EXPERIENCE:

MANYA EDUCATION PVT LTD – THE PRINCETON REVIEW

May 14th, 2018 – October 6th, 2020

Assistant Manager – Counseling

* Provided Pre-sales counseling & advise the students regarding Admissions and test prep

* Reviewed and proposed information on various courses, colleges, test prep products, application process and deadlines proactively

* Ensured higher conversion by being single point of interface for all customers

* Ensured benefits & advantages of enrolment are shared with students and support the process

* Coordinated with respective team for the product services

* Ensured good customer service & grievances management in consultation with Centre manager

* Gathered & Collated accurate client information on an enquiry form & timely updating it

* Efficient & appropriate communication to students related batch details & timelines

* Proactively up selling and cross selling relevant products

* Raising Invoice and Sale Order at appropriate time and participating in Operations

Awards & Achievements in Manya Office:

* Received 3 quarterly awards for Higher Sales Achievement across Chennai branches

* Participated and won Stage presenter certificate

* Received 9 Kudos cards

NEEYAMO ENTERPRISE SOLUTIONS

April 13th 2015 – April 19th 2018

1. Associate Team Lead (Line of Business – Benefits) April 13th 2015 – October 31st 2017

* Handled 30+ members team who worked for US clients on Medical Transcription

* Direct client communication for closing daily targets and operation concerns.

2. Associate Team Lead (Line of Business – Payroll) November 1st 2017 – April 19th 2018

Handled 5 members team who worked on Payroll process for 4 clients in countries like Poland, South Africa and India Personal Details:

Name: Jaya Meenakshi S

DOB: 01/08/1993

Gender: Female

Religion: Hindu

Nationality: Indian

Marital Status: Married

E-MAIL:

adm75n@r.postjobfree.com

Contact Number:

887*******

Address:

No. 197/115,

Alamedu, Alampalayam Post,

Pallipalayam,

Erode: 638008

Language Known:

-> Fluent in English, Tamil &

Kannada

-> Hindi – Not fluent in

talking, can understand

College Projects:

1.Fire Alarm System –

Android App

-> Created an Android app to

detect fire at work place and

alert team with alarm

2.Socio Card – Android App

-> Created an Android app

with QR code.Socio cards like

Aadhar, Pan etc,.. Stored in

Mobile phone can be scanned

using QR code

Personal Qualities:

*Good in building and

Maintaining relationships

*Problem solving ability

*Strong counseling and

Convincing techniques

Skills:

*Sales and Customer

relationship

*Customer support

*Team Handling

*Training on general topics

Awards & Achievements in Neeyamo Office:

* I was member of CEO's club

* Awarded with 3000 share points in company profit

* Won Best Auditor Award for the quarter Apr-June’17 Certified by Neeyamo Office

* Certified as Internal Management System Auditor

* Certified White belt in Six Sigma

* Certified on completion of Benefits Specialist

* Certified on Quality Management System (QMS)

* Certified on Information Security Management System (ISMS) Responsibilities at Neeyamo Office:

* Internal Quality Management Group(QMG team) - Internal Auditor from January 2017 – April 2018

* Part of Security Alarm Team at Neeyamo Enterprise Solutions till April 2018

* Club member of Corporate people engagement team till April 2018.

* Trained New Joiners for process

* Session to News Joiners with general topics like Professional and meeting Etiquettes and Personal Hygiene

EDUCATIONAL QUALIFICATION:

SSLC:

Year of Passing: 2009 with 77%

Institution Name: C.E.O.A matriculation higher secondary school HSC:

Year of Passing: 2011 with 80%

Institution Name: C.E.O.A matriculation higher secondary school Under Graduation

2011-2015, Bachelor of Technology (Information Technology) With 7.2 CGPA at Pandian Saraswathi Yadav Engineering College Achievements in College:

* Silver medal in Zonal Meet Madurai 2015 for Javelin throw. Extra – Curricular activities in college:

* Member of RURAL ENGINEERING TECHNOLOY CLUB

* Member at Incubation Centre till 2015 May

Declarations: I hereby declare that all the above information is true to the best of my knowledge.

Strengths:

*Learning from my

constructive Criticisms

*Comfortable working with

all

*Extremely reliable,

considerate and organized

Computer Literacy:

*MS Office package: Word,

Excel, Powerpoint

*Operating System: Ubuntu,

Windows XP/2003/2007/

2010

*C or C++

Contact this candidate