Christine Baker

Office Administrator with **+ years of professional experience with domestic and global companies seeking an opportunity in an organization where I can contribute my exceptional administrative and multi-tasking skills. Skills and Proficiencies

● Strong verbal and written communication skills

● Proven administrative skills with efficient planning abilities

● Strong analytical skills and expertise in planning, prioritizing, and organizing workflow

● Multi-tasking abilities and skilled in time management

● Proven problem-solving skills

Office Manager July 2017 – June 2019

Pacific Asian Enterprises Dana Point, CA

● Greeted and welcomed guests and provided them with a positive first impression of the organization

● Directed guests and answered their questions

● Notified other departments of visitor arrival

● Maintained security by following procedures and issuing visitor badges

● Kept a safe and clean reception area by complying with procedures, rules, and regulations

● Contributed to team effort by assisting various departments

● Answered phones; took and relayed messages; provided information to callers

● Provided administrative and clerical support

● Received and distributed incoming mail and packages

● Responsible for upkeep of kitchen; ordered both kitchen and office supplies

● Entered Receipt of Goods

● Organized catering for customer lunches and meetings

● Prepared appetizers for monthly Dana Harbor meetings; Prepared Quarterly birthday parties; Assisted with PAE events

● Maintained and sent out travel schedule

● Assisted with Chinese Visas

● Prepared Wi-Fi passwords

● Maintained employee and department directories

Office Manager December 2015 – July 2017

Agendia Irvine, CA

● Received and triaged all facilities related requests

● Researched and obtained pricing for repairs, upgrades, and general maintenance for two (2) facilities

● Managed procurement, maintenance, repair, and disposal of all office furniture

● Procurement and maintenance of inventory for office supplies

● Controlled and maintained office/kitchen and inventory by checking stocks; placing and expediting orders; evaluating new products

● Ordered business cards for all company employees

● Tracked and maintained required documentation for Car Allowance Policy participants

● Planning of in-house and off-site meetings, activities, and events; and assisted with travel and lodging needs

● Received, sorted and distributed mail and administered outbound shipping for various departments

● Assisted with special projects as requested

Office Manager April 2007 – December 2012

Healing Odyssey

El Toro, CA

● Provided administrative support to Board and Committee members as requested

● Managed office accounts payables/receivables and all monetary and in-kind donations

● Researched venues for events, negotiated pricing and worked closely with event sponsors, donors and contacts

● Tracked and maintained database for all donors, graduates and professionals

● Created retreat registration process, working with oncologists for approval, status, etc. of patient participants

● Recruited and scheduled volunteers for activities and events

● Assisted with website management, updated any necessary changes to website Client Service Representative March 2004 – April 2007 Neogenomics (formerly CLARiENT, Inc.) Aliso Viejo, CA

● Responsible for receiving incoming calls from the customer service group and logged all calls into Sales Force

● Assisted clients with testing questions and needs, general IT concerns related to the LIS

● Resolved all problem holds in Sales Force

● Tracked and transmitted patient reports through LIS as needed

● Faxed requests or authorizations to clients

● Handled all add-ons and cancellations or push to global requests from clients who call or email

● Provided support to other team members with customer care related questions and concerns

● Handled multiple customer situations at one time with ease, confidence and control

● Performed data entry and used various software programs to ensure quality records Relevant Skills

● MS Word

● MS Outlook

● Excel

● Access

● Data Entry

● Typing (70 words per minute)

References

Available upon request

Contact this candidate