Oluwafemi Shafau

** ****** ******* ******, ***** Estate, Egbeda, Lagos

Phone: 081******** or 080********

E-mail: adm68c@r.postjobfree.com

I am a self-motivated, goal-oriented, organised individual with experience in banking, telecommunication, transportation and the hospitality industry. I have a B.sc in public administration and a professional qualification in human resource management from cipm. I am an individual with exceptional abilities to adapt and this is evident in my work experience from business development “marketing/sales”, customer care relations, hospitality and transportation. I am aiming to use the experience I have garnered, to be an asset to a performance driven organisation which has a passion for excellence.

Personal Data

Date of Birth 4 September, 1985

State of Origin Lagos

Marital Status Single

Education

2012-2014 Chartered Institute of Personnel Management of Nigeria

(Associate Member)

(Professional Diploma in Human Resource)

(Licensed Human Resource Professional)

2005- 2010 Lagos State University, Ojo Campus

B.sc Public Administration

Second Class Honours (Lower Division)

2003-2004 National Institute of Information Technology, Ikeja

(Futurz Certificate in Information Technology)

1994-2000 Lagos State Model College Kankon, Badagry

(Senior School Certificate Examination)

1989-1994 St.Benedict Primary School Ipaja

(First School Leaving Certificate)

Experience

October 2016 -To date Hoist Synergy Limited

Key Account Manager

Accomplishments

Created a new longterm workable Interface, between

company and general market.

Secured contact agreements between

company, agencies and clientele

Excellent customer problem solving, in line with

company policies.

April 2014 - October 2015 Wema Bank Plc

Marketing Associate

Accomplishments

Identify and convince new client to operate account

with the bank, which lead to highest number of

accounts opened within first 6months of employment

Negotiate fixed deposit terms with prospects, my

contribution led to an increase of over 120million

Identify SMEs which had potential to take and

manage soft loans

Manage high value accounts, fixed deposit

accounts and SME accounts, all which I introduced

to the bank

My high value clients still maintain good relationship

with the bank

January 2013 - March 2014 Etisalat Nigeria “now 9mobile”

Call Center Executive

Accomplishments

Resolve client’s complaint and issues, over 200 on a

daily basis

Increase telemarketing sales by over 30%

Identify and train new employees who show

prospect in telemarketing

Reduce issue which need to be escalated

July 2010 - June 2011 Armed Forces Command and Staff College

Golf Club, Jaji, Kaduna State

Assistant Manager

National Youth Service Corps(NYSC)

Accomplishments

Revived the golf club

Increase club revenue by reactivating old

membership and introducing new ones

Led the restructuring plan, for after game

recreational activities

Recruit and train new employees such as bar supervisors, caddies

Letter of recommendation

Skills

Good knowledge of MS office applications

People management skills

Marketing

Customer service

Communication

Time management

Interests

Travelling

Networking

Golf

Referees

On request

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