TAYLOR HEINS

Sewickley, PA *****

adm6gr@r.postjobfree.com

314-***-****

Exceptionally detailed, organized, and highly accurate customer service professional with a unique ability to successfully

handle multiple customers’ needs professionally and in a timely manner. Seeking a position to become a part of an

organization where can continue to learn new things and contribute by applying my experience, training, interpersonal

skills and teamwork abilities to meet company goals and missions.

Authorized to work in the US for any employer

WORK EXPERIENCE

Car Rental Agent

BUDGET CAR SALES - Pittsburgh, PA

January 2020 to Present

« Ensure customers know what is on their bill and be able to explain any question they have

* Multitask between customers and the computer

* Have the ability to direct customers where they need to go within the garage and on the road

* Greet and make sure every customer feels important and listened to

* Ability to pay attention to and understand different things the company charges for and the ability to explain in detail

Security Professional

Allied Universal Security Services, Systems and Solutions - Pittsburgh, PA

October 2019 to Present

* Secure interior and exterior of buildings during daylight and night time hours

Attention to minute details of the buildings including locked doors and people/cars where they shouldn't be

+ Use customer service to ensure that people got where they needed to go without confusion

* Know how to disarm alarms in order to reduce panic and check areas to figure out why alarm sounded

Coffee Specialist

Nespresso

September 2018 to Present

* Formally greet customers and offer complimentary coffee tastings.

* Notify customers of the store's latest promotions in terms of coffee, machines, accessories, and other limited-edition

products.

* Ensure correct product knowledge is delivered to all guest when questioned about certain coffees, machines, and

accessories.

Contact this candidate