Business Analyst Graduate Assistant

Muhammad Azam

************@*******.**.** +1-304-***-**** Dallas, TX https://www.linkedin.com/in/muhammadsazam/ SUMMARY

A professional with 3 years of experience as a Business Analyst and similar analytical roles, supported with an educational background in Business and IT, seeking the position of Business Analyst in Quintrix Solutions. EXPERIENCE

Graduate Assistant Health Informatics Aug 2020 – May 2021 Marshall University Huntington, WV

• Delivered support and collaborated with department heads in College of Health Professions and Lewis College of Business in gathering and interpreting 20,000+ data points for the health informatics program.

• Researched, identified, and reported process inefficiencies and bottlenecks to department heads while developing and maintaining internal systems with requirements to improve efficiency by 10%.

• Received excellent recommendations from department heads and supervisors for improving the efficiency of workflow by 20% using Agile Waterfall methodologies. Jr. Business Analyst Sept 2017 – May 2019

Assura Tech Dallas, TX

• Acted as a Product Owner, owned the design, development, and maintenance of ongoing KPI’s, reports, analyses, and dashboards, to drive key business decisions and communicate key concepts to readers.

• Generated reports using real-time client data for the Sales and Business Ops departments, enabling them to target high-growth customers resulting in an average monthly customer conversion rate of 4%.

• Worked with developers to define system scopes and objectives based on user needs and documented all problems and worked to resolve them with a success rate of 80%. Auditing Analyst Intern Jun 2017 – Jul 2017

PricewaterhouseCoopers (PwC) Middle East

• Observed and applied basic principles and academic theories to business work associated with oil, gas and banking clients while adapting to a fast-paced work environment.

• Attended engineering analysis of production, drilling, and work over equipment, and operations on the OCS, reviewed vouchers, check payments, and receipts for auditing purpose.

• Analyzed 3 years of audit data using Tableau to identify 10 key problems in the client’s product strategy and conducted Root cause analysis on the findings. SKILLS

• Soft Skills: Teammate, Problem-solving, Data Visualization, Detail-oriented, Presentation, Report Writing, Microsoft Excel, Google Suite, Customer Relationship Management, Communication.

• Technical Skills: Data Analyst, Agile & Waterfall methodologies, Scrum, System Development Life Cycle

(SDLC), ERP, Python, R, SQL Database, Tableau, MicroStrategy, Power BI, Jira. EDUCATION

MS in Technology Management May 2021

Marshall University Huntington, WV

• GPA: 3.7

BS in Accounting & Finance May 2019

National University of Computer & Emerging Sciences Islamabad CERTIFICATIONS

Scrum Alliance - Certified Scrum Product Owner (CSPO) Jun 2021 Google - Data Analytics Professional Specialization May 2021 SSGI - Lean Six Sigma Green Belt Mar 2021

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