CURRICULUM VITAE

MONWABISI GODFREY DYANI (MR)

Contact and Address

** * ***** ******

Joza Location

Grahamstown, 6139

Mobile: 082-***-****

Office: 046-***-****

E-mail: adm6ah@r.postjobfree.com

PERSONAL INFORMATION

Surname : Dyani

First names : Monwabisi Godfrey

Identity number : 740**********

EMPLOYMENT HISTORY

Position

10/10/2016-Present Branch Manager

Institution: Shoprite Group of Companies (OK Furniture)

• Manage financial performance of the store

• Manage performance, complemented by corrective action plans

• Develop and manage excellent customer service culture within the branch

• Revisit, Review workflow all processes to ensure accuracy and efficiency in operation execution.

• Sales Prospecting System to be monitored and cleared daily

• Monitor and evaluate all documentation on business performance

• Manage administration of the Business Unit for Compliance

• Compile and manage weekly action plans on poor performing sales team

• Corrective Action for non performing sales person Positions Held

03/01/2012 to 03/01/2015, Branch Manager

Institution: Ellerines Holdings Limited

Key Performance Areas

Sales:

• Monitor Sales Targets through daily/monthly targets

• Monitor set target through accountability sessions with sales team

• Sales Prospecting System to be monitored and cleared daily

• Regular Fieldwork conducted with sales team

• Compile and manage weekly action plans on poor performing sales team

• Corrective Action for non performing sales person Credit Control

• Although the Credit Manager is responsible for the granting of credit, it remains the responsibility of the Branch Manager to monitor and control the processing of all credit applications.

• As the Manager is responsible for compliancy with legislation and or Company Policies and procedures, the Manager needs to ensure that the Granting of credit is in terms of the latest Credit Granting Policy

• Ensure that all credit agreements are signed in terms of legal requirements

• Monitor and Control the updating of customer records on the computer system

(Debtors Maintenance).

• Monitor and Control all follow up o debtors as per IT4U and Sphinx Queue’s

• Investigate and take corrective action if benchmarks are not met

• Drive all cash booster

Visual Merchandising and Marketing

• Monitor and Control Sectional Stock Checks as per policy

• Monitor and follow up on outstanding branch stock orders

• Ensure Stock is displayed in terms of the applicable Store Gridding

• Monitor and follow up promotional stock with centralized Merchandise department

• Ensure POS (Point Of Sale) material is displayed on all Merchandise

• All complaints to be auctioned in 14 days

• Maintain Good House Keeping, in line with House Keeping Checklist Human Resources

• Recruitment and Selection of qualified employees into approved vacancies

• Induct new or promoted employees during the period of probation

• Facilitate the T & D (Training and Development) of new employees; especially Sales Staff as such is part of their conditions of employment

• Monthly Operational Staff meeting to be conducted

• Implement and Maintain Health and Safety Standards in accordance with Legislation

• Manage and Control Human Resource Administration for the Branch Security

• Ensure that regular Cash/Petty Cash checks are conducted

• Ensure that all Cash Drawers all locked at all times

• Ensure that regular Sub-Deposits are made and Banking procedures are done according to policy

• Daily Close down Procedure is performed

• Adhering to OHASA standard/regulations as set out in the checklist

• Monthly OHASA inspections as per checklist

General

• Bring all irregularities to the attention of the Regional Manager and or Operation Executive

• Lines of communication to be adhered to at all times 03/01/2012 to 09/07/2012, Credit Manager

Institution: Ellerines Holdings Limited

Key Performance Areas

• Create a credit risk management environment of an acceptable quality, in terms of established credit guidelines

• Assist in managing sound, acceptable credit policies

• Interact with customers to obtain additional credit information to support credit lines

• Reconcile transactions and balances to maintain accurate accounts

• Initiate credits and adjustments to customer accounts within company policy limits

• Check for credit viability on requests for extended terms, and evaluate various adjustments or exception documents

• Submit requests to senior management and supporting documentation for accounts requiring credit lines

• Maintain bad debt and bad debt recovery records

• Monitor receivables and collections and provide updates of receivables and provide appropriate reporting procedures.

• Identify problem accounts and provide regular updates of receivables to management

• Negotiate payment programs with delinquent customers 02/02/2008 to 31/03/2012, Skills Facilitator

Institution: Beedz Training Program (NPO)

Key Performance Areas:

• Coordinating proposal development process

• Aligning proposal with programme strategy

• Writing project proposal

• Funding mobilation and activation

• Budget preparation

• Report Writing

• Facilitate Business and Computer Skills to unemployed woman

• Provide administration, Communication Skills

• Monitor and Evaluate progress of candidates

• Manage administration component of the project and marketing to public 01/04/2011 to 31/11/2011, Census Fieldwork Coordinator Institution: Statistics South Africa

Key Performance Areas

• Implement fieldwork operations for the Census within an allocated area

• Supervise the activities of Fieldwork Supervisors

• Implement publicity campaigns for the Census in the allocated area

• Implement the training, evaluation of field staff.

• Ensure strict adherence to census taking methodologies and data collection standards.

• Monitor field operations and progress, implement corrective action where needed

• Perform quality checks on collected data received from Fieldwork Supervisors EDUCATION

• April 2008, National Diploma: Marketing, NMMU - Complete (NQF Specification- Exist Level 6)

Subjects Passed:

Year 1

Marketing 1

Personal Selling 1

Accounting for Marketers1

Economics 1

Communication in English A

End-User Computing 1

Year 2

Marketing 2

Consumer Behaviour 1

Advertising and Sales Promotion 1

Law of Contracts

Quantitative Techniques 1 Module A

Qualitative Techniques 1 Module B

Year 3

Marketing 3 – Module B - International Marketing

Module C - Small Business

Law for Marketers 1

Specific Contracts and Capita Selecta

Marketing Research 3

January 2013, Manager’s Development Programme

• Introduction to Retail Management

• Interacting with Customers

• How to Sell Credit

• FIAS

• NCA – National Credit Act

December 1995, Senior Certificate, Benjamin Mahlasela Secondary School Subjects Passed:

• Xhosa Fist Language HG

• English Second Language HG

• Afrikaans Second Language SG

• Biology SG

• History SG

• Geography SG

Languages

Home Language: isiXhosa (speak, read, write and understand well) English (speak, read, write and understand well)

Computer Skills

Microsoft Office including (MS Word, Excel, PowerPoint, Outlook), Internet, email, Electronic Cash

Management System, IT4U, Sphinx

Licenses and Certificates

• Drivers License Code C1

• ND: Marketing - Complete (NQF Specifications - Exit level 6)

• Senior Certificate

• Management Development Programme

PROFESSIONAL REFERENCES

1. Name : Ms. Ncedisa Cimi

Capacity : Former Branch Manager

Institution : Ellerines Furniture

Telephone number : 067-***-****

Mobile : 072-***-****

2. Name : Ms. Mavis Matshaya

Capacity : Regional Manager

Institution : JD Group of Companies

Telephone number : 083-***-****

3. Name : Mr. Zixolele Tsomo

Capacity : Provincial Mapping Monitor

Institution : Statistics South Africa

Telephone number : 071-***-****/063-***-****

043-***-****

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