ASHLEY STOUTJESDYK

**** ****** **** **. ** Rockford MI 49341

Cell: 616-***-****

adm6fq@r.postjobfree.com

SUMMARY

Results-oriented Security Guard which approaches surveillance cases with careful reasoning and attentiveness. Strong law enforcement procedures and criminal law knowledge. An excellent memory and awareness of surrounding people, events and facilities. Exercises sound judgment during crisis and emergency situations. I am a student and a hard worker.

SKILLS

●First aid and CPR certified

●Security Guard Certificate

●Customer service-oriented

●Attentive to detail

●Multi-tasker extraordinaire

●Event coordination

●Highly organized

●Socialization techniques

●Employee training

●Hard Worker

EXPERIENCE

YMCA OF GREATER GRAND RAPIDS Grand Rapids, MI

Lifeguard 02/2016 to 04/2017

●Routinely completed safety update training and ensured all patrons followed safety rules.

●Optimized customer service by resolving issues quickly and with a courteous demeanor.

●Kept watch over swimmers to ensure fast response when distress situations arose.

●Arrived on time, prepared and attentive for every training appointment.

YMCA OF GREATER GRAND RAPIDS Grand Rapids, MI

Swim Instructor 02/2016 to 04/2017

●Coached multiple dive programs for children ages 1 to 6

●Provided onsite training.

●Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.

ALGOMA CHRISTIAN SCHOOL Kent City, MI

Child Care Provider 04/2017 to 12/2018

●Planned and implemented educational programs for 20 children.

●Encouraged children to be understanding and patient with others.

●Maintained daily records of activities, behaviors, meals and naps.

●Upheld all CPR and Michigan regulated certifications.

●Planned and led games, reading and activities for the children.

ALLIED UNIVERSAL SECURITY SERVICES West Birmingham, AL

Security Officer 12/2018 to 01/2019

●I worked at 3 Grand Rapid locations. The company was short handed with officers so I helped at multiple sites when needed.

●I worked at Vantiv/ Worldpay, I worked at the Pyramid, and I currently work at Van Andel Institute.

●Monitored security cameras and fire, building and alarm systems.

●Maintained control of large crowds.

●Responded quickly to medical emergencies, bomb threats and fire alarms.

●Patrolled the premises to ensure the safety of employees and visitors.

●Answered alarms and investigated disturbances.

●Issued security badges and visitor passes to all guests.

●Checked passes and credentials of persons seeking to enter the property.

●Reported all incidents, accidents and medical emergencies to law enforcement.

●Check and secure building entrances.

●Greeted tenants and guests as they entered and left the property.

THOUSAND OAKS GOLF CLUB Grand Rapids MI

Banquet Server 4/2019 to 9/17/2019

●Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

●Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

●Clean tables or counters after patrons have finished dining.

●Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

●Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

●Stock service areas with supplies such as coffee, food, tableware, and linens.

●Remove dishes and glasses from tables or counters, take them to kitchen for cleaning

●Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out the trash, or checking and cleaning the bathroom.

●Bring wine selections to tables with appropriate glasses, and pour the wines for customers.

●Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.

●Fill salt, pepper, sugar, cream, condiment, and napkin containers.

●Provide guests with information about local areas, including giving directions.

TOP NOTCHPROS INC Grand Rapids MI

Secritarty 9/9/2019 to present

●Communicated with customers via phone and email to confirm deliveries and respond to inquiries

●Responded to emails and other correspondence to facilitate communication and enhance business processes

●Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services

●Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency

●Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels

●Reviewed and balanced daily bank deposits and deposit report

EDUCATION AND TRAINING

YOUTH POLICE ACADEMY 2016

Grand Rapids Police Department, Grand Rapids, MI, 49525

I went to the Grand Rapids Youth Police Academy for a week in the summer of 2016. There was a group of around 30 cadets and we learned what is would be like to be a police officer. We did the Physical training, handcuffing, we got to shoot gun and car driving/ training. There was classroom teaching about some different types of officers like, bomb squad, undercover, and K-9.

CRIMINAL JUSTICE 2017

Kent Career Tech Center, Grand Rapids, MI, 49525

I went to KCTC for the Criminal Justice classes. I took the classes from my junior and senior year of high school (2016-2017). The classes were taught by prior law enforcement officers, and I learned how to write reports, search buildings, how to properly put on handcuffs, cell extractions, tactical training, and much more.

HIGH SCHOOL DIPLOMA 2017

Rockford High School, Rockford, MI, United States

CRIMINAL JUSTICE 2017

Grand Rapids Youth Police Academy, Grand Rapids, MI, 49525

I was asked to come back the following summer to be 1 of 4 mentors for the incoming cadet class. As a mentor I help set up the classes and events for the week. I helped the cadets with whatever they were struggling within the week. I worked hand in hand with the police officers and helped them lead the group.

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