.postjobfree.com

Employment Record

Honda Cars Philippines (Laguna Technopark, Sta Rosa Laguna) – 1996 to 2002

Job Description:

oMonitoring of all Honda Dealership nationwide by conducting monthly Dealer clinic (audit) and strictly Implementation of the standard process and procedures set by manufactures.

Provide Report with recommendation / countermeasure (Presentation Materials) and discuss to dealers Managers (Service Manager and Branch Manager)

oAssist new dealership by providing assistance in setting the service operation.

oConduct the following training course

Job control ( JC 100) – JO Monitoring, proper dispatching of JO, efficiency, productivity and workbay utilization.

Service Advisor – JO creation, Customers Handling and complaints, Conduct training for Job Control course and HSMART (Service advisor training course)

Appointment handling – Telemarketing and handling appointment calls

oHealth and safety committee member.

Health and Safety monthly audit within the manufacturing plan, Identify Hazardous work area and provide countermeasures

Overseas Training

oCompleted Honda Service Advisors training course at Tokyo Kensu Center Japan (1 and 1/2 months)

Honda Cars Alabang (Branch of Honda Makati)

Production Control Officer (2002 -2012)

Service Supervisor - 2002 to 2007

Assistant Service Manager - 2007 to 2012

Job Description:

oCheck and Review all Job order (JO), such as Tasklist, Flat Rate Time (FRT),

oMonitor Efficiency and Productivity of all Technicians

oMonitoring of workbay utilization

oIncorporate new tasklist to SAP system for easy reference of reception

oMonitor Technician Time IN and OUT per taklist/ per JO for computation of monthly performance

oImplement computerization of Technician performance

oIdentify TOP 10 technicians and TOP 3 Service Advisor as part of monthly recognition

oMaximized pick-up and delivery of units per day

oCreate technical Report to support warranty claims, insurance approval, etc as part of justification process.

oHelp to attained Monthly service target by monitoring the daily sales compared to budget. Command GR and BRP to increase output if low sales.

oDiscuss weekly and monthly attainment and present to managing head and the rest of the Operational Committee (OPSCOM)

Other Job Assignment

Pollution Control Officer (Certified By DENR)

Job Description:

oStrict monitoring of waste materials of Honda Cars alabang

oInsure that all hazardous waste e.g. used oil and bulb, contaminated material are reported to SMR and CMR on a quarterly report

oProvide Self Monitoring Report and submit to DENR on Quarterly Basis

oProvide CMR semi annual report to DENR

oCompleted DENR training course and accredited by DENR as pollution Control Officer of Honda Alabang

oSpearheaded to be Honda Cars Alabang as Green Dealer Certified by Honda Cars Philippines, Inc (HCPI) - July 2007

Others Accomplishment

o3 years evaluation committee - Quality Circle

Conduct Quality Circle Training

Evaluate manuscript and provide recommendation

oGold Awardee - International Quality Circle held in Cebu Convention Center (QCPA)

Health and safety Officer

Completed Basic Occupational safety and Health by BOSH

Job Description:

oIdentify hazardous places per department and provide Job Hazardous analysis and submit to Branch Manager

The following duties are:

Fire Safety Prevention

Emergency Preparedness

Accident Investigation

Electrical Safety

Material and Handling Storage

Honda Cars Makati (Main Branch) – 2013 to 2018

Assigned to General Repair Officer

Job Description:

oHandling General repair section, 42 technicians, 4 leadman and 7 cadit Engineer

oMonitor Productivity and Efficiency of each technician

oMonitoring of Repair procedure

oMonitoring of all required tools per technicians and toolroom and conduct monthly inventory

oUpdate weekly and monthly report and discuss to OPSCOM

oConduct Plan Do Check Action (PDCA) for every finding resulted by noncompliance - based on audit report

oProvide action plan / recommendation report for not hitting the target

Pollution Control Officer (Certified By DENR) – Honda Cars Makati

Job Description:

oStrict monitoring of waste materials of Honda Cars Makati

oInsured that all hazardous waste e.g. used oil and bulb, contaminated material are reported to SMR and CMR on a quarterly report

oProvide Self Monitoring Report (SMR) and submit to DENR on Quarterly Basis

oProvide Compliance Monitoring Report (CMR) semi annual report to DENR

oCompleted DENR training course and accredited by DENR as pollution Control Officer of Honda Cars Makati

Body Repair Section (June 2014)

oMonitor Quality of units ready for released. See to it that all requested based on Job Order are properly done and installed.

oDaily checking of parts pending and availability through SAP system. Prepares all parts requests in accordance with Repair Orders or LOA

oEnsures that all job orders assigned to Body Repair technicians are properly clock – in and out to monitor efficiency of repair.

oCoordinates with Service Advisors regarding status of repair to ensure that customers are updated regarding release of unit.

oFacilitates re-inspection of additional repair to avoid delays and ensure that all customer queries were properly addressed.

oPrepares all necessary documents prior to billing to ensure that all repair order will be properly billed and accounted.

oCommunicates regularly with Service Advisors to provide up to date status of repair.

oEnsures accomplishment of repair request indicated and specified in the repair order prior to release of unit.

oProvides information for BR – related Technical Reports.

oProvides regular updates of vehicle repair status

oCheck to ensure that accomplishment of repair request indicated and specified on the repair order prior to release of unit.

oAttend to customer concerns and answer queries about vehicle repair status.

o5S Compliance

Maintains workshop cleanliness and orderliness to ensure compliance to 5S standard to promote professional image

Ensure cleanliness of vehicles undergoing repair

Ensures that all Technicians are completely equipped with Personal Protective Equipment (PPE) before and during repair of vehicle

Assigned to Service HUB – Greenbelt 1 to improve service operation

Honda Cars Global (Main Branch) – 2019 to present

Handling the following Task

oReception

oWorkshop

oPollution Control Officer

oHealth and Safety Officer – Reporting and communicate to City Heath of Taguig (task force Covid)

oDisaster Preparedness – Fire Marshall

Job Description

oMonitor all Service Advisors performance

oStrict monitoring of Telemarketing activities and provide weekly report to OPSCOM

oCheck status of all carout unit based on parts availability

oInsured that all complaint are properly manage

oAssist customer concerned – Customer Handling

oMonitor Productivity and Efficiency of each technician

oMonitoring of Repair procedure

oMonitoring of all required tools per technicians and toolroom and conduct monthly inventory

oUpdate weekly and monthly report and discuss to OPSCOM

oConduct Plan Do Check Action (PDCA) for every finding resulted by non-compliance - based on audit report

oProvide action plan / recommendation report for not hitting the target

Skills

Customers Handling

Analytical

Preparation and Presentation Skills

People handling skills

Trainer

Educational Background:

Collegiate (1995) University of Perpetual Help – Las Piñas City

BS Mechanical Engineering

1995 Passed the Licensure Examination (Mechanical Engineer)

Seminars Attended

Upon Request

Personal Information

Age: 48 years old

Nationality: Filipino

Civil Status: Married

Gender: Male

Birthday: August 24, 1972

Birthplace: San Felipe, Zambales

Religion: Roman Catholic

Engr. Sirgalahad V. Abiva (Ogie)

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