Service Consultant Product Specialist
Resume:
BSC BIOTECHNOLOGY
MANAGEMENT
adm7l3@r.postjobfree.com
CELL
ADDRESS
Kosmosdal, Samrand
AREAS OF EXPERTISE
Numeracy:
Good with numbers, obtained level B in
pre-degree Mathematics, B in food and
water microbiology and level D in
statistics.
IT Literacy:
Competent user of PowerPoint, Word,
Excel, used it since first year to compile
assignments and presentations.
SKILLS
Leadership
Selling skills
‘Can do’ attitude
VULANI MKHACANE
PERSONAL SUMMARY
A competent and organized individual who can work as part of a team and manage several priorities at any one time. I have a positive attitude, strong work ethic, and a keen desire to learn and grow within a firm. I possess superb communications skills, and always treats people with respect and per their individual needs. As a graduate, this opportunity will leverage my core skills, and I will bring my unique knowledge I obtained throughout my years of studying my degree and working at various companies.
As a dedicated professional I fully understands the importance of any department to any organization, and therefore aims to make any office I work in as effective and efficient as possible.
WORK EXPERIENCE
MEDTRONIC AFRICA- Diabetes Sales Representative (March 2018 - April 2021)
Traveling to places and trying to persuade customers to purchase products from me on behalf of Medtronic in order to make sales. As a product specialist, I also train Dischem pharmacies on iport device. DISCHEM PHAMARCY – Festival Mall Johannesburg FOOD AND VITAMIN CONSULTANT (Work Integrated Learning)- JUNE- JULY 2015
I was placed in food and Vitamins as a Consultant. I was explaining everything there is to know about a certain product to the customers. I helped customers choose the best products by using my food technology knowledge to explain how the product will have an effect on their bodies. This was found helpful to many customers.
Duties:
• Assess and discuss health issues or symptoms with clients to help them achieve wellness.
• Educate individuals about various aspects of natural health and recommend methods that will benefit a client.
Attention to detail
Professional
• Working in fast paced, high transaction volume environment.
• Ability to organize & prioritize
workload within any setting.
• Capable of following instructions
and maintain active listening during times
of pressure.
Personal
• Able to work closely with other
professionals as part of a team.
• Strong influencing and communication
skills.
• Ability to pick up new skills and
knowledge quickly.
• Can function in a fast-paced
environment.
• Comfortable with being the ‘go to’
person in a company.
• Teaching clients about using
supplements.
KT SPORTS – GIYANI, MASINGITA BUILDING SALES
CONSULTANT- NOV 2008 – JAN 2009
As a Customer Service Consultant, I spent a lot of time answering phone calls and talking to customers regarding our company's products. In addition to answering customers questions, I identified opportunities to offer information and make product suggestions based on a customer's needs. KPM HOLDINGS – MIDRAND, JOHANNESBURG OFFICE
ASSISTANT- FEBRUARY – DECEMBER 2011
• General Administration.
• Petty Cash.
• Typing Letters and Proposals.
• Setting up a Retail Banking System.
• Maintain an Effective Credit System.
• Capturing Data and Updating Records.
• Stock Control. • Managing Office Stationery.
duties
• capturing information.
• ensuring all records are accurate and up to date.
• updating and changing information on the customer’s account.
• Filed electronic and hard copy documents.
• Responsible for taking orders.
• handle difficult customers and ensure that all customers are happy. ACADEMIC QUALIFICATIONS
GENERIC MANAGEMENT CERTIFICATE (2020 CHIETA)
NATIONAL CERTIFICATE ON PHARMACEUTICAL
REPRESENTATION 2019 (CHIETA)
2
CAREER STATEMENT
“I feel that my greatest strengths are
firstly my strong commitment to
providing a professional service to fellow
colleagues. Secondly my skill at developing
and maintaining close working
relationships with people from all social
backgrounds, which in turn helps me to
gain an in-depth understanding of their
individual needs.
MIDRAND GRADUATE INSTITUTE
(Pearson Institute of Higher
Education) 2013-2017
BSc Biotechnology
Level A; Plant propagation and
Agricultural economics; Food and
Water Microbiology(B)
PRE- DEGREE CERTIFICATE-2012
Level B; Mathematics
Giyani High School 2010
Bachelor endorsement
REFERENCES
MR Tshepo
STORE MANAGER
MRS GETRUDE NGWENYA
FOOD AND VITAMINS MANAGER
MRS KP MTHOMBENI
KPM DIRECTOR
Derick Palmer
Diabetes Manager
3
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