Quality Assurance Accountant

Qualified for challenges requiring expertise in key account management, relationship building, customer retention and service quality. Motivated leader and team player with a track record of consistently exceeding expectations, delivering exceptional quality assurance, boosting efficiency and contributing to revenue growth. Adept at the willingness to respond to the unexpected, as well as the ability to manage the daily deadlines in the high paced shipping environment while working under pressure.

Skill Summary:

Customer service-Oriented .

Demonstrate a mature, positive and professional attitude.

Excellent time management skills.

Superior coordination and cross functional alignment skills .

Dedicated to process improvement.

Pro-actively monitored needs of organization .

Willingness to learn and grow.

Work Experience:

Export Documentation Specialist

Britco Pork, Langley, BC

Responsible for the execution of export documentation requirements for shipments originating in the Canada to destinations globally.

Create Annex H and packing slips for chilled and frozen products separately .

Use container number and official CFIA seals numbers while shipment of products to ensure that the integrity of the product has not been compromised in transit.

Create or request all documents required for product to be in conformance with country of destination, which includes bills of lading, import permits.

Knowledge of all countries documentation and ensure timely processing of export shipments.

Warehouse Worker – DB Schenker Logistics - Delta, BC

Palletize and untie the products.

Put price tags and alarm tags on clothes, toys, beauty products etc.

Scan the products and transfer them to different departments or places by pallet jacks.

Worked at London Drugs as cashier & stock person

Enthusiastic self-starter who drives sale.

Demonstrate good interpersonal skills when dealing with customers, staff and management.

Ability to work quickly and accurately.

Strong selling and customer service skills.

Good cash handling abilities.

Professional Image, reflecting positively on the company.

Worked at Tim Hortons as Supervisor

Maintained a safe working and guest environment to reduce the risk of injury and accident.

Investigated and resolved customer inquiries and complaints in an empathetic manner.

Met all customer call guidelines including service levels, handle time and productivity.

Consistently provided friendly guest service and heartfelt hospitality. Operated the drive-through window register quickly and efficiently.

Worked under Kumar Mahesh & Co. ( Chartered Accountant)

Nangal, Punjab, India

Monitored daily transactions as per the requirements.

Prepared and processed requisitions, purchase orders & payments.

Keep financial records and maintained accounts.

Post journal entry and reconcile accounts.

ATLAS DOCUMENTARY FACILITATORS COMPANY PVT. LTD.

Mohali, Punjab, India

Call Center – HDFC – Credit Cards

It’s a target based job and provide services to customers and collect credit card money from them within a due date.

Education:

Diploma in Accounting

(Kwantlen Polytechnic University, Surrey)

M. COM Specialist in Accounting (Master Degree in Commerce) 2012-2014

Himachal Pradesh University, Shimla

B. COM Specialist in Accounting (Bachelor Degree in Commerce) 2009-2012

Himachal Pradesh University, Shimla

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