Financial Aid Desk Manager
Resume:
Sandy Cornell
**********@*****.***
SKILLS SUMMARY
** ***** ****** ******** ******* experience
Experience with Microsoft Windows, word, works and Outlook Express and other varied computer programs - work specific
EMPLOYMENT HISTORY
Current : UH Samaritan Medical Center - from October 19, 2015 to current
Job title: Financial Counselor
Job Duties : Operating & navigating through our computer systems DataArk & Cerner, answering phones, taking payments over the phone, taking financial aid calls & screening patients for financial aid, setting up payment plans, requesting paperwork & information from patients to get necessary information for financial aid, placing encounters into Bad Debt after reviewing them to be sure they are ready & have had all proper steps taken to get to that point, adding notes to all encounters, faxing info and paperwork, completing Bankruptcies, using Outlook & Word daily, use the proper steps per policy for all financial aid applications & follow up with them as required, use Quadax daily to verify EOB (explanation of benefit) info, follow up on Motor vehicle accident encounters with letters & calls as necessary per policy, exception letters & follow up. Follow up & review along with adding information to reports from excel.
School Specialty - From May 2013 - 2015 - Laid off
Job Title - Project Service Associate –Duties – Answering phone calls, faxing & emailing customers/vendors/sales reps./installers/carriers/schools, setting appointments with schools/customers/vendors/carriers/installers/sales reps., scheduling deliveries, emailing & contacting vendors, schools, carriers, customers, sales reps & installers, knowledge of excel, works, word, windows, outlook, filing, invoicing & great customer service.
MPS Foto/Marco Photo - March 2012 - May 2013 (laid off - seasonal temporary work)
MPS Foto Duties- Customer service, photographer, cashier, setting up, tearing down, in charge of transportation of equipment and answering questions.
Marco Photo Duties- Packaging, finalizing, operated MARRS and Dp2, print room, corrections/reorders, cropping, also trained in banding, assembly, seniors, cutting, and yearbook.I was also in charge of training new temporary employees.
Reason for Leaving: laid off
Housekeeping by Heather- August 2011 March 2012
Duties- Cleaning personal clients houses and being responsible for their house keys and codes & scheduling their appointments.
Reason for Leaving: Only averaged 15-20 hours per week.
Walmart- May, 2007- August, 2011
Duties- Overnight Stocker: put away and stocked freight, rotate stock and, keep time/record of what was accomplished for the night & helped co-workers with their tasks after finishing my work.
Reason for Leaving: Cut hours and benefits
Comfort Inn/ Splash Harbor-March, 2006-Sept., 2007
Duties- Overnight Front Desk Manager- Customer Service, Check guests in and out, handle money, solve problems, make and cancel reservations, count and balance money at beginning and end of every shift, cashier, answer phones - incoming & also from the rooms.
Reason for Leaving: Gas prices began to jump and with a 45 minute drive, it wasn't compatible.
Edison Elementary School- August, 2005- September, 2008
Duties- Help supervise children during lunch and recess time, helped with problem solving.
Reason for Leaving: Wasn't full time, and the pay wasn't satisfactory for so little hours.
Thiels Replacement Systems- August, 1996 - June, 1999
Duties- Telemarketing, calling clients, set appointments, customer service,
Telemarketing Supervisor: In charge of Telemarketers, set appointments, call clients, confirmed appointments, kept the designers on schedule & made sure they were at the correct locations, cancelled appointments, rescheduled appointments.
Reason for Leaving: The Company's hours changed drastically to 12:30 to 9, it wasn't compatible hours for me.
EDUCATION
Graduated and earned diploma from Crestview in 1994.
References :
Amy Tuttle - 419-***-****
*********@***.***
Paula Walters - 419-***-****
********@*****.***
Kris Jamieson - 419-***-****
Contact this candidate