CURRICULUM VITAE

MONA SHARMA

B-* PANDAV NAGAR DELHI-92 D.O.B-27.12.91

MOB:- 875*******, 971-***-****, 958-***-****

Email- Id :-adm7ak@r.postjobfree.com .

CAREER OBJECTIVE

·To seeking opportunity for professional growth, challenging ventures and increasing responsibility in your organization where individual’s skills, integrity dedication and team spirit is recognized and rewarded.

ACADEMIC QUALIFICATION

·10th class from CBSE board (2006-2007).

·12th class from CBSE board [2008-2009].

·Bachelor of commerce from Delhi University.( SOL.)

· Diploma in Creative Writing from Ignou .

Worked as an Intern with Gulmohar Digitech .

PROFFESSIONAL QUALIFICATION

·BTEC HNC (Higher National Certificate) awarded by UK in Aviation, Hospitality, travel management from Frankfinn Institute.

·Proficient in Galileo (Airline Ticketing Reservation System).

·Proficient in Fidelio (Hotel Reservation System).

·One day in-flight training with Jet Airways.

·Swimming training program from Kendriya Vidyalaya.

·First aid course from St. John’s ambulance.

ACHIEVEMENTS $ SKILLS

·Participated in Self Defence Technique Camp Organized by Delhi Police (June 2009).,Knows Mix Martial Art .

·Participated in Udaan Marketing Activity Organized by FrankFinn Institute (March 2010).

·Participated in Delhi Honda Activity By Delhi Government (Two- Wheelers).

·Microsoft: Word,Excel, Powerpoint, Outlook, Internet Explore Windows NT/95/XP/2000 .

PROFESSIONAL EXPERIENCE:-

WORKED AS A RESTAURANT HOSTESS FOR One Year IN

THE PARK GROUP OF HOTELS WORK INCLUDES .

( August 2010-2011).

· MONITORED THE DAILY NUMBERS OF COVERS AND AVERAGE CHECK OF THE RESTAURANT.

·GREETING AND SEATED THE GUEST.

·LOOKING AFTER THE SMOOTH FUNCTIONING OF THE RESTAURANT.

·MAKE SURE FOR THE PROPER ALLOCATION OF SEATS OF GUESTS.

·ENSURED THAT ALL OPERTIONAL STANDARDS SET FOR ALL EQUIPMENT AND SERVICE PROCESSES ARE FOLLWED ALONG WITH HAZARD ANALYSIS CRITICAL CONTROL POINT.(HACCP).

·GUEST RESERVATIONS,SALES PROMOTIONS AND MAINTAING GUEST HISTORY.,WINE LIST .

·MAINTAING GUEST PROFILE, Allocation of Seats, Smooth Functioning of Restautrant .

·MONITORED THE DAILY NUMBERS OF COVERS AND AVERAGE CHECK OF THE RESTAURANT.

· Worked with Hilton Group of Hotels (April 2,2012-May 2014). MayurVihar(Tenure2Year)

·MONITORED THE DAILY NUMBERS OF COVERS AND AVERAGE CHECK OF THE RESTAURANT.

·EMPLOYED with the Grand Unison GROUP OF HOTELS As a Service Assoicate (GRE) . (2014-2016) .

·Employed with Hotel Diplomat as Reservation Associate .(June 2016- Jan 2017) .

·Employed With Shangri-La Eros Hotel as a Guest Service Associate . (2017-2018).

·Employed with HCL as a Front Office Executive from (1st August 18 - 31st

March 2018 ).

· Employed with Indrox Global Pvt Ltd as a Admin cum Front –office . (March to June 2018- 2019 ) .

·Worked in P&O cruises for 9 months . (International - Waters ).

PERSONAL PROFILE

Father’s name - Mr. Harish Sharma

Marital Status Single

Height 157cm

Weight 55kgs

Passport No. K9539114

Nationality Indian

LANGUAGE SKILLS

Language Known

Read

Write

Speaking

Urdu

Proficient

Proficient

Proficient

Arabic

Proficient

Proficient

Proficient

English

Proficient

Proficient

Proficient

Punjabi

Proficient

Proficient

Proficient

Hindi

Proficient

Proficient

Proficient

German

Proficient

Proficient

Proficient

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