Personal Data:

CURRICULUM VITAE

Family Name: Sharma

First Name: Vivek

Dateof Birth: 19th February 1986

Address: ** *********, *********, ********,

Uttrakhand 248001

Place of Birth: Dehradun, India

Email: adm6yd@r.postjobfree.com

Mobile:

Hobbies:

KeyStrength

+919*********, +917*********

Listening Music, Sports, Movies

Responsible, Positive Attitude,

Punctual, Honest, Hard

Working.

Objectives: Looking forward to expand my career

in hospitality management so that, I

am able to benefit myself

professionally, thus offering your

esteemed organization outstanding

quality ofservice.

Education:

Master of Business Administration in Hospitality Management International School of Business Management, Littau, Switzerland Oct 2009-March 2010

Master of Business Administration in Hospitality Management International School of Business Management, Littau, Switzerland Oct 2008-March2009

Bachelor Degree in Hospitality Management

International School of Business Management, Littau, Switzerland Oct 2007 – March 2008

Advanced Diploma in Hospitality Management

International School of Business Management, Littau, Switzerland Oct 2006 - March 2007

Diploma in Hospitality management

Swiss International School of Management, Switzerland Oct 2005-Feb 2006

Certificate in Hospitality Management

The International school of Hotel and Tourism Management Sep 2004-Feb 2005

Worked in Sarovar portico as an F&B Manager

Jammu, Jammu & Kashmir

Sep 2019- June 2020

• Worked in Sarovar portico as an F&B Manager Jammu, Jammu & Kashmir, and Handling 4 banquets, One Restaurant, a bar and a Lawn (Capacity of 2000 People).

• Input menu items into POS and trained as a property expert.

• Implemented new regulations and practices that lowered the liquor costs by 10% within two months of taking the position.

• Managed daily Banquet/Meeting operations, including set-up and service.

• Promoted through a series of increasingly responsible positions to final distinction of Assistant Manager.

• Trained new hires, banquet captains on Delphi and Micros systems.

• Communicated with several vendors in regards to negotiate the prices.

• Overseeing the Operation within the hotel.

• Making the budget for Food and Beverage of the hotel.

• Implementing new ideas to increase the sale.

• Going out on Sales call with sales team.

• Giving Trainings to the department.

• Part of Pre-Opening Team.

• Coordinate with Chef for making Menu.

• Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.

• Trained food and beverage service personnel, confirming staff ability to provide recommendations and answer questions.

• Maintained highest standards for beverage quality and service.

• Resolved customer complaints involving food or beverage quality and service. Responded to customer complaints, addressing concerns and distress with Amicable interactions.

Worked in Pride Resorts and Convention Centre as

an Asst. F&B Manager (HOD), Rajkot, Gujarat

Sep 2018- Sep. 2019

• Handled Personnel Responsibilities including hiring, Training and Appraisals.

• Communicated with several vendors in regards to negotiate the prices.

• Successfully planned and organize Numerous the ODC.

• Overseeing the Operation within the hotel.

• Making the budget for Food and Beverage of the hotel.

• Implementing new ideas to increase the sale.

• Going out on Sales call with sales team.

• Giving Trainings to the department.

• Part of Pre-Opening Team.

• Drove operational improvements which resulted in savings and improved profit margins.

• Maintained excellent attendance record, consistently arriving to work on time. Worked in Howard Johnson as an Asst. F&B

Manager (HOD) Kolkata, West Bengal

April 2017- Aug 2018

• Handled Personnel Responsibilities including hiring, Training and Appraisals.

• Communicated with several vendors in regards to negotiate the prices.

• Successfully planned and organize Numerous the ODC.

• Successfully done the Biryani Food Festival and International food Festival.

• Overseeing the Operation within the hotel.

• Making the budget for Food and Beverage of the hotel.

• Implementing new ideas to increase the sale.

• Going out on Sales call with sales team.

• Part of Pre-Opening Team.

• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Maintained excellent attendance record, consistently arriving to work on time

.

