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Customer service Representative

Location:
Mission, TX
Posted:
June 17, 2021

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Resume:

PERPETUAL IKONDU

**** * ***** **, *******, Texas 78572,

956-***-****, adm7cq@r.postjobfree.com

PROFESSIONAL SUMMARY

SKILLS • Customer service • Written communication

• Time management • Detail oriented

• Task prioritization • Troubleshooting techniques

• Customer relations • Paperwork management

• Microsoft Word • Attendance

EXPERIENCE May 2020 - July 2020

Restaurant Employee

Stars drive in Mission, Texas

• Protected customers from cross-contamination and infection risks with thorough sanitizing of work surfaces and utensils.

• Processed accurate payments using pos register system.

• Managed catering work, including organizing supplies and arranging food in attractive displays.

• Met all customer needs with fast, friendly and knowledgeable service.

• Stayed efficient and productive by using slow periods to stock supplies, prepare ingredients and clean work or customer areas.

• Served fresh, delicious food within promised time frames.

• Developed solid relationships with staff, customers, and vendors.

• Assisted customers with sales needs.

August 2018 - December 2019

News Sub Editor

Vision Africa Umuahia, Abia, Nigeria

• Verified accuracy of facts, dates and statistics using standard reference sources.

• Improved materials and manuscripts with detailed advice on content, style and organization.

• Helped develop content ideas for specific reader groups.

• Managed production of news publication, including selecting artwork, overseeing layout and checking printing.

• Corrected errors in spelling, punctuation and syntax based on careful review of written copy.

• Enhanced readability by preparing and rewriting news copy. July 2017 - July 2018

Customer Service Sales Representative

Precambrian Mega Concept(PMC) Umuahia, Abia, Nigeria

• Engaged customers through phone calls, site visits and product demonstrations.

• Prepared accurate contracts based on estimated costs, delivery schedules and unique customer needs.

• Minimized delivery delays by maintaining adequate product stock.

• Brought in new customers continuously with excellent prospecting and lead generation skills.

• Met recordkeeping requirements with detailed reports and thorough account information.

• Redirected and overcame sales objections by employing persuasive communication skills.

EDUCATION October 2019

B.A

Abia State University, Uturu, Abia, Nigeria

July 2015

WAEC

Ave Maria precious Secondary School, Umuahia, Abia, Nigeria



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