Christopher P. Hurley
*** *. ******** ***, *** **0 623-***-****
Chandler, AZ 85266 adm721@r.postjobfree.com
Summary
Extensive corporate management, controllership, and system development experience.
Resourceful CPA with strong accounting, financial, analytical, organizational, administrative, problem solving, and communication skills.
Excellent customer service skills in third level support engineer environment.
Superior computer skills including Windows 10, Micrsoft Office, Data Warehosing, EDI tranfers Extensive experience in conceptualization, design, programming and implementation of Windows/SQL based systems.
Highly motivated results and people-oriented team player committed to goal achievement.
Professional Experience
TAPFIN, Division of the Manpower Group, Chandler, AZ 2019 to Present
Implementation Engineer
Responsible for Managed Services Invoice, design, implementation and maintenance of the unique invoicing processes for customers of this MSP provider. Extensive use of Excel MS Word and Power Query. Utilized and wrote reports for as necessary to extract data from SAP Fieldglass for invoice creation. Collaborated with customers, program service managers and system developers to create automated custom invoices for Fieldglass and Peoplesoft data loads. Fielded and resolved customer issues with the invoice functionality.
MITCHELL INTERNATIONAL, Irvine CA 2012 to 2018 Support Engineer II
Provided technical support for the SmartAdvisor and SmartReports Worker’s Compensation claim and bill processing system. Extensive use of SQL server 2008 and 2012, ActiveBatch, ActiveDirectory, EDI systems and related file specs. Handled high volume customer facing cases on the Salesforce platform. Modified and created reports using Microsoft Report Builder. Successfully interacted with customers, vendors and internal staff.
CPH CONSULTNG, Waikoloa, HI 2010 – 2012
Managing Consultant
Provided consulting services for the ERP Epicor Enterprise financial accounting systems for Epicor Enterprise SQL customers and consultants. Consulting engagements covered customization, system implementation and module support including Crystal Reports, check printing, accounts payable, cash management and various custom modules. Mined the SQL data for an Epicor Enterprise conversion to SAP. Setup and maintained websites and blogs using cPanel, Wordpress and related web tools.
EPICOR SOFTWARE CORP., Irvine, CA 1996 – 2010
Principal Developer Support Engineer
Provided system customization and design support of the Customization Workbench tool for Epicor Enterprise SQL customers and data warehousing, consultants, partners and VARs. Achieved a 9.9 out of 10 Customer Service rating.
Developed customizations, including Visual Form Designer (Epicor Basic and VBA), Report Scripts, Crystal Reports, eIntelligence Explorer and Trans-Act SQL.
Supported entire Epicor SQL product line, including Application Extension modules.
Authored Excel/Flat file GL import utility using MS Access/VBA.
Handled escalated call tickets from junior support reps.
Provided field consulting/product implementation services.
UNION SECURITY MORTGAGE, Santa Ana, CA 1989 – 1996
Chief Financial Officer, Director, Systems Development
Responsible for Finance, Accounting, Budgeting, Forecasting, Variance Analysis and Systems Development Departments of mortgage banking company.
Restructured and revitalized non-performing Accounting Department by completely revamping accounting policies, procedures and systems, bringing all account reconciliations current and making necessary staff adjustments. Resulted in reduction of time to produce accurate financial statements and meaningful management reports from 8 to 3 days.
Designed, coded, developed and implemented automated Loan Accounting, Warehouse Line of Credit Tracking, Broker Tracking and Appraiser Tracking and various Marketing Analysis systems on Novell Network using FoxPro replacing manual and spreadsheet systems.
Designed procedures to capture and convert downloaded loan servicing data from mainframe systems to PC based FoxPro database systems.
Designed and supervised development of Quality Control Audit System.
Corrected major errors resulting from previous sub-servicer conversion providing more accurate and timelier investor reporting.
Negotiated mortgage warehousing lines of credit.
Negotiated flow and bulk sale of servicing offerings totaling $800M.
Directed hardware / software procurement and maintenance functions.
Supervised and directed efforts of contract Foxpro developers.
Grew expertise through previous positions as VP Finance/Director of System Development with Coldwell Banker Residential Mortgage Services, Inc. and as Sr. Staff Accountant with Arthur Anderson & Co.
Technology
Proficient with Salesforce, EDI functionality, Epicor Enterprise EPR Software, Windows 10, Crystal Reports, SQL Server Administration and DB Implementation, Software implementation, Python, Microsoft Report Builder, Excel, Powerquery and Word.
Education / Certifications
BS Accounting, California State University, Long Beach
Certified Public Accountant, California
Member: American Mensa
High Acheiver