Worked in GrandO7 as a Restaurant Manager

Ahmadabad, Gujarat

Aug 2016-March 2017

• Skills to make sure guest needs are met.

• Communicated information to other department orders supplies need for.

• Coordinate, set up and breakdown of all meeting space within the hotel.

• Assisted in food service operations including but not limited to scheduling and coordinating Service for breakfast, Lunch and Dinner.

• Made Special Menu for Kitty Party.

• Started the special DJ Dinner on Every Saturday

• Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

• Prepared for and executed new menu implementations.

• Led and directed team members on effective methods, operations and procedures.

• Organized special events in restaurant, including receptions, promotions and corporate luncheons.

• Reconciled cash and credit card transactions to maintain accurate records.

• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

• Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.

• Correctly calculated inventory and ordered appropriate supplies.

• Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

• Created fun team building activities to engage staff in up-selling to meet revenue targets. Carefully interviewed, selected, trained and supervised staff. Worked in Hotel Fortune as a Banquet Executive*

Rajkot, Gujarat

Feb 2015- July 2016

• Part of Pre-Opening Team.

• Successfully handled the team of two Banquet.

• Hiring the team of Banquet.

• Making FP and Bookings for Banquets.

• Coordinating with F&B Manager for query of Banquets.

• Making all reports according to corporate office Worked in a Cruise Ship in Germany G&P Luzern Switzerland.

• Analyzed banquet event orders and planned and coordinated functions with catering staff to meet or exceed customer expectations.

• Managed production by adhering to preparation, plating and presentation standards and following safety regulations to deliver top quality food.

• Monitored business volume forecast and planned manpower, productivity and costs accordingly.

• Practiced safe work habits at all times to avoid possible injury to self or other employees.

• Generated employee schedules, work assignments and determined appropriate compensation rates.

• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Worked in a Cruise Ship in Germany

G&P Luzern Switzerland

July 2014- Jan 2015

• Finished one Contract with G&PCompany

• Was the part Opening and Closing of CruiseShip

• Did Pirates Night and Gala Dinner on EveryWeek

Worked as a Sr. Captain

The Grand Bhagwati hotel Surat

India July 2012 –May 2014

• Taking care of Coffee Shop and IRD.

• Handled the team of 48 including Captain, Tr.

• Captain, Hostess.

• Making Duty Roaster and giving Trainings.

• Giving task to the team to enhance their confidence.

• Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.

• Supervised floor staff and guided proper performance, adherence to policies and uniform presentation.

Worked as a Sr. Captain

Hotel Fidalgo, Goa India

Sep 2011-June2012

• Taking Briefing

• Handling the team of 14Pax

• Making Duty Roaster

Chef d Service

Restaurant Indian Palace, St. Gallen, Switzerland

Oct 2010-June 2011

• Taking care of two Restaurant and One banquet

• Making Opening and Closing Report

• Taking Reservations

Feb 2005-July2010

F&B Service Trainee

Restaurant La Terraza, Luzern, Switzerland*

Restaurant Indian Palace, St. Gallen,Switzerland

Restaurant Indian Palace, St. Gallen,Switzerland

Restaurant Indian Palace, St. Gallen, Switzerland

Restaurant Bombay Palace, Basel, Switzerland

F&B Kitchen Trainee

Restaurant Taj Palace, Zurich, Switzerland

*Worked with a Swiss people

Language Skills:

English Good in Speaking and Writing

German Good in Speaking

French Basic knowledge Hospitality related

Hindi Mother Tounge

Special Skills:

Microsoft Office

Microsoft Excel

Good Hospitality related

Good Hospitality Related

References:

Mr. Butt

Academic Dean

ISBM

Luzernerstr. 127

6014 Littau, Switzerland

Tel: +41(0) 250 44 41

Mr.Jagir Singh

Restaurant Owner

Indian palace

Scmeidgasse 20

9000 St.Gallen

Switzerland

Tel +41(0)71 222 0696

Mr. Mahendr Rawat

General Manager

Howard Johnson Kolkata

Ph 882-***-****

Date

Place: VIVEKSHARMA

Contact this candidate