Committee Member Pricing Analyst

Condrado Castanares II

*****************@*****.***

570-***-****

**** **** ****** ********, ** 18510

EDUCATION

Keystone College La Plume, PA 18440 May 2015

Bachelor’s Degree in Natural Sciences / Biology

EXPERIENCE

UPS – Dunmore, PA May 2016- Present

Corporate Collections Associate

Created matrix for management reflecting quarterly collections of account receivables.

Counseled customers with delinquent accounts to ensure continuation of services.

Reconciled problem accounts to ensure billing accuracy.

Prepared accounts for direct collection to independent collection agencies or to legal collection

department for further pursuit.

Trained and coached staff to meet specified objectives and collection goals.

Developed relationships with international customers located in Asia-Pacific and Europe.

Reviewed credit risk report from our credit department and made recommendations to sales

representatives and pricing analyst if an account is eligible for an extended net terms or superior

discounts and rates.

Set up meetings with Account Executives to discuss payment history, disputes and overall status of a customer’s accounts receivables.

Provided the remittance details from the customer to our AP department to make sure there are no errors in the cash application process.

Audited statement of agreed pricing or contracts to ensure the specific pricing of a customer is implemented.

Reached out to our credit team to shut off shipping activity on accounts that have filed or at risk of bankruptcy per their credit report.

OTHER PROFESSIONAL INVOLVEMENT

UPS

Health & Safety Committee Member

Provided health tips and safety measures via email to fellow co-workers as part of health awareness.

Assisted in inspection of fire alarms and outlets to ensure they are in optimum condition.

Held meetings with UPS management to discuss ideas on how to maintain or improve our facility in a health and safety perspective.

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