Carol Diaz

Customer Services

adm6hd@r.postjobfree.com

469-***-****

**** ********* ** *********, **, 75134

UNIVERSITY OF TEXAS AT ARLINGTON

Arlington, TX

Bachelor of Science (B.S.) Computer

Engineering Candidate (Expected

graduation May 2022)

Extracurricular Activities

EDUCATION

• Latinx Affinity Group

Bilingual- Spanish and English

Well experience in Microsoft products -

Word, Excel,PowerPoint etc.

ADDITIONAL SKILLS

Medication Administration in Child Care

CERTIFICATIONS

Efficient Computer Engineering major currently attending the University of Texas at Arlington, with 4+ years of work experience. Aiming to leverage a proven knowledge of confidential correspondence, customer service, and data entry skills to successfully fill the Customer Services role at your company. Frequently praised as focused by my peers, I can be relied upon to help your company achieve its goals. CAREER OBJECTIVE

STUDENT INFORMATION SPECIALIST

Momentous Institute, Dallas, TX / Jul 2018 - Present EXPERIENCE

Test programs or databases, correct errors and make necessary modifications.

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Modify existing databases and database management

systems or direct programmers and analysts to make changes.

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Work as part of a project team to coordinate database development and determine project scope and limitations.

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Write and code logical and physical database descriptions and specify identifiers of database to management system or direct others in coding descriptions.

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• Train users and answer questions.

Specify users and user access levels for each segment of database.

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Review procedures in database management system

manuals for making changes to database.

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Develop methods for integrating different products so they work properly together such as customizing

commercial databases to fit specific needs.

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• Answer telephones, direct calls, and take messages. Communicate with customers, employees, and other

individuals to answer questions, disseminate or explain information, take orders, and address complaints.

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Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

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Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.

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Transmit information or documents to customers, using computer, mail, or facsimile machine.

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Open, sort, and route incoming mail, answer

correspondence, and prepare outgoing mail.

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Compute, record, and proofread data and other

information, such as records or reports.

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Review files, records, and other documents to obtain information to respond to requests.

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• Collect, sort, distribute, or prepare mail, messages, or ADMINISTRATIVE ASSISTANT

Momentous Institute, Dallas, TX / Dec 2016 - Jul 2018 courier deliveries.

Process and prepare documents, such as business or government forms and expense reports.

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• File and maintain records.

Provide information about establishment, such as location of departments or offices, employees within the

organization, or services provided.

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Enroll individuals to participate in programs and notify them of their acceptance.

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Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

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• Hear and resolve complaints from customers or the public.

• Receive payment and record receipts for services. Monitor use of government food commodities to ensure that proper procedures are followed.

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Compile and maintain records of food use and

expenditures.

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Assist in preparing food and serving meals and

refreshments to children.

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• School Nurse

• Assist student when they need medical help.

Organize registration process and new student enrollment process

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Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other

applications.

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Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

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Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

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Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

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Locate and attach appropriate files to incoming

correspondence requiring replies.

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Open, read, route, and distribute incoming mail or other materials and answer routine letters.

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• Make copies of correspondence or other printed material. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

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Compose, type, and distribute meeting notes, routine correspondence, and reports.

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Learn to operate new office technologies as they are developed and implemented.

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• Manage projects or contribute to committee or team work. Mail newsletters, promotional material, or other

information.

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• Conduct searches to find needed information, using such sources as the Internet.

Provide services to customers, such as order placement or account information.

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References available upon request

REFERENCES

Contact this candidate