Victor M. Rosa

**** ********* ***.

Greenacres, Fl. 33463

561-***-****

adm73i@r.postjobfree.com

Skills

Proficient in Microsoft

Excel

Power point

Bilingual English/Spanish

PC Tech

Management

Honest

Punctual

Hard worker

EMPLOYMENT

HOTWIRE COMMUNICATIONS Boynton Beach, FL 05/2014 – 04/2020

Residential Sales Specialist

Identifies up-selling opportunities by identifying residential prospects in assigned community events, evaluating their needs, and selling a Hotwire solution for those needs.

Works with and in support of community Account Manager and other team members as required to exceed sales goals. Creating new account in system and updating customers info.

ALL IN ADVERTISING, INC. Royal Palm Beach, FL 02/2014 – 05/2014

Customer Care Rep.

Sales & educating all Costco Club Members in Direct TV’s services.

PRIME COMUNICATIONS Boynton Beach, FL 05/2013 – 10/2013

Retail Sales Consultant

Set up customers with the right wireless device and the right wireless service plan and features.

Analyze wireless & wireline bills and make smart recommendations to save money.

HOTWIRE COMMUNICATIONS Pembroke, FL 07/2007 – 03/2008

Account Manager

Develop deeper relationships with clients and act as their primary contact with Hotwire Communications.

Support events and other promotional activities at your assigned properties. Proactively identify opportunities for potential upsell to drive incremental revenue. Handle escalations when necessary from residents and property VIP’s

COMCAST CABLE West Palm Beach, FL 02/2006 - 07/2007 04/2008 – 05/2012

Manage Care Consultant

Contacted regular and prospective communities to plan, explain product features, and cultivate sales.

Built rapport with property managers, and maintain open communication with lease advisors in order to generate sales.

CAGUAS ASSEMBLY HALL Caguas, PR 05/1998 - 05/2005

Assembly Hall Overseer (Property Manager)

Administered the daily operational tasks. Recommended and implemented infrastructure improvements. Supervision on maintenance workers.

PUERTO RICO TELEPHONE COMP. San Juan, PR 05/1984 – 05/1998

Network Surveillance, NOC Technician

Provided maintenance to long distance equipment and central offices (Nortel DMS-100, SP-1, NEC, Ericson, and MCI), tracked down technical failure and reported them. Maintenance on computers and printers, Coordinated and processed repairs of electronic parts.

EDUCATION

Rexville High School/ School Diploma Bayamon, PR

Technologic College of San Juan San Juan, PR

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